ERROR MESSAGE

CAUSE

ACTION

COVER OPEN

The top cover was not

Open, then close each

 

completely closed.

cover.

 

 

 

DISCONNECTED

The other party or other

Try to fax or receive

 

party’s FAX/MFC

again or call the other

 

terminated the call.

party to see what

 

 

happened.

 

 

 

DOCUMENT JAM

Documents were not

Do not pull paper out

 

inserted or fed properly or

until you see page 11-6.

 

document was too long.

 

 

 

 

DOWNLOAD FULL

The download buffer is

Unplug the MFC and

(May occur when the

full.

plug it back in. Data

MFC is used as a

 

remaining in the memory

printer.)

 

of the MFC will be

 

deleted.

(For MFC 4600 Only)

 

 

 

 

 

 

MACHINE ERROR

The FAX/MFC has a

Turn off the power. Then

XX

mechanical problem.

call Brother Customer

 

 

Service:

 

 

USA: 1-800-284-4329

 

 

From within Canada:

 

 

1-800-853-6660

 

 

From within Montreal:

 

 

1-514-685-6464

 

 

 

MEMORY FULL

Machine memory

Unplug the MFC and plug

(May occur when the

capacity has been

it back in. Data remaining

MFC is used as a

exceeded.

in the memory of the MFC

printer.)

 

will be deleted.

 

 

 

 

• If you have installed the

 

 

Windows® driver, try

 

 

again after setting the

 

 

True Type mode to

 

 

“Print as Graphics” in

 

 

the PRINT menu of

 

 

your application

 

 

software.

 

 

• Reduce the print

 

 

resolution or reduce the

 

 

complexity of your

 

 

document.

 

 

 

NO RESPONSE/

The number you called

Check the number and

BUSY

does not answer or is

try again.

 

busy. Or, you may have

 

 

reached a number that is

 

 

not connected to a fax

 

 

machine.

 

 

 

 

11 - 3 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Image 90
Brother FAX 2600, MFC 4600 manual Cover Open