User Options, Solution | Cisco Systems IP Phone 8941 and 8945

Solution

Use any of the following methods:

–Press the pulsing green line button.

–Press the Resume softkey.

Highlight the call by using the Navigation pad and press the Select softkey.

Problem: Missing the All Calls button.

I would like to use the All Calls button but it is not on my phone.

Possible Cause

It has not been set up by your system administrator.

Solution

Ask your system administrator to enable the All Calls feature for you.

Personal Directory

Problem: Cannot sign in to Personal Directory

You are unable to sign in to your personal directory.

Possible Cause

Your PIN needs to be reset.

You are using your password to sign in, not your personal identification number (PIN).

Solution

See your system administrator.

Use your PIN, not your password.

User Options

Problem: Cannot access User Options web pages

You are unable to access your user options web pages.

Possible Cause

Your password needs to be reset.

Solution

See your system administrator.

86	OL-23119-01

Page 96

Image 96

Cisco Systems IP Phone 8941 and 8945 manual User Options, Solution

Contents

For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Cisco Unified IP Phone Phone Connections AUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone Screen Phone with a Single Line Phone with Multiple Lines Your Phone Power-Save Mode Handset Rest Cisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Phone Applications Call History View Call History View Call Record DetailsFilter Call History Dial From Call History Edit Number From Call HistoryClear Call History Delete Call Record From Call History Preferences RingtonesBrightness Camera Settings BluetoothSelect Camera Settings Auto Transmit Video option Select Camera Settings Brightness option Select Brightness Accessories View Accessories ListView Accessory Details Select Bluetooth Set Up Wideband for Analog Headset Add Bluetooth AccessorySelect Add Bluetooth Accessory Administrator Settings Delete Bluetooth AccessoryConnect Bluetooth Accessory Disconnect Bluetooth Accessory View Phone Information OL-23119-01 Phone Contacts Corporate DirectorySearch for and Dial a Contact Personal Directory Search for and Dial a Contact While on a CallPersonal Directory Options Sign in to Personal Directory Sign in to Personal Directory Select Personal Address Book Fast-Dial Codes with Personal Directory Dial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Voice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Calling Features Feature Buttons and Softkeys Agent Greeting Answer Auto Answer BargeCall Back Set up a Call Back Notification Call Forward All Call Park Forward Calls on Your Phone Park and Retrieve a Call Using Park Park and Retrieve a Call Using Assisted Directed Call ParkPark and Retrieve a Call Using Manual Directed Call Park Line Status Indicators, Call Pickup Answer a Call Using Pickup Answer a Call Using Group Pickup and a Group Pickup NumberAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other Pickup Call Waiting ConferenceRespond to a Call Waiting Notification Add Another Party to Your Call to Create a Conference Join Calls Together in a Conference Swap Between Calls Before Completing a ConferenceView Conference Participants Remove Conference Participants Divert Do Not DisturbDivert a Call Enable Extension Mobility Extension MobilityFast Dial Turn DND On and Off Hold Place a Call with a Fast-Dial ButtonHold and Resume a Call Swap Between Holding and Active Calls Hold Reversion Hunt Groups Intercom Place a Dedicated Intercom CallPlace a Dialable Intercom Call Line Status Indicators Line StatusReceive an Intercom Call Malicious Call Identification Meet MeTrace a Suspicious Call Host a Meet-Me Conference Mobile Connect Join a Meet-Me Conference Mute Select Send call to mobile On-hook Dialing Plus DialingMute Your Phone Mute Your Video Enable Privacy on a Shared Line PrivacyQuality Reporting Tool Dialing an International Number Report Problems on Your Phone RedialSecure and Nonsecure Indication Tone Redial a Number Shared Lines Silent Monitoring and RecordingSpeed Dial Transfer Place a Call with a Speed-Dial ButtonPlace a Call with a Speed-Dial Code Use a Speed-Dial Code On Hook Web Dialer Transfer a Call to Another NumberSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Set Up, View, or Change Web Dialer Preferences Use Web Dialer with Another Online Corporate DirectoryApplications button Phone Information Sign Out of Web Dialer Select the Sign Out icon in the Make Call or Hang Up OL-23119-01 User Options Web Pages Sign In and Out of User Options Web Pages Device Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Line Settings Set Up Call Forwarding Per LineChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Phone Services Set Up Speed-Dial ButtonsSet Up Speed-Dial Codes Speed Dial on the Web Subscribe to a Service Search for ServicesChange or End Services Change a Service Name User Settings Change Your Browser PasswordChange Your PIN Change the Language for Your User Options Web Pages Directory Personal Address BookChange the Language for Your Phone Display Add a New PAB Entry Assign a Feature Button for Personal Address Book Select Service URLFast Dials Edit a Personal Directory Entry Assign a Feature Button for Fast Dial Assign a Fast Dial Code to a PAB EntrySearch for a Fast Dial Entry Edit a Fast Dial Phone Number Mobility Settings Add a New Remote DestinationDelete a PAB Entry Create an Access List Access Plugins Plugins OL-23119-01 Frequently Asked Questions How do I redirect an incoming call when I am on a call?Why do the softkeys keep changing? How can I resume a call that is on hold? How do I exit from a running application? What does the Swap softkey do? Troubleshooting Tips Not all calls present video on my phone. Why not?What happens to video when I put a call on hold? Possible Cause Solution User Options Safety and Performance Information Power OutageExternal Devices Bluetooth Wireless Headset Performance FCC Compliance StatementsFCC Part 15.21 Statement FCC RF Radiation Exposure Statement Accessibility Features Cisco Product SecurityFCC Receivers and Class B Digital Statement Additional Information Warranty Cisco One-Year Limited Hardware Warranty Terms 112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01