ANSWERING

Procedure

About answering and CAPs

About type of station values

SELECSET 500A USER GUIDE

To answer a call:

1When a call rings at a key, the lamp above the key flashes.

2To answer the call, press either the <ANS> key or the appropriate special answer key.

Calls to your station number ring at a CAP, rather than an answer key. To answer one of these calls, press the flashing CAP.

At least two CAPs must be available before a call can be answered. This ensures that one CAP can be used to answer a call, while another can be used to place a call.

Every station within your facility is assigned a type of station (TOS) value. The TOS value determines the type of calling privileges a station user has. For example, some stations are permitted to make local and long-distance calls, while others may be restricted to local calls only. When a station calls and asks you to dial an outside number, check the TOS value to make sure the connection is permitted. Ask your system administrator for a list of the connections allowed for each TOS.

For instructions on how to hold a call, see “Holding” on page 1-38. For instructions on how to transfer a call, see “Transferring” on page 1-42.

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HCXTD840, Issue 1, July 2001

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Hitachi HCX5000I manual Selecset 500A User Guide