Troubleshooting Checklist (Continued)

Problem

Possible Cause

Possible Resolution

 

Result/Further Action

 

 

 

 

 

RS232 communica-

Wrong baud rate

Baud rates of the unit and the

 

Check the current baud rate

tion does not work

 

source computer must be the

 

of the Bay Cat X: MENU >

 

 

same.

 

ADVANCED OPTIONS >

 

 

 

 

SERIAL PORT SETTINGS >

 

 

 

 

BAUD RATE. It must be the

 

 

 

 

same as the baud rate of the

 

 

 

 

computer’s serial port.The

 

 

 

 

Bay Cat X’s default value is

 

 

 

 

19200, but it might have

 

 

 

 

been changed.

 

 

 

 

 

 

Wrong com port

Check the Com Port setting of

 

 

 

 

the computer. Usually #1 is cor-

 

 

 

 

rect

 

 

 

 

 

 

 

 

Incorrectly wired adapter

Check the adapter is wired

 

 

 

 

according to instructions in

 

 

 

 

“Connecting RS232 Communi-

 

 

 

 

cation” on page 16

 

 

 

 

 

 

 

Command is not properly

Use Serial Talk as the communications program. Download this

 

formed

from Clarity’s website:

 

 

 

Go to www.ClarityVisual.com

 

 

 

Click on LOGIN in upper right banner

 

 

 

Click on lower, blue LOGIN NOW button

 

 

User name: tech

 

 

 

Password: help

 

 

 

Find Bay Cat X tech support.

 

 

 

Open or download “Bay Cat X RS232 Programming Guide.”

 

 

Under Utility Software download Serial Talk, Using Serial Talk and

 

 

Clarity Commands Set.

 

 

 

 

 

 

Commands are not getting to

Contact Clarity Customer Service.

 

 

the electronics module

 

 

 

 

 

 

 

Bay Cat X doesn’t

IR response disabled via

Re-enable IR response using

 

 

respond to remote

RS232

RS232 commands

 

 

control

 

 

 

 

Remote batteries are dead or

Replace batteries

 

 

 

 

 

 

improperly installed

 

 

 

 

 

 

 

 

Remote was not aimed at the

The IR receiver is in the lower right corner (in landscape mode; in

 

IR receiver

portrait mode, it is in the lower left corner) of the screen bezel

 

 

behind a small hole

 

 

 

 

 

 

 

Something is blocking the IR

 

 

 

 

receiver

 

 

 

 

 

 

 

 

69

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Image 75
Clarity SN-4620-1080 manual Baud RATE. It must be