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Digicom 3910, 3911 operation manual Document No -A2-GN32-41

Models: 3910 3911

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COMSPHERE 3900 SERIES MODEMS MODELS 3910 AND 3911 POINT-TO-POINT/MULTIPOINT

INSTALLATION AND OPERATION MANUAL

Document No. 3910-A2-GN32-41

February 2002

Rurstraße 4

D-41564 Kaarst 1

Telefon (02131) 6 69 08-0

Telefax (02131) 66 71 48

Internet: www.digicomm.de

e-mail: info@digicomm.de

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Digicom 3910, 3911 operation manual Document No -A2-GN32-41

Contents

Document No -A2-GN32-41 Trademarks Warranty, Sales, and Service InformationImportant Safety Instructions 3910-A2-GN32-40 Table of Contents Status Branch Remote Branch Glossary Index List of Figures This page intentionally left blank List of Tables Viii Preface How to Use this ManualObjectives and Reader Assumptions Related Documents Introduction FeaturesOverview Multipoint Applications Leased Backup ApplicationsComsphere 391x Series Models Model Standalone Model 3910 4-Wire/2-Wire ModemCarrier-Mounted Model 3911 4-Wire/2-Wire Modem United States Government Requirements and Equipment ReturnComsphere 3900 Series Modems Canada Technical Specifications for 391x Series Modems Description Technical SpecificationsModel Certification Number See label on modem Leased-Line ModulationsSpecifications Description Technical Specifications for 391x Series ModemsPin D-subminiature connector EIA-232-D/ITU-T 100 to 250 Vac, 50 to 60 HzMNP ITU-TITU-T V.42bis MNP Class391x Series Modem Package Modem InstallationCustomer-Supplied Equipment Model 3910 Modem InstallationModel 3910 Rear Panel and Power Supply Connecting Cables to the Model 3910 ModemsModel 3910 Dial Backup Connection Model 3910 4-Wire/2-Wire Leased-Line ConnectionModel 3910 Leased Backup Connection DTE ConnectionModem Power-Up Power Supply ConnectionPower On Selftst Passed Network Management System ConnectionUsing the Diagnostic Control Panel DCP Selecting Factory Configuration OptionsType AT Using AT CommandsType AT&Fy&Wn Removing and Replacing Model 3910 Modems Model 3911 Modem InstallationInstalling a Model 3911 Modem Circuit Pack Lock Removing and Replacing Model 3911 Modems DCP Operation Diagnostic Control PanelsModel 3910 DCP Model 3910 Diagnostic Control PanelOptional SDCP, Model 3911 Faceplate, and Optional SDU Status IndicatorsLabel Color Indicates Pwr Model 3910 and Model 3911 DCP LEDsAlrm DiagDiagnostic Control Panel Operation LCD Display Key KeypadTop-Level Menu Status and Operational Messages Menu StructureDial Backup or Call SetupLeased Backup Top-Level Menu StatusStatus Message Indicates Call Failure Reset AT CommandStatus Message Indicates Call Disconnect FirmwareDial Access Security Indicates Message Dial Access Security MessagesCommon Operational Messages Common Indicates Operational MessageLeased19.2 Status Configure Quick Configuration DisplayLeased19.2 abbb cdd ee ffff Comsphere 3900 Series Modems DTE Status BranchStatus DeviceHS VF Device Health and Status DeviceHSDevice HS Major Minor Type Message Indicates Major Health and Status MessagesMinor StatusThresh Type Message Indicates DialSecurity PortRcvLevel SigQualSig/Noise NrEchLvlIdentity Status Identity DTE BackupLSD DTR DSR Tst StatusBackup Line=Pri 4w APL BackupStatusBackup Bkup2wAPL=Good StatusBackup Status Screens Record OptionsOptions OptionsStatus 29V.33Record Number Modem O.K Record Status Display ClearThis page intentionally left blank DCP Configuration DCP Configuration Process AT Command Configuration Process Choose Function Configure BranchLdEditAreafrm ActivOperating Editing and Saving a Configuration OptionLdEditAreafrm Factory Choose Mode Answer Originate Ld Fact Preset SyncLeasedChoose Function EditSave Edit StrapGroup DTEInterfaceRemAccssPasswrd Nxt StrapsWhenDisc Nxt NoChangeChoose Function Edit Save SummarySav EditArea to ActiveSaved DTE Interface Configuration TablesDTE Interface Configuration Options Asyn Parity Bit None Nxt None Even Odd Mark Space DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options TX Clock Source Internal Nxt Internal External RXCLoop Fallback2 Not available for TMp tributaries DTE Dialer Extend Main Ch. Disable Nxt Disable EnablePrimary data can only be extended one link DTE Dialer