Download Software, Selecting Clone Remote | Digicom 3910, 3911

Control Branch

Download Software

The Download Software function sets parameters within the modem when transferring firmware to one or more modems or when receiving firmware upgrades from a locally attached PC-based controller. The latter is only performed by customer service personnel.

There are two selections under Download Software: Clone Remote and To Local via DTE. Clone Remote is used to transfer an exact copy of the firmware currently stored in a 391x Series modem to either one or more remote 391x Series modems or one or more DC-attached 391x Series modems. Remote modems must be connected to the local modem via a leased-line network or an established dial-line network. If these prerequisites do not exist, Clone Remote will not appear on the LCD.

The second selection appearing on the LCD is To Local via DTE. This function permits firmware upgrades to be transferred to a 391x Series modem. This type of download requires a locally attached PC controller to be connected to the modem’s DTE port as well as special download software. Any downloads using this selection are intended to be performed by customer service personnel only.

Selecting Clone Remote

NOTE

Clone Remote operations are not supported unless both local and remote modems are 391x Series modems. (The 3800 or 392x Series modems cannot be used in cloning operations with 391x Series modems.)

To access DwnLoadSoftware from the Control branch, make the following selections:

Control:

Download_Code

F1 F2 F3

Press the key until Download_Code appears. Press any function key to select

Download_Code. The DwnLoadSoftware screen appears.

DwnLoadSoftware >

Clone_Remote

F1 F2 F3

Press any function key to select Clone_Remote.

The next screen to appear is determined by the modem’s configuration. Refer to the appropriate section (Point-to-Point, Broadcast, or Multipoint).

3910-A2-GN32-40

September 1998

7-7

Image 127

Digicom 3910, 3911 Download Software, Selecting Clone Remote, Control DownloadCode, DwnLoadSoftware CloneRemote

