Chapter 2: Installing and Setting Up your Autoloader

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Preparing the host and making sure the connection is correct

If necessary, install a SCSI host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI host adapter for detailed instructions. In addition, follow these general guidelines:

■When the host server is powered on, install software or drivers that are compatible with the autoloader (see “Installing the device drivers” on page 22). Most backup software packages require an additional module to communicate with the autoloader robotics.

■If the host server is connected to a network, check with the system administrator before turning off power.

■Use correct procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and anti-static mats when handling internal components.

■Make sure that the host server has an open expansion slot.

■Make sure that your backup application supports the SCSI host adapter.

■Depending on the server configuration, you may need to change the SCSI ID of the autoloader (see “Setting the SCSI ID” on page 25).

■Make sure that the autoloader is correctly terminated. If the autoloader is the only SCSI device other than the SCSI host adapter on the selected SCSI bus, it must be terminated. Likewise, if the autoloader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated. If the host is located at the beginning of the SCSI bus, the host HBA is usually terminated internally.

Installing the device drivers

Important

Device drivers are required if you intend to use the Microsoft Windows 2003 native backup application. Commercial backup applications provide all necessary device driver support. Microsoft Windows NT® does not include native support for autoloaders. You must use a backup application with Microsoft Windows NT.

No drivers are needed for Redhat 3.0, Solaris 8, Solaris 9, and Solaris 10. Commercial backup applications provide all necessary device driver support.

There are two device drivers associated with the autoloader. One for the autoloader itself, and a second for the tape drive within the autoloader.

Tape drive device driver

To install the tape drive device driver for Microsoft Windows 2003:

1Make sure that you are logged on to the host server with administrator privileges.

2Download the latest drivers. Save the drivers to your host computer.

■For the either model, go to support.gateway.com.

■Open the device manager (refer to your specific OS documentation for instructions). For example, right-click the My Computer icon on the Windows desktop, click Manage, then click Device Manager.

■The drive should be listed under the ? Other Devices item as Unknown Medium Changer Device.

3Right-click the appropriate listing, click Uninstall, then click OK to confirm that you want to remove the device.

4Click Action in the upper-left corner of the Computer Management dialog box.

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