Calling tasks
Call Pickup
Direct, store, and retrieve active call at Assisted Directed Call Park number
Procedure
Step 1 During a call, tap the Direct Call Park button that displays an idle line status indicator.
Step 2 To retrieve the call, tap the flashing Direct Call Park button.
If your administrator has not configured a reversion directory number, the parked call reverts to the phone that parked the call.
Call Pickup
Call Pickup enables you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call Pickup if you share
Tips
•If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been ringing for the longest time).
•If you tap Pickup or Group Pickup and enter a line number, your phone picks up the ringing call on that particular line (if available).
•If you have multiple lines and want to pick up the call on a nonprimary line, first tap the line button for the desired line, then tap Pickup or Group Pickup.
•Depending on how your phone is configured, you might receive an audio or visual alert about a call to your pickup group.
Answer call ringing on another extension within Call Pickup group
Procedure
Step 1 Tap Pickup.
If your phone supports autopickup, you are now connected to the call.
Step 2 If the call rings, tap Answer to connect to the call.
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