Updating the Firmware | Extron electronic DXP DVI PRO instruction

6.Use the radio buttons associated with each addressee to select whether the addressee will be e-mailed about failures, fixes, both, or will not be notified. The None radio button is useful for temporarily removing personnel from the e-mail list when they are unavailable, such as when traveling or on vacation.

7.If desired, click the Send test E-mailbutton (which appears along with the floating input selection box) to test the e-mail function.

8.Click the Take button for the e-mail address changes to take effect.

Updating the Firmware

The firmware upgrade utility provides a way to replace the firmware that is coded on the DXP control board without needing to take the switcher out of service, open its enclosure, and replace the firmware chip.

Update the DXP firmware as follows:

NOTE: The update firmware utility is for replacing the firmware that controls all switcher operation. This is not the page on which to insert your own HTML pages. See “Uploading HTML Files” on page 87 to insert custom HTML pages.

1.Go to the Extron web site, www.extron.com, and download the latest firmware file to your computer.

a.On the Extron web page, select the Downloads tab.

b.On the Download Center page, click the Firmware link on the left sidebar menu.

c.Click on the name of your DXP switcher.

d.On the next screen, fill in the required information, then click the Download product name_firmware version.exe button.

e.On the File Download - Security Warning window, click Save.

f.On the Save As window, browse to the folder where you want to save the firmware file, and click Save. The firmware installation file is placed on your hard drive.

g.Note the location of the folder in which the firmware was saved.

2.Start the Matrix Switcher Control Program and connect to the DXP switcher (see steps 1 through 4 under “Using the Software” on page 73 for the procedure).

NOTE: The Ethernet connection is much faster than an RS-232 or RS-422 connection. Extron recommends using the Ethernet connection rather than the serial port for firmware uploads.

DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Software

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Extron electronic DXP DVI PRO manual Updating the Firmware

