ERROR MESSAGE | CAUSE | ACTION |
COVER OPEN | The top cover was not | Open, then close each |
| completely closed. | cover. |
|
|
|
DISCONNECTED | The other party or other | Try to fax or receive |
| party’s FAX/MFC | again or call the other |
| terminated the call. | party to see what |
|
| happened. |
|
|
|
DOCUMENT JAM | Documents were not | Do not pull paper out |
| inserted or fed properly or | until you see page |
| document was too long. |
|
|
|
|
DOWNLOAD FULL | The download buffer is | Unplug the MFC and |
(May occur when the | full. | plug it back in. Data |
MFC is used as a |
| remaining in the memory |
printer.) |
| of the MFC will be |
| deleted. | |
(For MFC 4600 Only) |
| |
|
| |
|
|
|
MACHINE ERROR | The FAX/MFC has a | Turn off the power. Then |
XX | mechanical problem. | call Brother Customer |
|
| Service: |
|
| USA: |
|
| From within Canada: |
|
| |
|
| From within Montreal: |
|
| |
|
|
|
MEMORY FULL | Machine memory | Unplug the MFC and plug |
(May occur when the | capacity has been | it back in. Data remaining |
MFC is used as a | exceeded. | in the memory of the MFC |
printer.) |
| will be deleted. |
|
| |
|
| • If you have installed the |
|
| Windows® driver, try |
|
| again after setting the |
|
| True Type mode to |
|
| “Print as Graphics” in |
|
| the PRINT menu of |
|
| your application |
|
| software. |
|
| • Reduce the print |
|
| resolution or reduce the |
|
| complexity of your |
|
| document. |
|
|
|
NO RESPONSE/ | The number you called | Check the number and |
BUSY | does not answer or is | try again. |
| busy. Or, you may have |
|
| reached a number that is |
|
| not connected to a fax |
|
| machine. |
|
|
|
|
11 - 3 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E