Preface, Objectives and Reader Assumptions | Digicom 3910, 3911

Preface

Objectives and Reader Assumptions

This manual describes how to install and operate the COMSPHEREr 391x Series standalone and carrier-mounted modems. This manual assumes that you have a basic understanding of modems and their operation.

How to Use this Manual

Chapter 1 provides technical specifications, information about the 391x Series modems’ features, and the government requirements for using these modems.

Chapter 2 provides instructions for installing the 391x Series modems.

Chapter 3 provides the information required to operate the Model 3910 using the diagnostic control panel (DCP) and the Model 3911 using the COMSPHERE 3000 Series Carrier’s shared diagnostic control panel (SDCP).

Chapter 4 shows how to use the Status branch of the front panel menu to monitor the status of the modem and view identity information.

Chapter 5 provides the information required to set configuration options in the 391x Series modems using the modem’s diagnostic control panel.

Chapter 6 describes the Poll List Branch of the DCP menu.

Chapter 7 describes the Control Branch.

Chapter 8 describes the Test Branch.

Chapter 9 describes the Sub-Network Health and Status Branch.

Chapter 10 describes the Call Setup Branch.

Chapter 11 describes the Talk/Data Branch.

Chapter 12 provides instructions for using the Dial Access Security feature.

Chapter 13 describes how to control a remote modem using the Remote Branch.

Chapter 14 provides instructions for displaying and changing AT commands and S-Registers.

Appendix A provides a menu tree for the 391x Series modems.

Appendix B provides instructions for performing diagnostic tests when data communication problems occur.

3910-A2-GN32-40

September 1998

ix

Image 13

Digicom 3910, 3911 operation manual Preface, Objectives and Reader Assumptions, How to Use this Manual

