Cisco Systems, Inc 170 West Tasman Drive San Jose, CA
For Cisco Unified IP Phone 8941 and
Americas Headquarters
800 553-NETS 6387 Fax 408
Page
Applications
Contents
Your Phone
Clear Call History
Camera Settings
Accessories
Contacts
Agent Greeting
Answer a Call Using Group Pickup and a Group Pickup Number
Call Pickup
Auto Answer with Your Headset
Intercom
Fast Dial
Hold Reversion
Line Status
Plus Dialing
Subscribe to a Service
Assign a Feature Button for Personal Address Book
Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry
Change Your PIN
Warranty
FAQs and Troubleshooting
Product Safety, Security, Accessibility, and Related Information
Index
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Phone Connections
Your Phone
Cisco Unified IP Phone
802.3af and 802.3at power enabled
AC-to-DC power supply optional
AC power wall plug optional
DC adapter port DC48V
Lift the footstand until the connectors snap into the upper slots
Footstand
Insert the curved connectors into the lower slots
Your Phone
Buttons and Hardware
Video Camera
Headset button
Phone Screen
Phone with a Single Line
Phone with Multiple Lines
Primary line label
Power-Save Mode
Handset Rest
Your Phone
Cisco Unified IP Phone
Phone Connections
power enabled
AC-to-DC power supply optional
AC power wall plug optional
DC adapter port DC48V
Bluetooth
Your Phone
Footstand
Insert the curved connectors into the
Lift the footstand until the connectors
lower slots
Buttons and Hardware
Video Camera
Headset button
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Phone Screen
Phone with a Single Line
236998
Phone with Multiple Lines
Primary line label
Power-Save Mode
Handset Rest
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Call History
Applications
Phone Applications
Filter Call History
View Call History
View Call Record Details
Clear Call History
Dial From Call History
Edit Number From Call History
Delete Call Record From Call History
Brightness
Preferences
Ringtones
Adjust the Brightness
Enable Auto Transmit Video
Camera Settings
Bluetooth
Adjust Brightness
View Accessory Details
Accessories
View Accessories List
Turn On Bluetooth
3. Select Add Bluetooth Accessory
Set Up Wideband for Analog Headset
Add Bluetooth Accessory
Before You Begin
Connect Bluetooth Accessory
Administrator Settings
Delete Bluetooth Accessory
Disconnect Bluetooth Accessory
Stand-by Server
View Phone Information
IP Address Host Name Active Load Last Upgrade Active Server
1. Press the Applications button
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Corporate Directory
Contacts
Phone Contacts
Search for and Dial a Contact
Personal Directory Options
Personal Directory
Search for and Dial a Contact While on a Call
Related Topics
Search for an Entry in Personal Directory
Sign In and Out of Personal Directory
Add a Personal Directory Entry
2. Sign in to Personal Directory
Delete a Personal Directory Entry
Fast-Dial Codes with Personal Directory
Dial a Number from Personal Directory
Edit a Personal Directory Entry
Delete a Fast-Dial Code
Place a Call Using a Fast-Dial Code
Assign a Fast-Dial Code to a Personal Directory Entry
3. Select Personal Address Book
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Personalize Your Voicemail
Messages
Voice Messages
Check for Voice Messages
Listen to Voice Messages
Change the Voice Message Indicator Setting Per Line, page
Feature
Calling Features
Feature Buttons and Softkeys
Feature
Feature
Agent Greeting
Answer
Feature
Call Back
Auto Answer
Barge
Answer Your Oldest Call First
Set Up Call Forwarding Per Line, page
Set up a Call Back Notification
Call Forward All
Related Topics
Related Topics
Call Park
Forward Calls on Your Phone
Line Status, page
Park and Retrieve a Call Using Manual Directed Call Park
Park and Retrieve a Call Using Park
Park and Retrieve a Call Using Assisted Directed Call Park
Related Topics
Call Pickup
Line Status Indicators, page
Answer a Call Using Group Pickup and a Phone Number
Answer a Call Using Pickup
Answer a Call Using Group Pickup and a Group Pickup Number
Answer a Call Using Other Pickup
Respond to a Call Waiting Notification
Call Waiting
Conference
Add Another Party to Your Call to Create a Conference
View Conference Participants
Join Calls Together in a Conference
Swap Between Calls Before Completing a Conference
Remove Conference Participants
Divert a Call
Divert
Do Not Disturb
Related Topics
