Having trouble?
Most questions are probably answered somewhere in this manual. Check the Index.
If the problem you have is completely baffling, call your Clarity
My Clarity Reseller is:
If you can’t contact your reseller for some reason, Clarity’s contact information is on the back cover of this manual.
But first!
Get the serial number of the unit you have. The serial number is found on a label in these places:
Clarity | Serial Number Label Location | |
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Display | from rear | from front |
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Bobcat | on the back panel | not available |
| and from edge of |
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| the connectors |
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| panel next to the |
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| power connector |
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Lion | on the back panel | on the left wall |
| of the lower sec- | of the Center |
| tion | Bay |
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Puma | on the back panel | on the left wall |
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Margay | on back of elec- | behind elec- |
| tronics door | tronics door |
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Bay Cat | on the back panel | not available |
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Bengal | on right above | on left behind |
| electronics | screen, above |
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| electronics |
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This is the display’s model name and
model number.
This is the 
serial number,
the most important number.
The serial number is some letters followed by numbers, such as LU0243012
Describe the problem
Try to describe the problem in the most precise language you can. Remember, the person you are talking to or writ- ing to can’t see what you see. Try to use helpful language.
Un-helpful language:
•It looks funny.
•The picture doesn’t look right.
•The image is bad.
•It isn’t working.
Helpful language:
•I see horizontal streaks coming from the right side of high contrast edges.
•I see a solid green background has vertical bands in it.
•Whenever I try to "_______", I get a message on the screen that says "_________".
•The lamp will not turn on. When I changed it with another lamp, it still did not turn on.
•There is a black line on the left side, and I can’t move the picture over there with the Position control.
•I see flashing red and amber lights on the screen. (Note the sequence of the colored lights. It’s impor- tant.)