Contents

Document No -A2-GN32-41 Trademarks Warranty, Sales, and Service Information Important Safety Instructions 3910-A2-GN32-40 Table of Contents Status Branch Remote Branch Glossary Index List of Figures This page intentionally left blank List of Tables Viii Preface How to Use this ManualObjectives and Reader Assumptions Related Documents Introduction FeaturesOverview Multipoint Applications Leased Backup ApplicationsComsphere 391x Series Models Model Standalone Model 3910 4-Wire/2-Wire Modem Carrier-Mounted Model 3911 4-Wire/2-Wire Modem United States Government Requirements and Equipment Return Comsphere 3900 Series Modems Canada Leased-Line Modulations Technical SpecificationsTechnical Specifications for 391x Series Modems Description Model Certification Number See label on modem 100 to 250 Vac, 50 to 60 Hz Technical Specifications for 391x Series ModemsSpecifications Description Pin D-subminiature connector EIA-232-D/ITU-T MNP Class ITU-TMNP ITU-T V.42bis 391x Series Modem Package Modem Installation Customer-Supplied Equipment Model 3910 Modem Installation Model 3910 Rear Panel and Power Supply Connecting Cables to the Model 3910 Modems DTE Connection Model 3910 4-Wire/2-Wire Leased-Line ConnectionModel 3910 Dial Backup Connection Model 3910 Leased Backup Connection Network Management System Connection Power Supply ConnectionModem Power-Up Power On Selftst Passed Using the Diagnostic Control Panel DCP Selecting Factory Configuration Options Type AT Using AT Commands Type AT&Fy&Wn Removing and Replacing Model 3910 Modems Model 3911 Modem Installation Installing a Model 3911 Modem Circuit Pack Lock Removing and Replacing Model 3911 Modems DCP Operation Diagnostic Control Panels Model 3910 DCP Model 3910 Diagnostic Control Panel Optional SDCP, Model 3911 Faceplate, and Optional SDU Status Indicators Diag Model 3910 and Model 3911 DCP LEDsLabel Color Indicates Pwr Alrm Diagnostic Control Panel Operation LCD Display Key Keypad Top-Level Menu Status and Operational Messages Menu Structure Top-Level Menu Status Call SetupDial Backup or Leased Backup Status Message Indicates Call Failure Firmware AT CommandReset Status Message Indicates Call Disconnect Common Indicates Operational Message Dial Access Security MessagesDial Access Security Indicates Message Common Operational Messages Leased19.2 Status Configure Quick Configuration DisplayLeased19.2 abbb cdd ee ffff Comsphere 3900 Series Modems DTE Status Branch Status DeviceHS VF Device Health and Status DeviceHSDevice HS Major Minor Status Health and Status MessagesType Message Indicates Major Minor Port Type Message Indicates DialThresh Security NrEchLvl SigQualRcvLevel Sig/Noise Identity Status Identity DTE BackupLSD DTR DSR Tst Status BackupStatusBackup Line=Pri 4w APL StatusBackup Bkup2wAPL=Good Backup Status Screens OptionsStatus 29V.33 OptionsRecord Options Record Number Modem O.K Record Status Display Clear This page intentionally left blank DCP Configuration DCP Configuration Process AT Command Configuration Process Choose Function Configure Branch LdEditAreafrm ActivOperating Editing and Saving a Configuration OptionLdEditAreafrm Factory Edit StrapGroup DTEInterface Ld Fact Preset SyncLeasedChoose Mode Answer Originate Choose Function EditSave RemAccssPasswrd Nxt StrapsWhenDisc Nxt NoChange Choose Function Edit Save SummarySav EditArea to ActiveSaved DTE Interface Configuration Tables DTE Interface Configuration Options Asyn Parity Bit None Nxt None Even Odd Mark Space DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options TX Clock Source Internal Nxt Internal External RXCLoop Fallback2 Not available for TMp tributaries DTE Dialer Extend Main Ch. Disable Nxt Disable EnablePrimary data can only be extended one link DTE Dialer Configuration Options AT Escape Char 043 Asci Nxt 043 Asci CarriageRtn Char 013 Asci Nxt 013 Asci AT Commands and S-Registers AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR Line Dialer Line Dialer Configuration Options Blind Dial Pause 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec Line Dialer Configuration Options Line Dialer Configuration Options Line Dialer Configuration Options Dial Line Dial Line Configuration Options V32bis Automode Enable Nxt Enable Disable System V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz Leased Line Leased Line Configuration Options Leased Line Configuration Options V32bis Autorate Enable Nxt Enable Disable Leased Line Configuration Options V27bis Train Short Nxt Short Long 42/MNP/Buffer 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch XON/XOFF Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF XON/XOFF Psthru Disable Nxt Disable Enable Break Buffr Ctl KeepData Nxt KeepData DiscardData BuffrDiscDelay 10sec Nxt 10sec Disable 60sec Test Test Configuration Options Test Configuration Options Misc Miscellaneous Configuration Options Miscellaneous Configuration Options Miscellaneous Configuration Options Security Diag Connection ModemDC Nxt ModemDC Nmscc Disable This page intentionally left blank Poll List Branch Leased19.2 PList Control DisplayPoll List Display Clear Change function does not appear in Remote Clear function does not appear in Remote modeClear Change Poll Listyyyyyy Ent Poll ListChang Active Delete Add Acquire function does not appear in Remote modeAcquire Poll ListAcquir Num Acquired yyy Poll ListAcquir Abort xxx yyy Control Branch Speaker Control Off Low Med Control Speaker ResetSpeaker Leased19.2 Control Test Data Stream ResetData Stream function is not available in Async mode Data Stream Port1 Disable Control EIALEDs Data Stream Port1 EnableEialed Command Complete EIA LEDs Make Busy/Remove Make Busy Make Busy Command CompleteControl MakeBusy Control ServiceLine Service Line/Disconnect Service LineControl RemoveMakeBusy DwnLoadSoftware CloneRemote Download SoftwareSelecting Clone Remote Control DownloadCode Choose DLL Type SCClone Clone Remote in Point-to-Point ConfigurationsClone Remote in Broadcast Configurations Cloning DC Broadcast Remote DC Clone Results Nxt xxx Pass Clone Remote in Multipoint ConfigurationsViewing DC Broadcast Clone Results Choose DLL Type DCCloneResults Choose Address Ent Choose Password Ent yyyyyyyyCloning a Single TMp Remote