Divert, Do Not Disturb | Cisco Systems IP Phone 8941 and 8945

Calling Features

Divert

Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone number (set up by your system administrator).

Divert a Call

Divert a call in any of these ways:

• To redirect an incoming (ringing) call while on another call, use the Navigation pad to highlight the incoming call and then press the Divert softkey. (Otherwise pressing the Divert softkey will redirect the current, active call.)

You can silence the incoming (ringing) call by pressing the Volume button down once, and then let the incoming call go to the target number (voicemail or predetermined number set up the system administrator).

•To redirect an incoming call while not on a call, press the Divert softkey.

•To redirect a held call, first resume the call and then press the Divert softkey.

Do Not Disturb

Do Not Disturb (DND) allows you to turn off either:

•The ringer on your phone.

•The ringer and any visual notification that you have an incoming call.

When DND is enabled, your incoming calls are forwarded to another number, such as your voicemail, if it is set up and the call is not saved or listed in your Call History.

The DND feature affects all the lines on a phone. However it does not affect intercom or 911 calls.

Your system administrator sets up a line button on your phone for DND with the ringer and visual notifications off by default. However, you can change your DND options from your User Options web pages.

Related Topics

User Options, page 69

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Cisco Systems IP Phone 8941 and 8945 manual Do Not Disturb, Divert a Call

Contents

For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Phone Connections Cisco Unified IP Phone AUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone with a Single Line Phone Screen Phone with Multiple Lines Your Phone Handset Rest Power-Save Mode Cisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Call History Phone Applications View Call Record Details View Call HistoryFilter Call History Edit Number From Call History Dial From Call HistoryClear Call History Delete Call Record From Call History Ringtones PreferencesBrightness Bluetooth Camera SettingsSelect Camera Settings Auto Transmit Video option Select Camera Settings Brightness option Select Brightness View Accessories List AccessoriesView Accessory Details Select Bluetooth Add Bluetooth Accessory Set Up Wideband for Analog HeadsetSelect Add Bluetooth Accessory Delete Bluetooth Accessory Administrator SettingsConnect Bluetooth Accessory Disconnect Bluetooth Accessory View Phone Information OL-23119-01 Corporate Directory Phone ContactsSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectoryPersonal Directory Options Sign in to Personal Directory Select Personal Address Book Sign in to Personal Directory Dial a Number from Personal Directory Fast-Dial Codes with Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling Features Answer Agent Greeting Barge Auto AnswerCall Back Call Forward All Set up a Call Back Notification Forward Calls on Your Phone Call Park Park and Retrieve a Call Using Assisted Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Line Status Indicators, Answer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other Pickup Conference Call WaitingRespond to a Call Waiting Notification Add Another Party to Your Call to Create a Conference Swap Between Calls Before Completing a Conference Join Calls Together in a ConferenceView Conference Participants Remove Conference Participants Do Not Disturb DivertDivert a Call Extension Mobility Enable Extension MobilityFast Dial Turn DND On and Off Place a Call with a Fast-Dial Button HoldHold and Resume a Call Swap Between Holding and Active Calls Hunt Groups Hold Reversion Place a Dedicated Intercom Call IntercomPlace a Dialable Intercom Call Line Status Line Status IndicatorsReceive an Intercom Call Meet Me Malicious Call IdentificationTrace a Suspicious Call Host a Meet-Me Conference Join a Meet-Me Conference Mobile Connect Select Send call to mobile Mute Plus Dialing On-hook DialingMute Your Phone Mute Your Video Privacy Enable Privacy on a Shared LineQuality Reporting Tool Dialing an International Number Redial Report Problems on Your PhoneSecure and Nonsecure Indication Tone Redial a Number Silent Monitoring and Recording Shared LinesSpeed Dial Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Use a Speed-Dial Code On Hook Transfer a Call to Another Number Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Use Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesApplications button Phone Information Select the Sign Out icon in the Make Call or Hang Up Sign Out of Web Dialer OL-23119-01 Sign In and Out of User Options Web Pages User Options Web Pages Select a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the Web Search for Services Subscribe to a ServiceChange or End Services Change a Service Name Change Your Browser Password User SettingsChange Your PIN Change the Language for Your User Options Web Pages Personal Address Book DirectoryChange the Language for Your Phone Display Add a New PAB Entry Select Service URL Assign a Feature Button for Personal Address BookFast Dials Edit a Personal Directory Entry Assign a Fast Dial Code to a PAB Entry Assign a Feature Button for Fast DialSearch for a Fast Dial Entry Edit a Fast Dial Phone Number Add a New Remote Destination Mobility SettingsDelete a PAB Entry Create an Access List Plugins Access Plugins OL-23119-01 How do I redirect an incoming call when I am on a call? Frequently Asked QuestionsWhy do the softkeys keep changing? How can I resume a call that is on hold? What does the Swap softkey do? How do I exit from a running application? Not all calls present video on my phone. Why not? Troubleshooting TipsWhat happens to video when I put a call on hold? Possible Cause User Options Solution Power Outage Safety and Performance InformationExternal Devices FCC Compliance Statements Bluetooth Wireless Headset PerformanceFCC Part 15.21 Statement FCC RF Radiation Exposure Statement Cisco Product Security Accessibility FeaturesFCC Receivers and Class B Digital Statement Additional Information Cisco One-Year Limited Hardware Warranty Terms Warranty 112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01