Calling tasks
Hold and resume
If you want to...
Hang up while using the handset
Hang up while using a headset
Then...
Return the handset to the cradle. Or, press 
.
Press 
. Or, to keep headset mode active, press 
.
If you are using a wireless headset, refer to the wireless headset documentation for instructions.
Hang up while using the speakerphone
Press orpress .
Hang up one call, but preserve another call on the same line
Press 
. If necessary, remove the call that you want to end from hold first.
Hold and resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call information area. With a shared line, when another phone places a call on hold, the phone displays the Remote Hold icon.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts to ringing after a certain time. The reverting call remains on hold until you resume it or until Hold Reversion times out. Your phone indicates the presence of a reverting call by the following actions:
•Alerts you at intervals with a single ring (or flash or beep, depending on your phone line setting).
•Briefly displays a Hold Reversion message in the status bar at the bottom of the phone screen.
•Displays the animated Hold Reversion icon next to the caller ID for the held call.
Tips
•The Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.
•If you receive an alert for an incoming call and a reverting call at the same time, your phone shifts the focus of the phone screen to display the incoming call by default. Your system administrator can change this focus priority setting.
•If you use a shared line, Hold Reversion rings only on the phone that puts the call on hold, not on the other phones that share the line.
•Your system administrator determines the duration between Hold Reversion alerts.
•When a call is chaperoned, the call chaperone cannot use Hold.
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
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