Refreshment Center Operators’ GuideSureVend™

Section 5: SureVend™

The SureVend™ product detection system consists of several infrared light emitters and infrared light detectors that scan the product delivery area with a pattern of crisscrossed light beams. While the machine is idle, the SureVend™ system is constantly calibrating itself for optimum performance in all temperature, humidity, dust, and alignment conditions. The SureVend™ detection system is used by the cont roller to assure that the selected product is delivered.

When a customer makes a selection, the controller checks that the SureVend™ detection system is ready and tells it to begin scanning for the product. Different scanning patterns are used depending upon the size and shape of the product.

The vending machine controller then starts the delivery motor and constantly checks the SureVend™ system for detection of the delivered product.

If no product delivery is detected, the controller continues to run the delivery motor for up to three revolutions, pausing momentarily at the home position of each revolution of the motor.

If no product is detected after the third revolution, the selection is marked as empty and the customer's credit is optionally restored to make another selection or is automatically returned.

If product delivery is detected before the delivery motor has come to the home position for the first time, the delivery motor continues running to its home position.

If the delivery motor has already passed the first home position, the motor will stop immediately upon product detection to avoid the possibility of vending a second product.

NOTE:

A fatal malfunction in the SureVend™ detection system during the vend is treated the same as a product delivery. It is assumed that the malfunction is due to tampering or vandalism.

Anti-Jackpot provides protection against unforeseeable cheating of the SureVend™ system. If a certain number of SureVend™ empty conditions occur, SureVend™ will disable itself for a few minutes. A SureVend™ empty condition occurs when product delivery is not detected and the customer's money is restored or returned. Both the number of SureVend™ empty conditions required to disable SureVend™, and the number of minutes it remains disabled, are both configurable by the operator (see "Set SureVend Up the SureVend Anti-Jackpot Feature" on page 66).

Once Anti-Jackpot is triggered, the SureVend™ system will be turned off for a certain number of minutes so that money can no longer be refunded because of vend failure and thus discourage a thief from remaining. While SureVend™ is disabled, machine will either revert to home switch operation or go out of service, depending on other selected options (see "Set Up Basic SureVend™ Options" on page 66).

Once the Anti-jackpot time has elapsed, SureVend™ is re-enabled. The total number of SureVend™ empty selections, the number of anti-jackpot occurrences, and the date and time of the most recent occurrence are recorded.

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Crane Merchandising Systems 480 manual SureVend

480 specifications

Crane Merchandising Systems 480 is a versatile vending machine that has redefined the way consumers interact with automated retail. This cutting-edge machine brings a multitude of features, technologies, and characteristics that cater to modern consumer needs while promoting operational efficiency.

One of the primary features of the Crane 480 is its flexible product selection. It is designed to accommodate a wide variety of items, from snacks and beverages to healthier options. With adjustable shelving and configurable product slots, operators can easily tailor the machine’s offerings based on consumer preferences, seasonal trends, or specific location requirements. This adaptability makes it an ideal choice for various environments, including offices, schools, and public spaces.

The Crane 480 employs advanced technology for enhanced user experience. A notable feature is its user-friendly touchscreen interface, which allows customers to browse products seamlessly. The high-resolution display presents vibrant images and product information, making it easier for users to make informed choices. The intuitive interface also supports multiple languages, catering to diverse customer bases.

Another significant aspect is the machine's cashless payment technology. The Crane 480 is equipped to handle various payment methods, including contactless cards, mobile wallets, and even cryptocurrency. This flexibility not only accelerates the transaction process but also meets the growing demand for convenience in payment options.

Energy efficiency is a standout characteristic of the Crane 480. It utilizes LED lighting and energy-saving components, minimizing power consumption without compromising performance. This eco-friendly approach not only reduces operational costs for operators but also aligns with the increasing consumer demand for sustainable practices.

In addition to its operational features, the Crane 480 offers robust remote monitoring capabilities. Through integrated telemetry technology, operators can gain real-time insights into machine performance, inventory levels, and sales data. This information allows for better inventory management and timely restocking, ensuring that popular items are always available, ultimately enhancing customer satisfaction.

Durability is another hallmark of the Crane 480. Constructed with high-quality materials, the machine is designed to withstand the rigors of high-traffic environments while requiring minimal maintenance. Its sleek, modern design also ensures that it fits seamlessly into any location, enhancing the aesthetic appeal of the space.

In summary, Crane Merchandising Systems 480 stands out as a leader in the vending machine industry. Its blend of flexibility, advanced technology, energy efficiency, and durability makes it an excellent choice for both operators and consumers alike. The combination of these features ensures that it not only meets but exceeds the expectations of the vending market in today’s fast-paced world.