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Digicom 3910, 3911 operation manual Table of Contents

Models: 3910 3911

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Table of Contents

Preface

Objectives and Reader Assumptions	ix
How to Use this Manual	ix
Related Documents	x
Ordering Information	x

1. Introduction

Overview	1-1
Features	1-1
Multipoint Applications	1-2
Leased Backup Applications	1-2
COMSPHERE 391x Series Models	1-2
Government Requirements and Equipment Return	1-5
Technical Specifications	1-8

2. Modem Installation

Overview	2-1
391x Series Modem Package	2-1
Model 3910 Modem Installation	2-2
DTE Connection	2-4
Model 3910 4-Wire/2-Wire Leased-Line Connection	2-4
Dial Network Connection	2-4
Model 3910 Dial Backup Connection	2-4
Model 3910 Leased Backup Connection	2-4
Network Management System Connection	2-5
Power Supply Connection	2-5
Modem Power-Up	2-5
Selecting Factory Configuration Options	2-6
Removing and Replacing Model 3910 Modems	2-9
Model 3911 Modem Installation	2-9
Removing and Replacing Model 3911 Modems	2-12

3910-A2-GN32-40

September 1998

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Digicom 3910, 3911 operation manual Table of Contents

Contents

Document No -A2-GN32-41 Trademarks Warranty, Sales, and Service InformationImportant Safety Instructions 3910-A2-GN32-40 Table of Contents Status Branch Remote Branch Glossary Index List of Figures This page intentionally left blank List of Tables Viii Objectives and Reader Assumptions How to Use this ManualPreface Related Documents Overview FeaturesIntroduction Comsphere 391x Series Models Leased Backup ApplicationsMultipoint Applications Model Standalone Model 3910 4-Wire/2-Wire ModemCarrier-Mounted Model 3911 4-Wire/2-Wire Modem United States Government Requirements and Equipment ReturnComsphere 3900 Series Modems Canada Technical Specifications for 391x Series Modems Description Technical SpecificationsModel Certification Number See label on modem Leased-Line ModulationsSpecifications Description Technical Specifications for 391x Series ModemsPin D-subminiature connector EIA-232-D/ITU-T 100 to 250 Vac, 50 to 60 HzMNP ITU-TITU-T V.42bis MNP Class391x Series Modem Package Modem InstallationCustomer-Supplied Equipment Model 3910 Modem InstallationModel 3910 Rear Panel and Power Supply Connecting Cables to the Model 3910 ModemsModel 3910 Dial Backup Connection Model 3910 4-Wire/2-Wire Leased-Line ConnectionModel 3910 Leased Backup Connection DTE ConnectionModem Power-Up Power Supply ConnectionPower On Selftst Passed Network Management System ConnectionUsing the Diagnostic Control Panel DCP Selecting Factory Configuration OptionsType AT Using AT CommandsType AT&Fy&Wn Removing and Replacing Model 3910 Modems Model 3911 Modem InstallationInstalling a Model 3911 Modem Circuit Pack Lock Removing and Replacing Model 3911 Modems DCP Operation Diagnostic Control PanelsModel 3910 DCP Model 3910 Diagnostic Control PanelOptional SDCP, Model 3911 Faceplate, and Optional SDU Status IndicatorsLabel Color Indicates Pwr Model 3910 and Model 3911 DCP LEDsAlrm DiagDiagnostic Control Panel Operation LCD Display Key KeypadTop-Level Menu Status and Operational Messages Menu StructureDial Backup or Call SetupLeased Backup Top-Level Menu StatusStatus Message Indicates Call Failure Reset AT CommandStatus Message Indicates Call Disconnect FirmwareDial Access Security Indicates Message Dial Access Security MessagesCommon Operational Messages Common Indicates Operational MessageLeased19.2 abbb cdd ee ffff Quick Configuration DisplayLeased19.2 Status Configure Comsphere 3900 Series Modems DTE Status BranchDevice HS Major Minor Device Health and Status DeviceHSStatus DeviceHS VF Type Message Indicates Major Health and Status MessagesMinor StatusThresh Type Message Indicates DialSecurity PortRcvLevel SigQualSig/Noise NrEchLvlIdentity LSD DTR DSR Tst BackupStatus Identity DTE StatusBackup Line=Pri 4w APL BackupStatusBackup Bkup2wAPL=Good StatusBackup Status Screens Record OptionsOptions OptionsStatus 29V.33Record Number Modem O.K Record Status Display ClearThis page intentionally left blank DCP Configuration DCP Configuration Process AT Command Configuration Process Choose Function Configure BranchLdEditAreafrm Factory Editing and Saving a Configuration OptionLdEditAreafrm ActivOperating Choose Mode Answer Originate Ld Fact Preset SyncLeasedChoose Function EditSave Edit StrapGroup DTEInterfaceRemAccssPasswrd Nxt StrapsWhenDisc Nxt NoChangeSav EditArea to ActiveSaved SummaryChoose