Americas Headquarters
For Cisco Unified IP Phone 8941 and
Cisco Systems, Inc 170 West Tasman Drive San Jose, CA
800 553-NETS 6387 Fax 408
Page
Your Phone
Contents
Applications
Accessories
Camera Settings
Clear Call History
Contacts
Call Pickup
Answer a Call Using Group Pickup and a Group Pickup Number
Agent Greeting
Auto Answer with Your Headset
Hold Reversion
Fast Dial
Intercom
Line Status
Plus Dialing
Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry
Assign a Feature Button for Personal Address Book
Subscribe to a Service
Change Your PIN
Product Safety, Security, Accessibility, and Related Information
FAQs and Troubleshooting
Warranty
Index
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Cisco Unified IP Phone
Your Phone
Phone Connections
AC power wall plug optional
AC-to-DC power supply optional
802.3af and 802.3at power enabled
DC adapter port DC48V
Insert the curved connectors into the lower slots
Footstand
Lift the footstand until the connectors snap into the upper slots
Your Phone
Buttons and Hardware
Video Camera
Headset button
Phone with a Single Line
Phone Screen
Phone with Multiple Lines
Primary line label
Handset Rest
Power-Save Mode
Phone Connections
Cisco Unified IP Phone
Your Phone
AC power wall plug optional
AC-to-DC power supply optional
power enabled
DC adapter port DC48V
Your Phone
Bluetooth
Lift the footstand until the connectors
Insert the curved connectors into the
Footstand
lower slots
Buttons and Hardware
Video Camera
Headset button
Phone with a Single Line
Phone Screen
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Phone with Multiple Lines
Primary line label
Handset Rest
Power-Save Mode
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Phone Applications
Applications
Call History
View Call Record Details
View Call History
Filter Call History
Edit Number From Call History
Dial From Call History
Clear Call History
Delete Call Record From Call History
Ringtones
Preferences
Brightness
Adjust the Brightness
Bluetooth
Camera Settings
Enable Auto Transmit Video
Adjust Brightness
View Accessories List
Accessories
View Accessory Details
Turn On Bluetooth
Add Bluetooth Accessory
Set Up Wideband for Analog Headset
3. Select Add Bluetooth Accessory
Before You Begin
Delete Bluetooth Accessory
Administrator Settings
Connect Bluetooth Accessory
Disconnect Bluetooth Accessory
IP Address Host Name Active Load Last Upgrade Active Server
View Phone Information
Stand-by Server
1. Press the Applications button
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Phone Contacts
Contacts
Corporate Directory
Search for and Dial a Contact
Search for and Dial a Contact While on a Call
Personal Directory
Personal Directory Options
Related Topics
Add a Personal Directory Entry
Sign In and Out of Personal Directory
Search for an Entry in Personal Directory
2. Sign in to Personal Directory
Dial a Number from Personal Directory
Fast-Dial Codes with Personal Directory
Delete a Personal Directory Entry
Edit a Personal Directory Entry
Assign a Fast-Dial Code to a Personal Directory Entry
Place a Call Using a Fast-Dial Code
Delete a Fast-Dial Code
3. Select Personal Address Book
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Voice Messages
Messages
Personalize Your Voicemail
Check for Voice Messages
Change the Voice Message Indicator Setting Per Line, page
Listen to Voice Messages
Feature Buttons and Softkeys
Calling Features
Feature
Feature
Answer
Agent Greeting
Feature
Feature
Barge
Auto Answer
Call Back
Answer Your Oldest Call First
Call Forward All
Set up a Call Back Notification
Set Up Call Forwarding Per Line, page
Related Topics
Forward Calls on Your Phone
Call Park
Related Topics
Line Status, page
Park and Retrieve a Call Using Assisted Directed Call Park
Park and Retrieve a Call Using Park
Park and Retrieve a Call Using Manual Directed Call Park
Line Status Indicators, page
Call Pickup
Related Topics
Answer a Call Using Group Pickup and a Group Pickup Number
Answer a Call Using Pickup
Answer a Call Using Group Pickup and a Phone Number
Answer a Call Using Other Pickup
Conference
Call Waiting
Respond to a Call Waiting Notification
Add Another Party to Your Call to Create a Conference
Swap Between Calls Before Completing a Conference
Join Calls Together in a Conference
View Conference Participants
Remove Conference Participants
Do Not Disturb
Divert
