Receiving Problems | Canon FAX-L400 specs

Receiving Problems

❚Can not receive a fax automatically.

The machine may not be set to receive automatically.

•For the machine to receive faxes automatically, the receive mode must be set to FaxTel, FaxOnly or AnsMode (→ Chapter 5). If you have set AnsMode, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded.

The machine’s memory is full.

•Print out or delete any documents stored in memory (→ pp. 4-20, 4-21) to free up space in the machine’s memory. Then ask the other party to resend the fax.

An error may have occurred during reception.

• Print an ACTIVITY REPORT and check for an error. (→ p. 8-2)

The telephone line may not be connected properly.

• Make sure all line connections are secure. (→ Set-up Guide)

❚The machine does not switch automatically between telephone and fax reception.

The machine may not be set to switch automatically between telephone and fax reception.

•For the machine to switch automatically, the receive mode must be set to FaxTel or AnsMode. (→ Chapter 5) If you have set AnsMode, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded.

The sending fax machine can not send the CNG signal that tells the machine that the incoming signal is a fax.

•Some fax machines can not send the CNG signal that tells your machine the incoming call is a fax. In such cases, you will have to receive the fax manually. (→ p. 5-5)

❚Can not receive a document manually.

You may have disconnected the call by pressing Start or dialling the remote receiving ID after hanging up the handset.

•Always press Start or dial the remote receiving ID before hanging up the handset. Otherwise you will disconnect the call.

•When your telephone line uses rotary pulse, switch to tone dialling on your telephone before dialling 25 (the remote receiving ID).

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Canon FAX-L400 Receiving Problems, Can not receive a fax automatically, Can not receive a document manually

