Hitachi HCX5000I manual Transferring, About call transfer

TRANSFERRING SELECSET 500A USER GUIDE

Transferring

About call transfer

Use the following call transfer operation to transfer (extend) a caller to another number. You can use this procedure even if both the caller and the desired number are outside the facility.

Procedure	To transfer a call:
	1	After making or answering a call, dial the number to
		which you are transferring a call. Remember to dial
		the trunk access code (e.g 9) if dialing an outside
		number.
		The caller is automatically placed in consultation hold
		(the party is temporarily removed from the connection
		so transfer or conference operations can be
		performed.) An idle CAP is automatically selected.
	2	To cancel the transfer and return to the caller, press
		<CNCL>.
	3	To transfer before the called party answers, press
		<JOIN>.
	4	To announce the call, wait until the user answers and
		make your announcement, and then complete the
		transfer by pressing <JOIN>.
	5	To swap between the two sides of the call, when the
		called party answers, press <SWAP>. The active call
		and call on consultation hold are switched. To return

to the originally active call, press <SWAP> again. You can alternate between the two calls as often as

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