Divert a Call
Related Topics
Extension Mobility
Enable Extension Mobility
Fast Dial
Turn DND On and Off
Place a Call with a Fast-Dial Button
Hold
Hold and Resume a Call
Swap Between Holding and Active Calls
Hunt Groups
Hold Reversion
Determine if a Shared Line is on Hold
Remote Hold
Place a Dedicated Intercom Call
Intercom
Place a Dialable Intercom Call
Line Status
Line Status Indicators
Receive an Intercom Call
Indicator
Meet Me
Malicious Call Identification
Trace a Suspicious Call
Host a Meet-Me Conference
Join a Meet-Me Conference
Mobile Connect
Create an Access List, page Add a New Remote Destination, page
Related Topics
Hand Off an In-Progress Call From a Mobile Phone to Your Desk Phone
Mute
Switch an In-Progress Call on Your Desk Phone to a Mobile Phone
Switch an In-Progress Call From a Mobile Phone to Your Desk Phone
Plus Dialing
On-hook Dialing
Mute Your Phone
Mute Your Video
Privacy
Enable Privacy on a Shared Line
Quality Reporting Tool
Dialing an International Number
Redial
Report Problems on Your Phone
Secure and Nonsecure Indication Tone
Redial a Number
Silent Monitoring and Recording
Shared Lines
Speed Dial
Place a Call with a Speed-Dial Button
Transfer
Place a Call with a Speed-Dial Code
Use a Speed-Dial Code On Hook
Transfer a Call to Another Number
Web Dialer
Swap Between Calls Before Completing a Transfer
Use Web Dialer with Cisco Directory
Use Web Dialer with Another Online Corporate Directory
Set Up, View, or Change Web Dialer Preferences
Applications button Phone Information
Calling Features
Sign Out of Web Dialer
Select the Sign Out icon in the Make Call or Hang Up page
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User Options Web Pages
User Options
Sign In and Out of User Options Web Pages
Related Topics
Select a Device From the User Options Web Pages
Device
Customize Do Not Disturb Options
Related Topics
Set Up Call Forwarding Per Line
Line Settings
Change the Voice Message Indicator Setting Per Line
3. Select Line Settings
Change the Ring Settings Per Line
Change the Audible Voice Message Indicator Setting Per Line
Change or Create a Line Text Label for Your Phone Display
3. Select Line Settings
Set Up Speed-Dial Buttons
Phone Services
Set Up Speed-Dial Codes
Speed Dial on the Web
Search for Services
Subscribe to a Service
Change or End Services
Change a Service Name
Change Your Browser Password
User Settings
Change Your PIN
Change the Language for Your User Options Web Pages
Personal Address Book
Directory
Change the Language for Your Phone Display
Add a New PAB Entry
Fast Dials
Assign a Feature Button for Personal Address Book
Edit a Personal Directory Entry
Delete a Personal Directory Entry
Assign a Fast Dial Code to a Phone Number Without Using a PAB Entry
Assign a Feature Button for Fast Dial
Assign a Fast Dial Code to a PAB Entry
Search for a Fast Dial Entry
Add a New Remote Destination
Mobility Settings
Delete a PAB Entry
3. Select Delete Selected
Create an Access List
Plugins
Access Plugins
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Frequently Asked Questions
FAQs and Troubleshooting
Q. How do I redirect an incoming call when I am on a call?
Q. Why do the softkeys keep changing?
Q. How do I connect two calls and then drop from the line myself?
Q. How do I exit from a running application?
Q. What does the Swap softkey do?
Q. How can I combine two calls on hold into a single conference call?
Problem Hold button does not resume a held call
Troubleshooting Tips
Q. Not all calls present video on my phone. Why not?
Q. What happens to video when I put a call on hold?
Problem Missing the All Calls button
User Options
Problem Cannot sign in to Personal Directory
Problem Cannot access User Options web pages
Power Outage
Safety and Performance Information
External Devices
Product Safety, Security, Accessibility, and Related Information
FCC Compliance Statements
Bluetooth Wireless Headset Performance
FCC Part 15.21 Statement
FCC RF Radiation Exposure Statement
Cisco Product Security
Accessibility Features
FCC Receivers and Class B Digital Statement
Licensing information
Additional Information
Cisco international websites
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Cisco One-Year Limited Hardware Warranty Terms
Warranty
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Index
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