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Checking for errors

Autoloader error logs provide information if the errors relate to data cartridge movement.

Tape drive error logs provide information if the errors relate to the tape drive's read/write performance.

Is there an error?

No

No corrective

 

 

action required

Yes

Check Application logs

 

 

Is the problem related to the operation of

Is the problem related to the motion of

No

the tape drive?

cartridges within the autoloader?

 

 

 

 

 

 

 

 

 

Yes

Yes

Check autoloader

Check tape

logs

drive logs

Important

While there are other types of logs besides error logs, the other types of logs will not help you troubleshoot errors. Instead, they provide you with basic information (see “Basic information logs” on page 88).

The autoloader generates four types of logs. For troubleshooting errors, you will only use one type, Hard Error logs. The screen displays the error message and the Hard Error logs record all hard error events.

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