Troubleshooting Checklist (Continued)
Problem | Possible Cause | Possible Resolution |
| Result/Further Action |
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RS232 communica- | Wrong baud rate | Baud rates of the unit and the |
| Check the current baud rate |
tion does not work |
| source computer must be the |
| of the Bay Cat X: MENU > |
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| same. |
| ADVANCED OPTIONS > |
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| SERIAL PORT SETTINGS > |
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| BAUD RATE. It must be the |
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| same as the baud rate of the |
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| computer’s serial port.The |
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| Bay Cat X’s default value is |
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| 19200, but it might have |
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| been changed. |
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| Wrong com port | Check the Com Port setting of |
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| the computer. Usually #1 is cor- |
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| rect |
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| Incorrectly wired adapter | Check the adapter is wired |
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| according to instructions in |
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| “Connecting RS232 Communi- |
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| cation” on page 16 |
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| Command is not properly | Use Serial Talk as the communications program. Download this | ||
| formed | from Clarity’s website: |
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| Go to www.ClarityVisual.com |
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| Click on LOGIN in upper right banner |
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| Click on lower, blue LOGIN NOW button | ||
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| User name: tech |
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| Password: help |
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| Find Bay Cat X tech support. |
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| Open or download “Bay Cat X RS232 Programming Guide.” | ||
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| Under Utility Software download Serial Talk, Using Serial Talk and | ||
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| Clarity Commands Set. |
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| Commands are not getting to | Contact Clarity Customer Service. |
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| the electronics module |
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Bay Cat X doesn’t | IR response disabled via |
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respond to remote | RS232 | RS232 commands |
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control |
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Remote batteries are dead or | Replace batteries |
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| improperly installed |
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| Remote was not aimed at the | The IR receiver is in the lower right corner (in landscape mode; in | ||
| IR receiver | portrait mode, it is in the lower left corner) of the screen bezel | ||
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| behind a small hole |
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| Something is blocking the IR |
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| receiver |
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