Cisco Systems IP Phone 8941 and 8945 User Options, Personal Directory, Solution, Possible Cause

Models: IP Phone 8941 and 8945

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Solution

Use any of the following methods:

Press the pulsing green line button.

Press the Resume softkey.

Highlight the call by using the Navigation pad and press the Select softkey.

Problem: Missing the All Calls button.

I would like to use the All Calls button but it is not on my phone.

Possible Cause

It has not been set up by your system administrator.

Solution

Ask your system administrator to enable the All Calls feature for you.

Personal Directory

Problem: Cannot sign in to Personal Directory

You are unable to sign in to your personal directory.

Possible Cause

Your PIN needs to be reset.

You are using your password to sign in, not your personal identification number (PIN).

Solution

See your system administrator.

Use your PIN, not your password.

User Options

Problem: Cannot access User Options web pages

You are unable to access your user options web pages.

Possible Cause

Your password needs to be reset.

Solution

See your system administrator.

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Cisco Systems IP Phone 8941 and 8945 User Options, Personal Directory, Problem Missing the All Calls button, Solution