Function Edit Save DTE Interface Configuration TablesDTE Interface Configuration Options Asyn Parity Bit None Nxt None Even Odd Mark Space DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options TX Clock Source Internal Nxt Internal External RXCLoop Fallback2 Not available for TMp tributaries Primary data can only be extended one link Extend Main Ch. Disable Nxt Disable EnableDTE Dialer DTE Dialer Configuration Options AT Escape Char 043 Asci Nxt 043 Asci CarriageRtn Char 013 Asci Nxt 013 Asci AT Commands and S-Registers AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR Line Dialer Line Dialer Configuration OptionsBlind Dial Pause 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec Line Dialer Configuration Options Line Dialer Configuration Options Line Dialer Configuration Options Dial Line Dial Line Configuration OptionsV32bis Automode Enable Nxt Enable Disable System V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz Leased Line Leased Line Configuration OptionsLeased Line Configuration Options V32bis Autorate Enable Nxt Enable Disable Leased Line Configuration Options V27bis Train Short Nxt Short Long 42/MNP/Buffer 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch XON/XOFF Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFFXON/XOFF Psthru Disable Nxt Disable Enable Break Buffr Ctl KeepData Nxt KeepData DiscardData BuffrDiscDelay 10sec Nxt 10sec Disable 60sec Test Test Configuration OptionsTest Configuration Options Misc Miscellaneous Configuration OptionsMiscellaneous Configuration Options Miscellaneous Configuration Options Security Diag Connection ModemDC Nxt ModemDC Nmscc DisableThis page intentionally left blank Poll List Branch Poll List Display Clear DisplayLeased19.2 PList Control Clear Clear function does not appear in Remote modeChange Change function does not appear in RemotePoll Listyyyyyy Ent Poll ListChang Active DeleteAcquire Acquire function does not appear in Remote modeAdd Poll ListAcquir Num Acquired yyy Poll ListAcquir Abort xxx yyyControl Branch Speaker Control Speaker ResetLeased19.2 Control Test Speaker Control Off Low MedData Stream function is not available in Async mode ResetData Stream Port1 Disable Data StreamEialed Command Complete Data Stream Port1 EnableEIA LEDs Control EIALEDsControl MakeBusy Make Busy Command CompleteMake Busy/Remove Make Busy Control RemoveMakeBusy Service Line/Disconnect Service LineControl ServiceLine Selecting Clone Remote Download SoftwareControl DownloadCode DwnLoadSoftware CloneRemoteClone Remote in Broadcast Configurations Clone Remote in Point-to-Point ConfigurationsCloning DC Broadcast Remote Choose DLL Type SCCloneViewing DC Broadcast Clone Results Clone Remote in Multipoint ConfigurationsChoose DLL Type DCCloneResults DC Clone Results Nxt xxx PassCloning a Single TMp Remote Choose Password Ent yyyyyyyyChoose DLL Type Single Multiple Choose Address EntViewing Multiple TMp Clone Results Cloning a Multiple TMp RemoteChoose DLL Type MPtCloneResults MPtCloneResults Nxt xxx PassNo Response Implementing a Clone Remote OperationIncompat Modulat Access Disabled VF Thresholds UpdatePassword Invalid No CircuitRSL High dBm Nxt VF Thresholds Edit Save ResetSave VF Thresh Thd Out of Range If you want to modify additional VF thresholds, select NxtValid Ranges for VF Thresholds Default Values Test Branch Test Abort Self TestAbort Command CompleteAbort Self TestLocal Loop Started Loc Analog LoopTest LocAnalogLoop Test RemDigitalLoop Rem Digital LoopTestRemote Loop Started Loc Digital LoopTestDigitl Loop Started PatternTest LocDigitalLoop TestPattern BlksErrd=xxxxxxx Test PatternTest Branch This page intentionally left blank Leased19.2 TestSubHS Sub-Network Health Status BranchPress the key until SubHS appears. Select SubHS Call Setup function is not available in TMp Control mode Call Setup Branch10Call Setup Dial Disconnect Leased19.2 CallSetupDial DialDirectory NxtDialDirectory01 Off Hook Disconnect Command CompleteDisconnect Answer Call Setup AnswerAnswer Command Complete Dial Standby/Return to Dial Call Setup Dial StandbyCall Setup ReturntoDial Change Directory Dial Standby Command CompleteCall Setup ChangeDirectory 019W5556789z Nxt 01 551234 z Nxt02 z Nxt Valid Dial Command Modifiers Number Status Nxt 01Allowed Call Setup DirectoryStatusDirectory Status Does Not Appear in North America 10-10 Model 3911 modems Talk/Data function is not available in TMp Control modeTalk/Data Branch11 Idle19.2 Tlk/Data Online19.2 CallSetupTalk/Data Branch 11-4 Dial Access Security12 