Configuration Options AT Escape Char 043 Asci Nxt 043 Asci CarriageRtn Char 013 Asci Nxt 013 Asci AT Commands and S-Registers AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR Line Dialer Line Dialer Configuration OptionsBlind Dial Pause 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec Line Dialer Configuration Options Line Dialer Configuration Options Line Dialer Configuration Options Dial Line Dial Line Configuration OptionsV32bis Automode Enable Nxt Enable Disable System V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz Leased Line Leased Line Configuration OptionsLeased Line Configuration Options V32bis Autorate Enable Nxt Enable Disable Leased Line Configuration Options V27bis Train Short Nxt Short Long 42/MNP/Buffer 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch XON/XOFF Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFFXON/XOFF Psthru Disable Nxt Disable Enable Break Buffr Ctl KeepData Nxt KeepData DiscardData BuffrDiscDelay 10sec Nxt 10sec Disable 60sec Test Test Configuration OptionsTest Configuration Options Misc Miscellaneous Configuration OptionsMiscellaneous Configuration Options Miscellaneous Configuration Options Security Diag Connection ModemDC Nxt ModemDC Nmscc DisableThis page intentionally left blank Poll List Branch Leased19.2 PList Control DisplayPoll List Display Clear Clear Clear function does not appear in Remote modeChange Change function does not appear in RemotePoll Listyyyyyy Ent Poll ListChang Active DeleteAdd Acquire function does not appear in Remote modeAcquire Poll ListAcquir Num Acquired yyy Poll ListAcquir Abort xxx yyyControl Branch Speaker Control Speaker ResetLeased19.2 Control Test Speaker Control Off Low MedData Stream function is not available in Async mode ResetData Stream Port1 Disable Data StreamEialed Command Complete Data Stream Port1 EnableEIA LEDs Control EIALEDsMake Busy/Remove Make Busy Make Busy Command CompleteControl MakeBusy Control ServiceLine Service Line/Disconnect Service LineControl RemoveMakeBusy Selecting Clone Remote Download SoftwareControl DownloadCode DwnLoadSoftware CloneRemoteClone Remote in Broadcast Configurations Clone Remote in Point-to-Point ConfigurationsCloning DC Broadcast Remote Choose DLL Type SCCloneViewing DC Broadcast Clone Results Clone Remote in Multipoint ConfigurationsChoose DLL Type DCCloneResults DC Clone Results Nxt xxx PassCloning a Single TMp Remote Choose Password Ent yyyyyyyyChoose DLL Type Single Multiple Choose Address EntViewing Multiple TMp Clone Results Cloning a Multiple TMp RemoteChoose DLL Type MPtCloneResults MPtCloneResults Nxt xxx PassIncompat Modulat Implementing a Clone Remote OperationNo Response Access Disabled VF Thresholds UpdatePassword Invalid No CircuitRSL High dBm Nxt VF Thresholds Edit Save ResetSave VF Thresh Thd Out of Range If you want to modify additional VF thresholds, select NxtValid Ranges for VF Thresholds Default Values Test Branch Abort TestAbort Command CompleteTest Abort Self Self Test LocAnalogLoop Loc Analog LoopTestLocal Loop Started Test RemDigitalLoop Rem Digital LoopTestRemote Loop Started Loc Digital LoopTest LocDigitalLoop PatternTestDigitl Loop Started TestPattern BlksErrd=xxxxxxx Test PatternTest Branch This page intentionally left blank Leased19.2 TestSubHS Sub-Network Health Status BranchPress the key until SubHS appears. Select SubHS Call Setup function is not available in TMp Control mode Call Setup Branch10Call Setup Dial Disconnect Leased19.2 CallSetupDial DialDirectory NxtDisconnect Disconnect Command CompleteDialDirectory01 Off Hook Answer Command Complete Call Setup AnswerAnswer Call Setup ReturntoDial Call Setup Dial StandbyDial Standby/Return to Dial Call Setup ChangeDirectory Dial Standby Command CompleteChange Directory 02 z Nxt 01 551234 z Nxt019W5556789z Nxt Valid Dial Command Modifiers Directory Status Does Not Appear in North America Call Setup DirectoryStatusNumber Status Nxt 01Allowed 10-10 Talk/Data Branch11 Talk/Data function is not available in TMp Control modeModel 3911 modems Idle19.2 Tlk/Data Online19.2 CallSetupTalk/Data Branch 11-4 Dial Access Security12 Answer Access Security Originate Access SecurityDTE-Side Passwords Leased19.2 Security Remote Security BranchAdmin Password? Ent Set Access CtrlSet Access Ctrl EditPassWdTable Security SetAcessCtrlSelect