
CHAPTER 5: Troubleshooting your Autoloaderwww.gateway.com
Screen Display | Error Code |
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Jammed Tape | BF |
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Jammed Tape | DF |
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Time Zone change | E8 |
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By barcode | F7 |
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Write Protect | FA |
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Cleaning Tape | FB |
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Load Tape | FC |
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Invalid Tape Format | FD |
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Hard error log display
You can retrieve Hard Error logs through
Whenever the autoloader generates a Hard Error log, the
Hard Error logs contain three main fields. By interpreting the information in these fields, you can determine how to troubleshoot errors.
To retrieve Hard Error log information from the front panel:
1From the front panel LCD, scroll to Diagnostics, then press ENTER. The Diagnostics submenu opens.
2Scroll to Error Logs, then press ENTER. The Error Log submenu opens.
3Scroll to Hard, then press ENTER. The log information is displayed.
To retrieve Hard Error log information from
1From any screen, click Diagnostics. The Diagnostics screen opens.
2Click View Logs.
3If you want to save logs to your hard drive, click Save Logs. If you save a log to a file, you must select a destination folder within 60 seconds.
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