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Cisco Systems IP Phone 8941 and 8945 manual Call Park, Forward Calls on Your Phone

Models: IP Phone 8941 and 8945

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Calling Features

Forward Calls on Your Phone

1.On any idle line from which you want to forward your calls, press the Forward All softkey.

2.Enter a phone number, or select an entry from the Call History list. (Depending on how your

voicemail system is set up, you may be able to press the Messages button to forward all calls to voicemail.)

Visual confirmation displays for a few seconds to confirm the number to which your calls will be forwarded.

3.To verify that your calls are forwarded, look for:

–A Forward All icon in the line label.

–The forwarding information in the header.

4.To cancel call forwarding, press the Forward Off softkey.

To set up conditional call forwarding, go to your User Options Web pages.

Call Park

Call Park allows you to use your phone to park (temporarily store) a call, which you can then retrieve from another phone (such as a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

•Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager system.

•Directed Call Park—Allows you to park and retrieve an active call in two different ways:

–Assisted Directed Call Park—Allows you to park an active call by pressing a feature button, which your system administrator sets up as a speed dial line.

With this type of directed call, you can monitor the status of the line (in-use, idle, or Do Not Disturb) using Line Status indicators.

–Manual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator) and then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Directed Call Park or the Park feature on your phone, but not both.

Related Topics

Line Status, page 56

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Cisco Systems IP Phone 8941 and 8945 manual Call Park, Forward Calls on Your Phone

Contents

For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Phone Connections Cisco Unified IP PhoneAUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone with a Single Line Phone ScreenPhone with Multiple Lines Your Phone Handset Rest Power-Save ModeCisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Call History Phone ApplicationsView Call Record Details View Call HistoryFilter Call History Delete Call Record From Call History Dial From Call HistoryEdit Number From Call History Clear Call HistoryRingtones PreferencesBrightness Select Camera Settings Brightness option Select Brightness Camera SettingsBluetooth Select Camera Settings Auto Transmit Video optionSelect Bluetooth AccessoriesView Accessories List View Accessory DetailsAdd Bluetooth Accessory Set Up Wideband for Analog HeadsetSelect Add Bluetooth Accessory Disconnect Bluetooth Accessory Administrator SettingsDelete Bluetooth Accessory Connect Bluetooth AccessoryView Phone Information OL-23119-01 Corporate Directory Phone ContactsSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectoryPersonal Directory Options Sign in to Personal Directory Select Personal Address Book Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal DirectoryAssign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAnswer Agent GreetingBarge Auto AnswerCall Back Call Forward All Set up a Call Back NotificationForward Calls on Your Phone Call ParkPark and Retrieve a Call Using Assisted Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Line Status Indicators,Answer a Call Using Other Pickup Answer a Call Using PickupAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using Group Pickup and a Phone NumberAdd Another Party to Your Call to Create a Conference Call WaitingConference Respond to a Call Waiting NotificationRemove Conference Participants Join Calls Together in a ConferenceSwap Between Calls Before Completing a Conference View Conference ParticipantsDo Not Disturb DivertDivert a Call Turn DND On and Off Enable Extension MobilityExtension Mobility Fast DialSwap Between Holding and Active Calls HoldPlace a Call with a Fast-Dial Button Hold and Resume a CallHunt Groups Hold ReversionPlace a Dedicated Intercom Call IntercomPlace a Dialable Intercom Call Line Status Line Status IndicatorsReceive an Intercom Call Host a Meet-Me Conference Malicious Call IdentificationMeet Me Trace a Suspicious CallJoin a Meet-Me Conference Mobile ConnectSelect Send call to mobile MuteMute Your Video On-hook DialingPlus Dialing Mute Your PhoneDialing an International Number Enable Privacy on a Shared LinePrivacy Quality Reporting ToolRedial a Number Report Problems on Your PhoneRedial Secure and Nonsecure Indication ToneSilent Monitoring and Recording Shared LinesSpeed Dial Use a Speed-Dial Code On Hook TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerTransfer a Call to Another Number Swap Between Calls Before Completing a TransferUse Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesApplications button Phone Information Select the Sign Out icon in the Make Call or Hang Up Sign Out of Web DialerOL-23119-01 Sign In and Out of User Options Web Pages User Options Web PagesSelect a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesChange a Service Name Subscribe to a ServiceSearch for Services Change or End ServicesChange the Language for Your User Options Web Pages User SettingsChange Your Browser Password Change Your PINAdd a New PAB Entry DirectoryPersonal Address Book Change the Language for Your Phone DisplayEdit a Personal Directory Entry Assign a Feature Button for Personal Address BookSelect Service URL Fast DialsEdit a Fast Dial Phone Number Assign a Feature Button for Fast DialAssign a Fast Dial Code to a PAB Entry Search for a Fast Dial EntryAdd a New Remote Destination Mobility SettingsDelete a PAB Entry Create an Access List Plugins Access PluginsOL-23119-01 How can I resume a call that is on hold? Frequently Asked QuestionsHow do I redirect an incoming call when I am on a call? Why do the softkeys keep changing?What does the Swap softkey do? How do I exit from a running application?Possible Cause Troubleshooting TipsNot all calls present video on my phone. Why not? What happens to video when I put a call on hold?User Options SolutionPower Outage Safety and Performance InformationExternal Devices FCC RF Radiation Exposure Statement Bluetooth Wireless Headset PerformanceFCC Compliance Statements FCC Part 15.21 StatementCisco Product Security Accessibility FeaturesFCC Receivers and Class B Digital Statement Additional Information Cisco One-Year Limited Hardware Warranty Terms Warranty112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01