Answer Access Security Originate Access SecurityDTE-Side Passwords Leased19.2 Security Remote Security BranchAdmin Password? Ent Set Access CtrlSet Access Ctrl EditPassWdTable Security SetAcessCtrlSelect Index Ent EditPasswdTableEdit Password Table Group Options 12-8 Set Answer Security Group Options Set Access Ctrl SetAnswerSecSet Originate Security Group Options Set Access Ctrl SetOrigSecSet Admin PsWd Ent Set Access Ctrl SetAdminPsWdSecurity ResetSecurity Reset SecurityReset Security AbortSecReset Reset Security EraseAllPasswdEntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 sec Security Configuration OptionsSecurity Configuration Options 12-14 12-15 Answer Access Password VF-Side and DTE-Side Entry Techniques Security Password Entry TechniquesOriginate Access Password Assigned to column is not stored in the modem Database Table Examples12-19 12-20 Dial Access Security 12-22 Remote Branch13 To access the Remote branch, make the following selections Select Channel Secondary Prim Data blckd Trellis Multipoint tributary modemsOnline14.4 Control ExitRem Frnt Panl Acces GrantDeny Diagnostic Control Panel Access13-6 Operating Modes AT Command Set and S-Registers14Switching Between Data Mode and Online Command Mode Command Guidelines Numbers Word Description Result CodesResult Codes AT Command Format AT Command ListDelayed number Result Codes Numbers Word DescriptionATD9W5551234 391x Series AT Commands DescriptionCommand 14-6 Sn=r Detect Dial ToneBusy Tone Only displays OK, CONNECT, RING, no Carrier14-9 14-10 Bert \C0 \A3\N5 \D0\G0 Disable V42/MNP/Buffer 42bis Compression Configure\Edit\Register List \X0391x Series S-Registers Description Register Format14-16 14-17 14-18 14-19 14-20 = Ascii = Ebcdic 14-22 14-23 14-24 14-25 14-26 14-27 14-28 Menu Tree a DTE Eialeds This page intentionally left blank Symptom Action Troubleshooting BTable B-1 Modem HealthTable B-2 Dial Backup OperationLeased-Line Operation Table B-3Modem DTE Connection Table B-4If the DTE does not provide DTR to the modem, verify that Modem VF ConnectionVerify that the DTE is providing DTR to the modem Branch Table B-6 Pin Assignments C Table C-1 EIA-232-D Pin Assignments Name Signal Circuit Function SourceEIA-232-D Pin Assignments Table C-2 VF Connector Pin Assignments Type of Telco Jack VF Connector Pin AssignmentsLeased Dial RJ11 PinAuxiliary Cables Not Supplied Figure C-2. Wiring Diagram Y Cable for External TelephonePosition Plug PIN no Figure C-4. Wiring Diagram 25-Pin Crossover Cable Call Request with Number Provided CRN ITU-T V.25bis Dialing Commands D and ResponsesCall Request Commands Call Response Call Connecting CNXCall Request with Stored Memory Address Provided CRS Call Failure Indication CFIDelayed Call Indicator Call Answer CommandsIncoming Call INC Disregard Incoming Call DICProgram Normal PRN Request List of Delayed Numbers RLDRequest List of Forbidden Numbers RLF Request List of Stored Numbers RLNCommand Response List Delayed Numbers Response LSDList Forbidden Numbers Response LSF List Stored Numbers Response LSNProgram Command Call Answer CommandsInvalid INV List RequestCommand Response Call Connecting IndicationValid Command Call Failure IndicationThis page intentionally left blank Character Ascii Character Table ETable E-1 Ascii Characters Hexadecimal Decimal Control Key 026 025027 028Ascii Character Table Table E-1 Ascii Characters Hexadecimal Decimal Control Key Default Configuration Options F DTE Interface Table F-1 Factory Default Configuration OptionsDTE Dialer Line Dialer Leased Line Default Straps When Disconnected Entry Wait Time VF Prompt Type Sample Configurations G Cables Configuration OptionsPoint-to-Point Multipoint Figure G-2. Sample Configuration MultipointAuto Dial Back Set to Enable Point-to-Point with Automatic Dial BackupPoint-to-Point with Network Management Carrier with Network Management Extended Multipoint Figure G-6. Sample Configuration Extended MultipointRate at 19.2K Set ports 1, 2, 3, and 4 to Extended Diagnostics 871A Adapter3910 E,G Equipment List H Equipment Feature Part NumberThis page intentionally left blank Glossary Configuration area Command modeConfiguration option ConnectorData mode Mode Control ChannelDiagnostic Channel Dial backupIndicator Error controlDownload Downstream deviceKbps InterfaceKeypad Leased linePhase jitter Originate modePower-up self-test Quick ConfigurationRJ11 Return to DialRJ21 Secondary channel25bis 22bis27bis 32bisIndex DTE MNP RTS VF Thresholds Update Comsphere 3900 Series Modems Index-6