
www.gateway.com | Checking for errors |
■Autoloader error logs provide information if the errors relate to data cartridge movement.
■Tape drive error logs provide information if the errors relate to the tape drive's read/write performance.
Is there an error? | No | No corrective |
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| action required |
Yes
Check Application logs
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| Is the problem related to the operation of | |
Is the problem related to the motion of | No | ||
the tape drive? | |||
cartridges within the autoloader? | |||
| |||
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| ||
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| |
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Yes | Yes |
Check autoloader | Check tape |
logs | drive logs |
Important
While there are other types of logs besides error logs, the other types of logs will not help you troubleshoot errors. Instead, they provide you with basic information (see “Basic information logs” on page 88).
The autoloader generates four types of logs. For troubleshooting errors, you will only use one type, Hard Error logs. The screen displays the error message and the Hard Error logs record all hard error events.
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