Index Ent EditPasswdTableEdit Password Table Group Options 12-8 Set Answer Security Group Options Set Access Ctrl SetAnswerSecSet Originate Security Group Options Set Access Ctrl SetOrigSecSet Admin PsWd Ent Set Access Ctrl SetAdminPsWdSecurity ResetSecurity Reset SecurityReset Security AbortSecReset Reset Security EraseAllPasswdSecurity Configuration Options Security Configuration OptionsEntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 sec 12-14 12-15 Answer Access Password VF-Side and DTE-Side Entry Techniques Security Password Entry TechniquesOriginate Access Password Assigned to column is not stored in the modem Database Table Examples12-19 12-20 Dial Access Security 12-22 Remote Branch13 To access the Remote branch, make the following selections Select Channel Secondary Prim Data blckd Trellis Multipoint tributary modemsOnline14.4 Control ExitRem Frnt Panl Acces GrantDeny Diagnostic Control Panel Access13-6 Switching Between Data Mode and Online Command Mode AT Command Set and S-Registers14Operating Modes Command Guidelines Result Codes Result CodesNumbers Word Description AT Command Format AT Command ListDelayed number Result Codes Numbers Word DescriptionCommand 391x Series AT Commands DescriptionATD9W5551234 14-6 Sn=r Detect Dial ToneBusy Tone Only displays OK, CONNECT, RING, no Carrier14-9 14-10 Bert \C0 \A3\G0 \D0\N5 Disable V42/MNP/Buffer 42bis Compression Configure\Edit\Register List \X0391x Series S-Registers Description Register Format14-16 14-17 14-18 14-19 14-20 = Ascii = Ebcdic 14-22 14-23 14-24 14-25 14-26 14-27 14-28 Menu Tree a DTE Eialeds This page intentionally left blank Symptom Action Troubleshooting BTable B-1 Modem HealthTable B-2 Dial Backup OperationLeased-Line Operation Table B-3Modem DTE Connection Table B-4Verify that the DTE is providing DTR to the modem Modem VF ConnectionIf the DTE does not provide DTR to the modem, verify that Branch Table B-6 Pin Assignments C EIA-232-D Pin Assignments Signal Circuit Function SourceTable C-1 EIA-232-D Pin Assignments Name Table C-2 VF Connector Pin Assignments Type of Telco Jack VF Connector Pin AssignmentsLeased Dial RJ11 PinAuxiliary Cables Not Supplied Figure C-2. Wiring Diagram Y Cable for External TelephonePosition Plug PIN no Figure C-4. Wiring Diagram 25-Pin Crossover Cable Call Request Commands ITU-T V.25bis Dialing Commands D and ResponsesCall Request with Number Provided CRN Call Response Call Connecting CNXCall Request with Stored Memory Address Provided CRS Call Failure Indication CFIDelayed Call Indicator Call Answer CommandsIncoming Call INC Disregard Incoming Call DICProgram Normal PRN Request List of Delayed Numbers RLDRequest List of Forbidden Numbers RLF Request List of Stored Numbers RLNCommand Response List Delayed Numbers Response LSDList Forbidden Numbers Response LSF List Stored Numbers Response LSNProgram Command Call Answer CommandsInvalid INV List RequestCommand Response Call Connecting IndicationValid Command Call Failure IndicationThis page intentionally left blank Table E-1 Ascii Characters Hexadecimal Decimal Control Key Ascii Character Table ECharacter 026 025027 028Ascii Character Table Table E-1 Ascii Characters Hexadecimal Decimal Control Key Default Configuration Options F DTE Interface Table F-1 Factory Default Configuration OptionsDTE Dialer Line Dialer Leased Line Default Straps When Disconnected Entry Wait Time VF Prompt Type Sample Configurations G Point-to-Point Configuration OptionsCables Multipoint Figure G-2. Sample Configuration MultipointAuto Dial Back Set to Enable Point-to-Point with Automatic Dial BackupPoint-to-Point with Network Management Carrier with Network Management Extended Multipoint Figure G-6. Sample Configuration Extended MultipointRate at 19.2K Set ports 1, 2, 3, and 4 to Extended Diagnostics 3910 E,G Adapter871A Equipment List H Equipment Feature Part NumberThis page intentionally left blank Glossary Configuration area Command modeConfiguration option ConnectorData mode Mode Control ChannelDiagnostic Channel Dial backupIndicator Error controlDownload Downstream deviceKbps InterfaceKeypad Leased linePhase jitter Originate modePower-up self-test Quick ConfigurationRJ11 Return to DialRJ21 Secondary channel25bis 22bis27bis 32bisIndex DTE MNP RTS VF Thresholds Update Comsphere 3900 Series Modems Index-6