Contents

DXP DVI Safety Instructions English FCC Class a Notice Specifications Availability Conventions Used in this Guide Software CommandsNotifications Contents 122 105 DXP DVI Series non-Pro About this GuideDXP DVI Pro Series DXP DVI, DXP DVI Pro, and DXP Hdmi FeaturesDXP DVI and DXP DVI Pro Series DXP Hdmi Series Rack-mountable 2U, full rack width metal enclosure Application Diagram for a DXP 88 Hdmi Application Diagrams Application Diagram for a DXP 88 DVI Pro Application Diagram for a DXP 88 DVI Non-Pro DXP 88 DVI Pro Rear Panel Rear Panels DVI Connector Pin Assignments Input connectors Output connectors Ethernet Connection Wire ColorStraight-through Cable Pin End Wire Color Connections Remote RS232/RS422 port rear panel RS-232 Config port front panelRemote RS232/RS422 Connector Pin Assignments RS-232 and RS-422 Remote Connections Definitions Operation DXP Switchers Front Panel Front Panel Controls and Indicators Input and Output Buttons Setting the Button Background Illumination on Control Buttons Configuration Port Secondary functions Buttons Example of Button Labels on a DXP Front Panel Button Icons Creating a Configuration Powering On Clear All Selections Example 1 Creating a Set of Ties Select Input Select Video Only Example 2 Adding a Tie to a Set of Video Ties Confirm the Tie Breaking Ties Select Audio Only Example 3 Removing a Tie from a Set of Ties Confirm the Tie Removal Viewing a Configuration Press the Esc button to clear all selections Select an Input to View Deselect Audio and Select Video to View Only Video Ties Example 5 Saving a Preset Saving and Recalling Presets Enter Save Preset Mode Example 6 Recalling a Preset Enter Recall Preset Mode O Grouping of Incompatible Video Formats Grouping Group # Example 7 Grouping Inputs and Outputs Select I/O Group Mode Assign Inputs and Outputs to Group Muting and Unmuting Video and Audio Outputs Deselect I/O Group Mode Example 8 Muting and Unmuting an Output Mute the Outputs Locking and Unlocking the Front Panel Executive Modes Selecting Lock Mode 2 or Toggling Between Mode 2 and Mode Switching from Lock Mode 1 to Lock Mode ResettingResetting the System from the Front Panel System Reset Resetting Using the Rear Panel Reset Button Mode Activation Result Purpose/Notes Reset Modes Summary Soft Resets Toggle Background Illumination On or Off Setting the Button Background Illumination RS-232/RS-422 and Baud Rate Selection Troubleshooting Worksheet Example 1 System Equipment Configuration Worksheets Worksheet Example 3 Test Configuration Worksheet Example 2 Daily Configuration Input Sources Output Destinations Worksheet Form Serial Ports SIS Configuration Control Establishing an Ethernet Connection Default IP AddressesEthernet Port Ethernet Cable Verbose Mode Host-to-Switcher InstructionsSwitcher-initiated Messages Connection Timeouts Password Using the Command and Response Tables for SIS Commands Switcher Error ResponsesSpecial Characters X1$ SIS Commands for DXPSymbol Definitions for DXP X1# X2# X2$ DXP DVI, DXP DVI Pro, and DXP Hdmi DXP DVI Pro and Hdmi Edid Table DDC Source Selection @ *% Command and Response Table for DXP SIS Commands@ *X# $ +Q X@ *X# %...X@ *X# # Z Mute CommandsSave, Recall, and Directly Write Global and Room Presets # B X1# X ,X# ,X# , ...X# n + X& P X@*X#!X@*X# % X@*X#$...X@*X#+X& PO X# ,X# , ...X# n MR Mpr X ,X# ,X# , ...X# n +X*X* P X@*X#!X@*X#%X@*X#$...X@*X# View Ties and Presets@X@...X@Vid DXP 88 Hdmi @X@...X@Aud Digital Sync Validation Processing Dsvp % X%... X%nI% X%...X% O Gro X% X% X%...X%n X* ,X1# NP Nmp X *X* ,X1# X1# NG Nmg X&,X1#2NG X1# NR Nmr X,X1# Information Requests Hdcp Authorization DXP DVI Pro and Hdmi models onlyResets X* ZP Firmware Version Queries X1X1X1&X1*X$ X1 . X1 = 37 Edid Extended Display Identification Data CommandsX!*X1 Edid X1 EDIDX2 X1 X1...X1n Hdcp Query Commands X4# IP-specific SIS CommandsSymbol Definitions for IP-specific Commands X3@ X3# X3$ X3% X5# X4$X5$ X5% Command and Response Table for IP-Specific SIS Commands Cpn X4&Ccp X4*,X4,X5,X5 X4# X4!,X4$,X4% EM Ipe X4# X4!*X4$*X4% X4%...X4%X4 DH X4&*X4*,X4,X5,X5! CP Installing the Software Matrix Switchers Control Program Ethernet protocol settings Using the SoftwareSoftware Operation Via Ethernet Baud Rate Pop-up List Extron Matrix Switcher Control Program Matrix Window No Ties Sample Matrix Window with Ties Setting Up the Matrix Window Pop-up Window for Input 4 Containing a Caption Managing Ties Matrix Window with Pop-up Information on Audio Input IP Settings/Options Window IP Setup Setting the Extron name or descriptor Setting the IP addressSetting the gateway IP address Enabling and disabling Dhcp Setting the subnet maskSetting the date Hardware Address field Sync Time to PC button Setting the local timeSetting the offset from GMT Setting the administrator password Setting the mail server IP address Setting the user passwordSetting the mail server domain name Typical DXP E-mail Entering e-mail addressee information Updating the Firmware Select Files to Upload Window with Firmware File Selected Html Files List Window Uploading Html Files Window Menus Window Buttons, Menus, and Trash Can Right ColumnFile menu Devices Window Tools menu Channel Mute Settings Window Edid Record Viewer Uploading Html Files on Names for Presets Window Input/Output Groups Window Room Configuration Window Ties Shown as Lines Preferences menu Ties Shown as Crosspoints O Boxes Containing the Input and Output Numbers Master-Reset button Help menu Using Emulation ModeIP Connection Selecting an Emulation File Creating Button Labels Using the Matrix Switcher Help File Button Label Generator Window Using the Button Label Generator Replacing a Button Label Replacing Button Labels Blank Button Labels Html Operation Accessing the Web Pages Special Characters Example of a Network Password Dialog Box System Status Status Tab Dsvp and Hdcp Page for the DXP DVI Pro and DXP Hdmi Dsvp and Hdcp System Settings Configuration Tab Unit Name field IP Settings Fields Date/Time Settings Fields Date/Time Settings Fields Entering a password PasswordsClearing a password Mail IP Address field Email Settings Domain Name field Smtp Authorization Required fieldsEmail address fields Email Options Menu on the Email Settings Firmware Upgrade Choose File Window with a Firmware File Selected Uploading Files File Management Tab Other File Management Activities Adding a Directory Set and View Ties Control Tab Pop-up Field Providing Formation About a Button Tie Saving a preset Global PresetsRecalling a preset Included Parts Part Numbers and AccessoriesIncluded Part Replacement Part Number Models UL Guidelines for Rack Mounting Mounting the SwitcherOptional Accessories Cables and Adapters Rack Mounting the DXP to a 19-inch Rack Rack Mounting Procedure Class Name Valid Address Range Identifier Arrangement What is an IP Address?IP Addressing Choosing IP Addresses Class Name Subnet Mask Subnet MaskPinging for the IP Address Ping to determine Extron IP address Ping to determine web IP address Connecting as a Telnet ClientStarting Telnet Connecting to the DXP Open command Operating using Telnet IP addresses and octets Subnetting, a PrimerGateways Local and remote devices Masked octets are not compared indicated by n in figure Subnet masks and octetsDetermining whether devices are on the same subnet Unmasked octets are compared indicated by ? in figure Extron Warranty