Contents

Document No -A2-GN32-41 Trademarks Warranty, Sales, and Service Information Important Safety Instructions 3910-A2-GN32-40 Table of Contents Status Branch Remote Branch Glossary Index List of Figures This page intentionally left blank List of Tables Viii Preface How to Use this ManualObjectives and Reader Assumptions Related Documents Introduction FeaturesOverview Multipoint Applications Leased Backup ApplicationsComsphere 391x Series Models Model Standalone Model 3910 4-Wire/2-Wire Modem Carrier-Mounted Model 3911 4-Wire/2-Wire Modem United States Government Requirements and Equipment Return Comsphere 3900 Series Modems Canada Technical Specifications for 391x Series Modems Description Technical SpecificationsModel Certification Number See label on modem Leased-Line Modulations Specifications Description Technical Specifications for 391x Series ModemsPin D-subminiature connector EIA-232-D/ITU-T 100 to 250 Vac, 50 to 60 Hz MNP ITU-TITU-T V.42bis MNP Class 391x Series Modem Package Modem Installation Customer-Supplied Equipment Model 3910 Modem Installation Model 3910 Rear Panel and Power Supply Connecting Cables to the Model 3910 Modems Model 3910 Dial Backup Connection Model 3910 4-Wire/2-Wire Leased-Line ConnectionModel 3910 Leased Backup Connection DTE Connection Modem Power-Up Power Supply ConnectionPower On Selftst Passed Network Management System Connection Using the Diagnostic Control Panel DCP Selecting Factory Configuration Options Type AT Using AT Commands Type AT&Fy&Wn Removing and Replacing Model 3910 Modems Model 3911 Modem Installation Installing a Model 3911 Modem Circuit Pack Lock Removing and Replacing Model 3911 Modems DCP Operation Diagnostic Control Panels Model 3910 DCP Model 3910 Diagnostic Control Panel Optional SDCP, Model 3911 Faceplate, and Optional SDU Status Indicators Label Color Indicates Pwr Model 3910 and Model 3911 DCP LEDsAlrm Diag Diagnostic Control Panel Operation LCD Display Key Keypad Top-Level Menu Status and Operational Messages Menu Structure Dial Backup or Call SetupLeased Backup Top-Level Menu Status Status Message Indicates Call Failure Reset AT CommandStatus Message Indicates Call Disconnect Firmware Dial Access Security Indicates Message Dial Access Security MessagesCommon Operational Messages Common Indicates Operational Message Leased19.2 Status Configure Quick Configuration DisplayLeased19.2 abbb cdd ee ffff Comsphere 3900 Series Modems DTE Status Branch Status DeviceHS VF Device Health and Status DeviceHSDevice HS Major Minor Type Message Indicates Major Health and Status MessagesMinor Status Thresh Type Message Indicates DialSecurity Port RcvLevel SigQualSig/Noise NrEchLvl Identity Status Identity DTE BackupLSD DTR DSR Tst StatusBackup Line=Pri 4w APL BackupStatusBackup Bkup2wAPL=Good Status Backup Status Screens Record OptionsOptions OptionsStatus 29V.33 Record Number Modem O.K Record Status Display Clear This page intentionally left blank DCP Configuration DCP Configuration Process AT Command Configuration Process Choose Function Configure Branch LdEditAreafrm ActivOperating Editing and Saving a Configuration OptionLdEditAreafrm Factory Choose Mode Answer Originate Ld Fact Preset SyncLeasedChoose Function EditSave Edit StrapGroup DTEInterface RemAccssPasswrd Nxt StrapsWhenDisc Nxt NoChange Choose Function Edit Save SummarySav EditArea to ActiveSaved DTE Interface Configuration Tables DTE Interface Configuration Options Asyn Parity Bit None Nxt None Even Odd Mark Space DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options TX Clock Source Internal Nxt Internal External RXCLoop Fallback2 Not available for TMp tributaries DTE Dialer Extend Main Ch. Disable Nxt Disable EnablePrimary data can only be extended one link DTE Dialer Configuration Options AT Escape Char 043 Asci Nxt 043 Asci CarriageRtn Char 013 Asci Nxt 013 Asci AT Commands and S-Registers AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR Line Dialer Line Dialer Configuration Options Blind Dial Pause 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec Line Dialer Configuration Options Line Dialer Configuration Options Line Dialer Configuration Options Dial Line Dial Line Configuration Options V32bis Automode Enable Nxt Enable Disable System V22b Guard Tone Disable Nxt Disable 550Hz 1800Hz Leased Line Leased Line Configuration Options Leased Line Configuration Options V32bis Autorate Enable Nxt Enable Disable Leased Line Configuration Options V27bis Train Short Nxt Short Long 42/MNP/Buffer 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options EC Negotiat Bfr Disable Nxt Disable Enable Disab&Switch XON/XOFF Flw Cntl of DTE CTStoDTE Nxt CTStoDTE Disable XON/XOFF XON/XOFF Psthru Disable Nxt Disable Enable Break Buffr Ctl KeepData Nxt KeepData DiscardData BuffrDiscDelay 10sec Nxt 10sec Disable 60sec Test Test Configuration Options Test Configuration Options Misc Miscellaneous Configuration Options Miscellaneous Configuration Options Miscellaneous Configuration Options Security Diag Connection ModemDC Nxt ModemDC Nmscc Disable This page intentionally left blank Poll List Branch Leased19.2 PList Control DisplayPoll List Display Clear Clear Clear function does not appear in Remote modeChange Change function does not appear in Remote Poll Listyyyyyy Ent Poll ListChang Active Delete Add Acquire function does not appear in Remote modeAcquire Poll ListAcquir Num Acquired yyy Poll ListAcquir Abort xxx yyy Control Branch Speaker Control Speaker ResetLeased19.2 Control Test Speaker Control Off Low Med Data Stream function is not available in Async mode ResetData Stream Port1 Disable Data Stream Eialed Command Complete Data Stream Port1 EnableEIA LEDs Control EIALEDs Make Busy/Remove Make Busy Make Busy Command CompleteControl MakeBusy Control ServiceLine Service Line/Disconnect Service LineControl RemoveMakeBusy Selecting Clone Remote Download SoftwareControl DownloadCode DwnLoadSoftware CloneRemote Clone Remote in Broadcast Configurations Clone Remote in Point-to-Point ConfigurationsCloning DC Broadcast Remote Choose DLL Type SCClone Viewing DC Broadcast Clone Results Clone Remote in Multipoint ConfigurationsChoose DLL Type DCCloneResults DC Clone Results Nxt xxx Pass Cloning a Single TMp Remote Choose Password Ent