Contents

FacsimileFacsimile GuideGuide Set-up Guide Quick Reference Guide User’s Guide Using Your DocumentationCopyright Trademarks H12257 FAX-L400 Model Name Contents Receiving Faxes Appendix Specifications → User’s Guide Type Conventions Used in This Guide One-touch Panel Closed Hook Key IntroductionCustomer Support Operation Panel Stop/Reset Key Fax Resolution KeyUse/Memory indicator Alarm indicator Memory Reference Key Receive Mode KeyDelayed Transmission Key One-touch Panel Opened Standby Display Methods of Registering Information in the Machine Guidelines for Entering Letters, Symbols, and NumbersRegistering Information Entering Letters Continue entering other letters using the numeric keysEntering Symbols Correcting a Mistake Press T to switch to number mode Press the numeric keyContinue entering other numbers using the numeric keys Registering Sender Information What is Sender Information? Press Additional Functions Use 4 -or e + to select 7.TIMER SettingsPress Stop/Reset to return to standby display Entering the Date and Time Registering Your Fax/Telephone Number and Name Use 4 -or e + to select 4.FAX Settings → press OK four times Use 4 -or e + to select 8.PRINT Lists → press OK twice Use 4 -or e + to select 2.TEL Line Type → press OK Setting the Telephone Line Type Use 4 -or e + to select PBX → press OK Dialling Through a SwitchboardUse 4 -or e + to select 4.FAX Settings → press OK twice Use 4 -or e + to select 6.R-KEY Setting → press OK Press Redial/Pause to enter a pause → press OK If you selected Hooking in stepPress OK If you selected Prefix in step Speed Dialling Methods What is Speed Dialling?Speed Dialling Registering Numbers for One-touch Speed Dialling One-touch Speed Dialling To change a one-touch speed dialling entry Changing/Deleting a One-touch Speed Dialling Entry Use 4 -or e + to select 2.CODED SPD Dial → press OK Coded Speed DiallingRegistering Numbers for Coded Speed Dialling Use 4 -or e + to select 5.ADD. Registration → press OK Changing/Deleting a Coded Speed Dialling Entry Press OK Press Stop/Reset to return to standby display To change a coded speed dialling entry To register a group under a one-touch speed dialling key Group DiallingCreating Groups Use 4 -or e + to select 3.GROUP Dial → press OK To enter a destination registered for coded speed dialling Use 4 -or e + to select 2.SPEED Dial List → press OK Speed Dialling ListsPrinting Speed Dialling Lists Use 4 -or e + to select 8.PRINT Lists → press OK Coded Dial List One-touch List Group Dial List Cancelling the Printout ListUse 4 -or e + to select 3.CANCEL Report → press OK Press 4 -for YESPage Preparing to Send a Fax Adjusting the Quality of Your FaxesSetting the Scanning Resolution Sending Faxes Press FAX → Fax Resolution to select the resolution Dialling Methods Setting the Scanning DensityWhen the Fax Number is Not Registered in the Machine When the Fax Number is Registered in the Machine Regular Dialling One-touch Speed Dialling Group Dialling Coded Speed Dialling Press 4 -or e + to display the other names Directory DiallingPress Directory Memory Sending Press FAX to set to Fax modeUsing the ADF Sending Methods Press 4 -or e + to select the document size Using the Platen GlassPress Start to begin scanning for sending Press Function → Book Sending Press Start to begin scanning Press Stop/Reset Cancelling SendingCancelling Memory Sending Press Stop/Reset → OK Manual Redialling Redialling When the Line is BusyCancelling Manual Redialling Cancelling Automatic Redialling Coded speed dialling Sequential BroadcastingSending a Document to More Than One Destination One-touch speed dialling Press Start Regular diallingRedialling Press Function → Delayed Transmission Delayed Sending Press System Monitor Confirming Transmission Status and Sending ReservationConfirming Transmission Status Press 4 -or e +, to select 2.TX/RX Result → press OK Confirming Sending Result and Reservation Press Function Press Memory Reference → OK Documents Stored in MemoryPrinting a List of Documents in Memory Enter the fax number Resending a Document in MemoryPress Function → Memory Reference Use 4 -or e + to select 3.RESEND Document → press OK Use 4 -or e + to select 3.PRINT Document → press OK Printing a Document in Memory Press 4 -to delete the document Deleting a Document from MemoryUse 4 -or e + to select 4.DELETE Document → press OK Page Different Ways to Receive a Fax Receiving Faxes Press Receive Mode until the mode you want appears Setting the Receive Mode What Happens When FaxTel Mode is Selected Setting the Options for FaxTel Mode Use 4 -or e + to select Receive or Disconnect → press OK Use 4 -or e + to select 4.FAX Settings → press OKUse 4 -or e + to select 4.RX Settings → press OK Use 4 -or e + to select 2.FAX/TEL OPT.SET → press OK twice If you hear a slow beep tone or silence Receiving Faxes ManuallyIf you hear a person’s voice Receiving Faxes While Performing Other Tasks Receiving Faxes in Memory When a Problem OccursCancelling Receiving Press 4 -to cancel receiving Before You Use Polling Receiving Using PollingWhat Is Polling? Dial the other party’s number Polling Other Fax Machines to Receive a DocumentUse 4 -or e + to select 2.POLLING RX → press OK Before You Can Be Polled to Send Setting Up Polling SendingSetting Up a Polling Box Use 4 -or e + to select 3.ERASE After TX → press OK Use 4 -or e + to select 2.PASSWORD → press OKPress Stop/Reset to return to the Standby display Press Function → Polling Scanning a Document into the Memory for Polling SendingPlace your documents on the machine Use 4 -or e + to select 2.CHANGE Data → press OK Changing the Polling Box Settings Use 4 -or e + to select 3.DELETE File → press OK Deleting a Polling BoxPage Dialling an Overseas Number With Pauses Special FeaturesUse the numeric keys to dial the international access code Special Dialling Pause at the end of a number P is fixed to 10 seconds Switching Temporarily to Tone Dialling Continue with the operation you are performing Dialling Through a SwitchboardConfirming a Dial Tone Press Function → D.T. for dial tone detection Use 4 -or e + to select 2.LOCK Phone → press OK Use 4 -or e + to select 7.SYSTEM Settings → press OKRestricting Use of Your Machine Enabling Restriction of Your Machine Cancelling Restriction of Your Machine Summary of Reports and Lists Reports and Lists Use 4 -or e + to select 1.ACTIVITY Report → press OK Press Function → Report Slerexe Company Limited TX Transmission Report Multi TX/RX Transaction Report RX Reception Report LCD Messages Troubleshooting You can not send a fax Faxing ProblemsSending Problems Faxes sent from the machine are spotted or dirty Can not send using Error Correction Mode ECMErrors occur frequently while sending Can not receive a document manually Receiving ProblemsCan not receive a fax automatically Faxes do not print Can not receive a fax using Error Correction Mode ECMErrors occur frequently while receiving Print quality is poor Telephone disconnects while you are talking Telephone ProblemsIf a Power Cut Occurs You can not dial If You Can not Solve the Problem Page Use 4 -or e + to select the submenu you want to change Setting the Additional FunctionsAccessing the Additional Functions Understanding the Additional Functions 10-2 Menu Descriptions 10-3 10-4 FAX Settings 10-5 10-6 10-7 Delete File 10-8 10-9 Selects the country where you are using your machine 10-10 ADD. Registration 10-11 Print Lists 10-12 Telephone SpecificationsFacsimile Page Index Document Memory List Memory Clear Report Redial Standard Memo Memo Memo 33126U.S.A