Hitachi HCX5000I manual Answering Returned Calls Recalls, About recalls

CHAPTER 1: ABOUT YOUR SELECSET 500A ANSWERING RETURNED CALLS (RECALLS)

Answering Returned Calls (Recalls)

About recalls	If you or another attendant extends, camps on, or transfers
	a call from outside the facility to a station that does not
	answer, the unanswered call returns to your SelecSet (or
	another attendant) after a predetermined amount of time.
	This type of returned call is referred to as a recall.
Procedure
	To answer a recall:
	1 Press the <ANS> key or the <RCL> key.
	2 If the called station has coverage registered for
	outside calls, the call goes to the coverage point rather
	than to your SelecSet.
	3 You are connected to the calling party
	The station status (available in this case) displays.
	Ringing indicates that the station is ringing. The
	station continues to ring while you receive further
	instructions from the caller. If the station answers, the
	display changes from Ringing to Hold and you can
	transfer the recall back to the station.

HCXTD840, Issue 1, July 2001 1-33