DIFFICULTY |
| SUGGESTIONS | ||
| Handling Incoming Calls | |||
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Double ring in FAX/ |
| The FAX/MFC knows the incoming call is not a | ||
TEL mode. |
| fax, so it is signaling you to answer the telephone | ||
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| call. Pick up the FAX/MFC handset or answer from | ||
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| an extension phone and press your FAX/MFC’s | ||
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| Telephone Answer Code (default setting is #51). | ||
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I have difficulty |
| If you answered at the FAX/MFC, press Start and | ||
transferring a fax call to |
| hang up immediately. If you answered at an | ||
the FAX/MFC. |
| extension phone, press your FAX/MFC’s Remote | ||
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| Activation Code (default setting is |
| 51). When |
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| your FAX/MFC answers, hang up. | ||
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The Caller ID does not |
| The Caller ID signal is sent ten seconds after the | ||
display after the Call |
| Call Waiting Signal and speaking may interfer with | ||
Waiting Signal. |
| it. When you hear the Caller Waiting signal, ask the | ||
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| other party to hold while you catch the other call. | ||
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| Then stop speaking until you see the Caller ID on | ||
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| the LCD. | ||
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I have difficulty with |
| If you have Call Waiting, Caller ID, Call Waiting/ | ||
custom features on a |
| Caller ID, Ring Master, Voice Mail, an answering | ||
single line. |
| machine, alarm system or any other custom feature | ||
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| on a single phone line with your FAX/MFC, it may | ||
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| create a problem sending or receiving fax data. | ||
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| Example #1: If you are having a telephone | ||
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| conversation and a fax communication signal | ||
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| comes through on your Call Waiting Call ID | ||
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| feature, you can verify that the second call is a fax | ||
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| by switching to it. You have the option to receive | ||
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| the fax call, by asking the first caller to hang up to | ||
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| clear the line. | ||
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| Example #2: If you are sending or receiving a fax | ||
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| message while a Call Waiting Caller ID (or other | ||
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| custom feature) signal comes through on the line, | ||
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| the signal can temporarily interrupt or disrupt the | ||
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| fax data. (Brother’s ECM feature should help | ||
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| overcome this problem.) This condition is related | ||
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| to the telephone system industry, and is common to | ||
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| all devices that send and receive information on a | ||
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| single, shared line with custom features. If | ||
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| avoiding a slight interruption is crucial to your | ||
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| business, a separate line with no custom features is | ||
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| recommended. | ||
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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 11 - 10
