C H A P T E R 4

Troubleshooting

This chapter describes troubleshooting techniques for the Cisco AS5350XM universal gateway and contains the following sections:

LEDs, page 4-1

Monitoring the Environment, page 4-2

Troubleshooting Network Interfaces, page 4-5

Replacing the Fan Tray, page 4-5

Getting Help, page 4-10

LEDs

The LEDs indicate the current operating condition of the Cisco AS5350XM universal gateway. You can observe the LEDs, note any fault condition that the product is encountering, and then contact your system administrator or a customer service representative (see the “Obtaining Technical Assistance” section on page xvii) if necessary. See Figure 4-1for a diagram illustrating the rear panel LEDs and Table 4-1for a description of the LEDs.

For information about LEDs and troubleshooting Cisco AS5350XM universal gateway dial feature cards, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide. This document is available on Cisco.com. (See the “Obtaining Documentation” section on page xiv.)

Figure 4-1

Rear Panel LEDs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T0

 

 

 

 

 

 

 

T1 BITS

 

 

LNK

 

ACTIVITY (ACT)

 

 

 

 

BOARD OK

LED

LNK

 

ACTIVITY (ACT)

 

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Cisco AS5350XM Universal Gateway Chassis Installation Guide

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4-1

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Image 51
Cisco Systems AS5350XM manual Troubleshooting, LEDs