Choose DLL Type Single Multiple MPtCloneResults Nxt xxx Pass Cloning a Multiple TMp RemoteViewing Multiple TMp Clone Results Choose DLL Type MPtCloneResults Incompat Modulat Implementing a Clone Remote OperationNo Response No Circuit VF Thresholds UpdateAccess Disabled Password Invalid RSL High dBm Nxt VF Thresholds Edit Save Reset Save VF Thresh Thd Out of Range If you want to modify additional VF thresholds, select Nxt Valid Ranges for VF Thresholds Default Values Test Branch Abort TestAbort Command CompleteTest Abort Self Self Test LocAnalogLoop Loc Analog LoopTestLocal Loop Started Test RemDigitalLoop Rem Digital Loop TestRemote Loop Started Loc Digital Loop Test LocDigitalLoop PatternTestDigitl Loop Started TestPattern BlksErrd=xxxxxxx Test Pattern Test Branch This page intentionally left blank Leased19.2 TestSubHS Sub-Network Health Status Branch Press the key until SubHS appears. Select SubHS Call Setup function is not available in TMp Control mode Call Setup Branch10 DialDirectory Nxt Leased19.2 CallSetupCall Setup Dial Disconnect Dial Disconnect Disconnect Command CompleteDialDirectory01 Off Hook Answer Command Complete Call Setup AnswerAnswer Call Setup ReturntoDial Call Setup Dial StandbyDial Standby/Return to Dial Call Setup ChangeDirectory Dial Standby Command CompleteChange Directory 02 z Nxt 01 551234 z Nxt019W5556789z Nxt Valid Dial Command Modifiers Directory Status Does Not Appear in North America Call Setup DirectoryStatusNumber Status Nxt 01Allowed 10-10 Talk/Data Branch11 Talk/Data function is not available in TMp Control modeModel 3911 modems Idle19.2 Tlk/Data Online19.2 CallSetup Talk/Data Branch 11-4 Dial Access Security12 Answer Access Security Originate Access Security DTE-Side Passwords Leased19.2 Security Remote Security Branch Security SetAcessCtrl Set Access CtrlAdmin Password? Ent Set Access Ctrl EditPassWdTable Select Index Ent EditPasswdTable Edit Password Table Group Options 12-8 Set Answer Security Group Options Set Access Ctrl SetAnswerSec Set Originate Security Group Options Set Access Ctrl SetOrigSec Set Admin PsWd Ent Set Access Ctrl SetAdminPsWd Reset Security EraseAllPasswd Reset SecuritySecurity ResetSecurity Reset Security AbortSecReset Security Configuration Options Security Configuration OptionsEntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 sec 12-14 12-15 Answer Access Password VF-Side and DTE-Side Entry Techniques Security Password Entry Techniques Originate Access Password Assigned to column is not stored in the modem Database Table Examples 12-19 12-20 Dial Access Security 12-22 Remote Branch13 To access the Remote branch, make the following selections Select Channel Secondary Prim Data blckd Trellis Multipoint tributary modems Online14.4 Control ExitRem Frnt Panl Acces GrantDeny Diagnostic Control Panel Access 13-6 Switching Between Data Mode and Online Command Mode AT Command Set and S-Registers14Operating Modes Command Guidelines Result Codes Result CodesNumbers Word Description Result Codes Numbers Word Description AT Command ListAT Command Format Delayed number Command 391x Series AT Commands DescriptionATD9W5551234 14-6 Sn=r Only displays OK, CONNECT, RING, no Carrier Dial ToneDetect Busy Tone 14-9 14-10 Bert \C0 \A3 \G0 \D0\N5 \X0 42bis Compression Configure\Edit\Disable V42/MNP/Buffer Register List 391x Series S-Registers Description Register Format 14-16 14-17 14-18 14-19 14-20 = Ascii = Ebcdic 14-22 14-23 14-24 14-25 14-26 14-27 14-28 Menu Tree a DTE Eialeds This page intentionally left blank Modem Health Troubleshooting BSymptom Action Table B-1 Table B-3 Dial Backup OperationTable B-2 Leased-Line Operation Modem DTE Connection Table B-4 Verify that the DTE is providing DTR to the modem Modem VF ConnectionIf the DTE does not provide DTR to the modem, verify that Branch Table B-6 Pin Assignments C EIA-232-D Pin Assignments Signal Circuit Function SourceTable C-1 EIA-232-D Pin Assignments Name Pin VF Connector Pin AssignmentsTable C-2 VF Connector Pin Assignments Type of Telco Jack Leased Dial RJ11 Auxiliary Cables Not Supplied Figure C-2. Wiring Diagram Y Cable for External Telephone Position Plug PIN no Figure C-4. Wiring Diagram 25-Pin Crossover Cable Call Request Commands ITU-T V.25bis Dialing Commands D and ResponsesCall Request with Number Provided CRN Call Failure Indication CFI Call Connecting CNXCall Response Call Request with Stored Memory Address Provided CRS Disregard Incoming Call DIC Call Answer CommandsDelayed Call Indicator Incoming Call INC Request List of Stored Numbers RLN Request List of Delayed Numbers RLDProgram Normal PRN Request List of Forbidden Numbers RLF List Stored Numbers Response LSN List Delayed Numbers Response LSDCommand Response List Forbidden Numbers Response LSF List Request Call Answer CommandsProgram Command Invalid INV Call Failure Indication Call Connecting IndicationCommand Response Valid Command This page intentionally left blank Table E-1 Ascii Characters Hexadecimal Decimal Control Key Ascii Character Table ECharacter 028 025026 027 Ascii Character Table Table E-1 Ascii Characters Hexadecimal Decimal Control Key Default Configuration Options F DTE Interface Table F-1 Factory Default Configuration Options DTE Dialer Line Dialer Leased Line Default Straps When Disconnected Entry Wait Time VF Prompt Type Sample Configurations G Point-to-Point Configuration OptionsCables Multipoint Figure G-2. Sample Configuration Multipoint Auto Dial Back Set to Enable Point-to-Point with Automatic Dial Backup Point-to-Point with Network Management Carrier with Network Management Extended Multipoint Figure G-6. Sample Configuration Extended Multipoint Rate at 19.2K Set ports 1, 2, 3, and 4 to Extended Diagnostics 3910 E,G Adapter871A Equipment List H Equipment Feature Part Number This page intentionally left blank Glossary Connector Command modeConfiguration area Configuration option Dial backup Mode Control ChannelData mode Diagnostic Channel Downstream device Error controlIndicator Download Leased line InterfaceKbps Keypad Quick Configuration Originate modePhase jitter Power-up self-test Secondary channel Return to DialRJ11 RJ21 32bis 22bis25bis 27bis Index DTE MNP RTS VF Thresholds Update Comsphere 3900 Series Modems Index-6