Fast Dial
Enable Extension Mobility
Extension Mobility
Turn DND On and Off
Hold and Resume a Call
Hold
Place a Call with a Fast-Dial Button
Swap Between Holding and Active Calls
Determine if a Shared Line is on Hold
Hold Reversion
Hunt Groups
Remote Hold
Place a Dialable Intercom Call
Intercom
Place a Dedicated Intercom Call
Receive an Intercom Call
Line Status Indicators
Line Status
Indicator
Trace a Suspicious Call
Malicious Call Identification
Meet Me
Host a Meet-Me Conference
Create an Access List, page Add a New Remote Destination, page
Mobile Connect
Join a Meet-Me Conference
Related Topics
Switch an In-Progress Call on Your Desk Phone to a Mobile Phone
Mute
Hand Off an In-Progress Call From a Mobile Phone to Your Desk Phone
Switch an In-Progress Call From a Mobile Phone to Your Desk Phone
Mute Your Phone
On-hook Dialing
Plus Dialing
Mute Your Video
Quality Reporting Tool
Enable Privacy on a Shared Line
Privacy
Dialing an International Number
Secure and Nonsecure Indication Tone
Report Problems on Your Phone
Redial
Redial a Number
Speed Dial
Shared Lines
Silent Monitoring and Recording
Place a Call with a Speed-Dial Code
Transfer
Place a Call with a Speed-Dial Button
Use a Speed-Dial Code On Hook
Swap Between Calls Before Completing a Transfer
Web Dialer
Transfer a Call to Another Number
Use Web Dialer with Cisco Directory
Applications button Phone Information
Set Up, View, or Change Web Dialer Preferences
Use Web Dialer with Another Online Corporate Directory
Select the Sign Out icon in the Make Call or Hang Up page
Sign Out of Web Dialer
Calling Features
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Sign In and Out of User Options Web Pages
User Options
User Options Web Pages
Related Topics
Customize Do Not Disturb Options
Device
Select a Device From the User Options Web Pages
Related Topics
Change the Voice Message Indicator Setting Per Line
Line Settings
Set Up Call Forwarding Per Line
3. Select Line Settings
Change or Create a Line Text Label for Your Phone Display
Change the Audible Voice Message Indicator Setting Per Line
Change the Ring Settings Per Line
3. Select Line Settings
Set Up Speed-Dial Codes
Phone Services
Set Up Speed-Dial Buttons
Speed Dial on the Web
Change or End Services
Subscribe to a Service
Search for Services
Change a Service Name
Change Your PIN
User Settings
Change Your Browser Password
Change the Language for Your User Options Web Pages
Change the Language for Your Phone Display
Directory
Personal Address Book
Add a New PAB Entry
Edit a Personal Directory Entry
Assign a Feature Button for Personal Address Book
Fast Dials
Delete a Personal Directory Entry
Assign a Fast Dial Code to a PAB Entry
Assign a Feature Button for Fast Dial
Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry
Search for a Fast Dial Entry
Delete a PAB Entry
Mobility Settings
Add a New Remote Destination
3. Select Delete Selected
Create an Access List
Access Plugins
Plugins
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Q. How do I redirect an incoming call when I am on a call?
FAQs and Troubleshooting
Frequently Asked Questions
Q. Why do the softkeys keep changing?
Q. What does the Swap softkey do?
Q. How do I exit from a running application?
Q. How do I connect two calls and then drop from the line myself?
Q. How can I combine two calls on hold into a single conference call?
Q. Not all calls present video on my phone. Why not?
Troubleshooting Tips
Problem Hold button does not resume a held call
Q. What happens to video when I put a call on hold?
Problem Cannot sign in to Personal Directory
User Options
Problem Missing the All Calls button
Problem Cannot access User Options web pages
External Devices
Safety and Performance Information
Power Outage
Product Safety, Security, Accessibility, and Related Information
FCC Part 15.21 Statement
Bluetooth Wireless Headset Performance
FCC Compliance Statements
FCC RF Radiation Exposure Statement
FCC Receivers and Class B Digital Statement
Accessibility Features
Cisco Product Security
Cisco international websites
Additional Information
Licensing information
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Warranty
Cisco One-Year Limited Hardware Warranty Terms
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Index
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OL-23119-01
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