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Cisco TelePresence System 3000
OL-14521-01
Chapter 9 First-Time Setup
Setting Up CTS Components
Setting Up the Speakers
The speakers are set up correctly you can hear sound clearly from each one. You can choose whether you
want to cycle through the speakers automatically or manually.
• Click Speakers on the Hardware Setup window to select the speaker test.
• Click Start to begin the speaker setup.
• Click Cycle Through Speakers to have sound cycled automatically for 5 seconds on each speaker.
• Click Manually Step Through Speakers to test sound on each speaker. Click Next Speaker to
progress to the next speaker.
Troubleshooting Speakers
Use Table 9-3 to troubleshoot problems with speakers.
Setting Up the Microphones
The microphones are set up correctly when each microphone registers sound. You must supply sound at
each microphone to complete setup.
The Microphone Troubleshooting screen displays the number of microphones available for testing. For
CTS-1000s, you see one screen with an audio meter displayed. For CTS-300 0s, you see three screens,
each with an audio meter displayed. For CTS-3200s, you will see three screens with eithe r two of three
Tab l e 9-3 Troubleshooting Chart for Speaker Problems
Problem Possible Cause Possible Solution
No sound is heard. Speaker cable is not connected
or is only partially connected.
Check that the red and black
pronged ends of the speaker
cable are securely fastened under
their corresponding connectors
on the speaker.
Check that the speaker cable is
plugged into the correct receptor
on the primary codec.
Tug on the plug to see if it is
fully plugged in. Press the plug
in firmly until a click is heard.
Cisco TelePresence 3000/3200 only
Sound heard at wrong speaker.
Speaker cable is not connected in
the correct connector.
Check that the speaker cable is
plugged into the correct receptor
on the primary codec. Plug all
speakers into the primary codec.
Sound is not synchronized with
video.
—Contact Cisco technical support.