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Cisco Systems IP Phone 8941 and 8945 manual Index

Models: IP Phone 8941 and 8945

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Index

access plugins 81

access list, create 80 accessibility features 89 accessories 28 adapters 1, 11

add

PAB entry 76

phone services to button 74

remote destination for Mobile Connect 79 administrator settings 30

Agent Greeting 42 alerts

audible

call waiting 49 Hold Reversion 54 MCID 57

silent 57 visual

call waiting 49 Hold Reversion 54 MCID 57

answer oldest first 42 assign

fast-dial button 78 fast-dial code 78

audible message indicator. See message indicators

Auto Answer description 43

Barge 43

BLF. See Line Status Bluetooth 13

accessory add 29 connect 30 delete 30 disconnect 30

settings 27 brightness

phone 26

browser password, change 75

Busy Lamp Features. See Line Status buttons

and softkeys, per feature 41 Cisco Unified IP Phone 8941

Lens Cover 5

Phone Screen 4

Cisco Unified IP Phone 8945 Lens Cover 16

color LEDs 6, 17

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Cisco Systems IP Phone 8941 and 8945 manual Index

Contents

800 553-NETS 6387 Fax 408 For Cisco Unified IP Phone 8941 andAmericas Headquarters Cisco Systems, Inc 170 West Tasman Drive San Jose, CAPage Your Phone ContentsApplications Contacts Camera SettingsAccessories Clear Call HistoryAuto Answer with Your Headset Answer a Call Using Group Pickup and a Group Pickup NumberCall Pickup Agent GreetingLine Status Fast DialHold Reversion IntercomPlus Dialing Change Your PIN Assign a Feature Button for Personal Address BookAssign a Fast Dial Code to a Phone Number Without Using a PAB Entry Subscribe to a ServiceIndex FAQs and TroubleshootingProduct Safety, Security, Accessibility, and Related Information WarrantyOL-23119-01 Cisco Unified IP Phone Your PhonePhone Connections DC adapter port DC48V AC-to-DC power supply optionalAC power wall plug optional 802.3af and 802.3at power enabledYour Phone FootstandInsert the curved connectors into the lower slots Lift the footstand until the connectors snap into the upper slotsButtons and Hardware Video Camera Headset button Phone with a Single Line Phone ScreenPhone with Multiple Lines Primary line label Handset Rest Power-Save ModePhone Connections Cisco Unified IP PhoneYour Phone DC adapter port DC48V AC-to-DC power supply optionalAC power wall plug optional power enabledYour Phone Bluetoothlower slots Insert the curved connectors into theLift the footstand until the connectors FootstandButtons and Hardware Video Camera Headset button 236998 Phone ScreenPhone with a Single Line OL-23119-01Phone with Multiple Lines Primary line label Handset Rest Power-Save ModeOL-23119-01 Phone Applications ApplicationsCall History View Call Record Details View Call HistoryFilter Call History Delete Call Record From Call History Dial From Call HistoryEdit Number From Call History Clear Call HistoryAdjust the Brightness PreferencesRingtones BrightnessAdjust Brightness Camera SettingsBluetooth Enable Auto Transmit VideoTurn On Bluetooth AccessoriesView Accessories List View Accessory DetailsBefore You Begin Set Up Wideband for Analog HeadsetAdd Bluetooth Accessory 3. Select Add Bluetooth AccessoryDisconnect Bluetooth Accessory Administrator SettingsDelete Bluetooth Accessory Connect Bluetooth Accessory1. Press the Applications button View Phone InformationIP Address Host Name Active Load Last Upgrade Active Server Stand-by ServerOL-23119-01 Search for and Dial a Contact ContactsPhone Contacts Corporate DirectoryRelated Topics Personal DirectorySearch for and Dial a Contact While on a Call Personal Directory Options2. Sign in to Personal Directory Sign In and Out of Personal DirectoryAdd a Personal Directory Entry Search for an Entry in Personal DirectoryEdit a Personal Directory Entry Fast-Dial Codes with Personal DirectoryDial a Number from Personal Directory Delete a Personal Directory Entry3. Select Personal Address Book Place a Call Using a Fast-Dial CodeAssign a Fast-Dial Code to a Personal Directory Entry Delete a Fast-Dial CodeOL-23119-01 Check for Voice Messages MessagesVoice Messages Personalize Your VoicemailChange the Voice Message Indicator Setting Per Line, page Listen to Voice MessagesFeature Calling FeaturesFeature Buttons and Softkeys FeatureFeature Agent GreetingAnswer FeatureAnswer Your Oldest Call First Auto AnswerBarge Call BackRelated Topics Set up a Call Back NotificationCall Forward All Set Up Call Forwarding Per Line, pageLine Status, page Call ParkForward Calls on Your