yyyyyyyyChoose DLL Type Single Multiple Choose Address Ent Viewing Multiple TMp Clone Results Cloning a Multiple TMp RemoteChoose DLL Type MPtCloneResults MPtCloneResults Nxt xxx Pass Incompat Modulat Implementing a Clone Remote OperationNo Response Access Disabled VF Thresholds UpdatePassword Invalid No Circuit RSL High dBm Nxt VF Thresholds Edit Save Reset Save VF Thresh Thd Out of Range If you want to modify additional VF thresholds, select Nxt Valid Ranges for VF Thresholds Default Values Test Branch Abort TestAbort Command CompleteTest Abort Self Self Test LocAnalogLoop Loc Analog LoopTestLocal Loop Started Test RemDigitalLoop Rem Digital Loop TestRemote Loop Started Loc Digital Loop Test LocDigitalLoop PatternTestDigitl Loop Started TestPattern BlksErrd=xxxxxxx Test Pattern Test Branch This page intentionally left blank Leased19.2 TestSubHS Sub-Network Health Status Branch Press the key until SubHS appears. Select SubHS Call Setup function is not available in TMp Control mode Call Setup Branch10 Call Setup Dial Disconnect Leased19.2 CallSetupDial DialDirectory Nxt Disconnect Disconnect Command CompleteDialDirectory01 Off Hook Answer Command Complete Call Setup AnswerAnswer Call Setup ReturntoDial Call Setup Dial StandbyDial Standby/Return to Dial Call Setup ChangeDirectory Dial Standby Command CompleteChange Directory 02 z Nxt 01 551234 z Nxt019W5556789z Nxt Valid Dial Command Modifiers Directory Status Does Not Appear in North America Call Setup DirectoryStatusNumber Status Nxt 01Allowed 10-10 Talk/Data Branch11 Talk/Data function is not available in TMp Control modeModel 3911 modems Idle19.2 Tlk/Data Online19.2 CallSetup Talk/Data Branch 11-4 Dial Access Security12 Answer Access Security Originate Access Security DTE-Side Passwords Leased19.2 Security Remote Security Branch Admin Password? Ent Set Access CtrlSet Access Ctrl EditPassWdTable Security SetAcessCtrl Select Index Ent EditPasswdTable Edit Password Table Group Options 12-8 Set Answer Security Group Options Set Access Ctrl SetAnswerSec Set Originate Security Group Options Set Access Ctrl SetOrigSec Set Admin PsWd Ent Set Access Ctrl SetAdminPsWd Security ResetSecurity Reset SecurityReset Security AbortSecReset Reset Security EraseAllPasswd Security Configuration Options Security Configuration OptionsEntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 sec 12-14 12-15 Answer Access Password VF-Side and DTE-Side Entry Techniques Security Password Entry Techniques Originate Access Password Assigned to column is not stored in the modem Database Table Examples 12-19 12-20 Dial Access Security 12-22 Remote Branch13 To access the Remote branch, make the following selections Select Channel Secondary Prim Data blckd Trellis Multipoint tributary modems Online14.4 Control ExitRem Frnt Panl Acces GrantDeny Diagnostic Control Panel Access 13-6 Switching Between Data Mode and Online Command Mode AT Command Set and S-Registers14Operating Modes Command Guidelines Result Codes Result CodesNumbers Word Description AT Command Format AT Command ListDelayed number Result Codes Numbers Word Description Command 391x Series AT Commands DescriptionATD9W5551234 14-6 Sn=r Detect Dial ToneBusy Tone Only displays OK, CONNECT, RING, no Carrier 14-9 14-10 Bert \C0 \A3 \G0 \D0\N5 Disable V42/MNP/Buffer 42bis Compression Configure\Edit\Register List \X0 391x Series S-Registers Description Register Format 14-16 14-17 14-18 14-19 14-20 = Ascii = Ebcdic 14-22 14-23 14-24 14-25 14-26 14-27 14-28 Menu Tree a DTE Eialeds This page intentionally left blank Symptom Action Troubleshooting BTable B-1 Modem Health Table B-2 Dial Backup OperationLeased-Line Operation Table B-3 Modem DTE Connection Table B-4 Verify that the DTE is providing DTR to the modem Modem VF ConnectionIf the DTE does not provide DTR to the modem, verify that Branch Table B-6 Pin Assignments C EIA-232-D Pin Assignments Signal Circuit Function SourceTable C-1 EIA-232-D Pin Assignments Name Table C-2 VF Connector Pin Assignments Type of Telco Jack VF Connector Pin AssignmentsLeased Dial RJ11 Pin Auxiliary Cables Not Supplied Figure C-2. Wiring Diagram Y Cable for External Telephone Position Plug PIN no Figure C-4. Wiring Diagram 25-Pin Crossover Cable Call Request Commands ITU-T V.25bis Dialing Commands D and ResponsesCall Request with Number Provided CRN Call Response Call Connecting CNXCall Request with Stored Memory Address Provided CRS Call Failure Indication CFI Delayed Call Indicator Call Answer CommandsIncoming Call INC Disregard Incoming Call DIC Program Normal PRN Request List of Delayed Numbers RLDRequest List of Forbidden Numbers RLF Request List of Stored Numbers RLN Command Response List Delayed Numbers Response LSDList Forbidden Numbers Response LSF List Stored Numbers Response LSN Program Command Call Answer CommandsInvalid INV List Request Command Response Call Connecting IndicationValid Command Call Failure Indication This page intentionally left blank Table E-1 Ascii Characters Hexadecimal Decimal Control Key Ascii Character Table ECharacter 026 025027 028 Ascii Character Table Table E-1 Ascii Characters Hexadecimal Decimal Control Key Default Configuration Options F DTE Interface Table F-1 Factory Default Configuration Options DTE Dialer Line Dialer Leased Line Default Straps When Disconnected Entry Wait Time VF Prompt Type Sample Configurations G Point-to-Point Configuration OptionsCables Multipoint Figure G-2. Sample Configuration Multipoint Auto Dial Back Set to Enable Point-to-Point with Automatic Dial Backup Point-to-Point with Network Management Carrier with Network Management Extended Multipoint Figure G-6. Sample Configuration Extended Multipoint Rate at 19.2K Set ports 1, 2, 3, and 4 to Extended Diagnostics 3910 E,G Adapter871A Equipment List H Equipment Feature Part Number This page intentionally left blank Glossary Configuration area Command modeConfiguration option Connector Data mode Mode Control ChannelDiagnostic Channel Dial backup Indicator Error controlDownload Downstream device Kbps InterfaceKeypad Leased line Phase jitter Originate modePower-up self-test Quick Configuration RJ11 Return to DialRJ21 Secondary channel 25bis 22bis27bis 32bis Index DTE MNP RTS VF Thresholds Update Comsphere 3900 Series Modems Index-6