CHAPTER 5: Troubleshooting your Autoloader

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Error code field descriptions

Field

Description

 

 

Recovery Action

Defines what the autoloader does, based on the event that occurred.

 

If the value is 0, the autoloader will continue operations because this is

 

 

typically a soft, recoverable event, or an event that is just recording an

 

 

action.

 

If the value is other than 0, then you must reboot the autoloader in order

 

 

to recover from the event. The reboot happens automatically.

 

 

 

Task ID: Defines what firmware task was being performed at the time of the event. This ID is presented in Hex format.

00

System Timer

 

 

01

Loader Manager

 

 

02

Picker

 

 

03

Magazine Left

 

 

04

Magazine Right

 

 

07

Drive Manager

 

 

08

Bar Code Reader

 

 

09

Front Panel

 

 

0A

IP

 

 

0B

Diagnostic

 

 

0C

Error

 

 

0D

Code Update

 

 

0E

ADI

 

 

0F

Drive Manager Timer

 

 

11

HTTP

 

 

12

SNTP

 

 

13

SCSI

 

 

14

SPI

 

 

20

Idle

 

 

3E

Watch Dog

 

 

3F

Un-handle Interrupt

 

 

Error: Defines the type of error or event that did occur. Follow the suggested actions to troubleshoot each type of error.

Software Location ID: Defines a location in the firmware internal to the task being performed. This ID is used by firmware engineering to identify what part of the actual firmware task detected the event.

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