Phone Related TopicsPark and Retrieve a Call Using Assisted Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Manual Directed Call Park Line Status Indicators, page Call PickupRelated Topics Answer a Call Using Other Pickup Answer a Call Using PickupAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using Group Pickup and a Phone NumberAdd Another Party to Your Call to Create a Conference Call WaitingConference Respond to a Call Waiting NotificationRemove Conference Participants Join Calls Together in a ConferenceSwap Between Calls Before Completing a Conference View Conference ParticipantsRelated Topics DivertDo Not Disturb Divert a CallTurn DND On and Off Enable Extension MobilityExtension Mobility Fast DialSwap Between Holding and Active Calls HoldPlace a Call with a Fast-Dial Button Hold and Resume a CallRemote Hold Hold ReversionHunt Groups Determine if a Shared Line is on HoldPlace a Dedicated Intercom Call IntercomPlace a Dialable Intercom Call Indicator Line Status IndicatorsLine Status Receive an Intercom CallHost a Meet-Me Conference Malicious Call IdentificationMeet Me Trace a Suspicious CallRelated Topics Mobile ConnectJoin a Meet-Me Conference Create an Access List, page Add a New Remote Destination, pageSwitch an In-Progress Call From a Mobile Phone to Your Desk Phone MuteHand Off an In-Progress Call From a Mobile Phone to Your Desk Phone Switch an In-Progress Call on Your Desk Phone to a Mobile PhoneMute Your Video On-hook DialingPlus Dialing Mute Your PhoneDialing an International Number Enable Privacy on a Shared LinePrivacy Quality Reporting ToolRedial a Number Report Problems on Your PhoneRedial Secure and Nonsecure Indication ToneSilent Monitoring and Recording Shared LinesSpeed Dial Use a Speed-Dial Code On Hook TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerTransfer a Call to Another Number Swap Between Calls Before Completing a TransferUse Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesApplications button Phone Information Calling Features Sign Out of Web DialerSelect the Sign Out icon in the Make Call or Hang Up page OL-23119-01 Related Topics User OptionsUser Options Web Pages Sign In and Out of User Options Web PagesRelated Topics DeviceSelect a Device From the User Options Web Pages Customize Do Not Disturb Options3. Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per Line3. Select Line Settings Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Change or Create a Line Text Label for Your Phone DisplaySpeed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesChange a Service Name Subscribe to a ServiceSearch for Services Change or End ServicesChange the Language for Your User Options Web Pages User SettingsChange Your Browser Password Change Your PINAdd a New PAB Entry DirectoryPersonal Address Book Change the Language for Your Phone DisplayDelete a Personal Directory Entry Assign a Feature Button for Personal Address BookFast Dials Edit a Personal Directory EntrySearch for a Fast Dial Entry Assign a Feature Button for Fast DialAssign a Fast Dial Code to a Phone Number Without Using a PAB Entry Assign a Fast Dial Code to a PAB Entry3. Select Delete Selected Mobility SettingsAdd a New Remote Destination Delete a PAB EntryCreate an Access List Plugins Access PluginsOL-23119-01 Q. Why do the softkeys keep changing? FAQs and TroubleshootingFrequently Asked Questions Q. How do I redirect an incoming call when I am on a call?Q. How can I combine two calls on hold into a single conference call? Q. How do I exit from a running application?Q. How do I connect two calls and then drop from the line myself? Q. What does the Swap softkey do?Q. What happens to video when I put a call on hold? Troubleshooting TipsProblem Hold button does not resume a held call Q. Not all calls present video on my phone. Why not?Problem Cannot access User Options web pages User OptionsProblem Missing the All Calls button Problem Cannot sign in to Personal DirectoryProduct Safety, Security, Accessibility, and Related Information Safety and Performance InformationPower Outage External DevicesFCC RF Radiation Exposure Statement Bluetooth Wireless Headset PerformanceFCC Compliance Statements FCC Part 15.21 StatementCisco Product Security Accessibility FeaturesFCC Receivers and Class B Digital Statement OL-23119-01 Additional InformationLicensing information Cisco international websitesCisco One-Year Limited Hardware Warranty Terms WarrantyOL-23119-01 Index Page Page Page Page Page Page OL-23119-01 Page Cisco Systems, Inc Americas HeadquartersAsia Pacific Headquarters Europe Headquarters