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Hitachi HCX5000I manual Receiving an E911 Alarm, About E911 alarms Procedure

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RECEIVING AN E911 ALARM

SELECSET 500A USER GUIDE

Receiving an E911 Alarm

About E911 alarms

Procedure

When someone on the property calls 911, the E911 alarm lamp flashes to alert you to an emergency. Depending on how your phone system is set up, the visual alarm may be accompanied by distinctive ringing, which is disabled when you acknowledge the wakeup alarm.

To identify who placed a 911 call:

1Press the <E911> key.

The display shows the number of the station that made the call. If more than one 911 call was made, the E911 lamp continues to flash.

2Press the <E911> key until all 911 calls have been displayed. When all 911 calls have been displayed, the E911 lamp stops flashing.

Once you press the <E911> key to display a 911 call, information about the originating station is erased from the E911 alarm queue.

3Press <START> or lift your handset to clear the display.

2-56	HCXTD840, Issue 1, July 2001

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Hitachi HCX5000I manual Receiving an E911 Alarm, About E911 alarms Procedure

Contents

Attendant Operations SelecSet 500A User Guide Table of Contents Additional Operations Appendix Testing the Console Table of Contents Selecset 500A USER’S Guide List of Figures Viii HCXTD840, Issue 1, July Call restriction levels SelecSet 500A Fixed KeysList of Tables Selecset 500A User Guide About this section Purpose PrefaceIntended audience Organization About the SelecSet 500A About Your Selecset 500AOn the following pages SelecSet keysSelecSet 500A has 21 fixed keys, 24 programmable Keys, and an 8 x 40 display. Operations are performedAbout the display DisplayLine Function DisplayLine-by-line explanation of the display follows ComponentsNumber When you dialDisplay changes An internalInternal call When you connect to an internal numberWhen you Answer anAnswered call Displaying Caller ID InformationAbout caller ID display Ringing callDisplaying Caller ID Information Displaying Programmable Key Information ProcedureDisplaying VIP and Language Status Call You see this display when you answer a VIP/languageAnswered VIP/languageThese include KeysKey types Your SelecSet 500A is equipped with three types of keysAbout fixed keys Fixed KeysKey Name Function/operation Answer specific Keys used toCalls CAP keys About Call Appearance Keys CAPsFixed keys CAP availability Calls that ring at CAPs Call appearance key lampsLamps above the CAPs show the status of each CAP This lamp status Indicates thatLabels Soft KeysAbout soft KeysCharge Soft key menuPress this key To do this MSGKey assignment Programmable KeysKey Name Purpose Suggested Programmable KeysAbout SuggestedThis display Represents this alarm About optional programmable keys Optional Programmable KeysIndicates trouble with the PMS link and/or trouble OTQ PMS/PMS-HOBICSystems only RRBCONF, Join Key LampsAbout lamps Lamp FunctionAbout this section Basic OperationsCalling Placing An Outside Call Placing an Outside Call for an Idle Station This key Rings when Next sections describe how to use these keysAnswering About this section Answering your callsSelecset 500A User Guide About recalls Answering Returned Calls RecallsRecall AdditionalOperations Answering Coverage Calls When the coverage It rings at these keys Call originatesAbout coverage calls Answering Coverage Calls Handling multiple calls CAP availability Answering Multiple CallsMethod Description HoldingFixed and additional hold loops Using a holdHolding a Single Call LoopUsing the hold key Placing a conference call on hold Retrieving calls in soft park Holding Multiple Calls Soft ParkAbout call transfer TransferringAbout Your Selecset 500A Conditions Switchhook-Flash To Transfer CallsUsing central Office featuresProcedure Deactivating the Tone key Conferencing About Your Selecset 500A Bridged CAPs to Create a Conference About bridged CAPs ProcedureBridged Caps to Create a Creating a Multi-party Conference Dropping out of a multiparty conference Turning on MW lamps without calling the station MessagingMessaging Use this key To do thisAbout Your Selecset 500A Procedure Turning a message waiting lamp off Messaging Messages RetrievingX T R E T U R N D E L E T E E X I T MA I L Tom Sikes sent the message Breaking Into a Busy Station About the override feature ProcedureOther feature operations About this section Soft key features and functionsOther feature operations Soft key features Soft Key-Controlled FeaturesControlling station calling privileges Call RestrictionsRestriction Definition Displayed To register call restrictions Registering Call RestrictionsPress the Featur soft key. You see this display Toll TOL/OP ALL To restrict PressPress RESTR. Also dial the station number if your Canceling Call RestrictionsTo cancel call restrictions Press Featur to enter the call restrictions menuCoverage Press COVER. You see this display Registering CoverageWhen a valid number is entered, you see this display Canceling Coverage Dial the desired station number. You see this display You see this display When you try toInvalid Credit Limit Credit Limit Definition FeatureAbout credit limit Credit Limit Press Credit About credit limit ProcedureControlling Credit Limit Press NEXT. You see this displayIf the station has a zero balance, you see this display Credit value. In the following display, station 200 has If the station has a balance, the display showsCredit balance of $6.00 Various displays Your display updates to confirm the value, as followsThis display Indicates that About do-not-disturb Registering Do-not-disturb Do-Not-DisturbFollowing display confirms DND registration To display the do-not-disturb registration, press CancelingTo cancel do-not-disturb Do-not-disturbUsing a feature access code Do-not-disturb priority Has been canceledFollowing display confirms that do-not-disturb When you try to You see this display Error messagesError To ring the station Ringing a Do-Not-Disturb StationPress OVR Transferring to a Station in Do-Not-Disturb Station call Receiving Forwarded Calls from DND StationsExample displays Incoming call while ringing IncomingTrunk call This example shows the display after you answer anIncoming trunk call Setting the System Clock Press TIME. You see this display ProceduresMessage TimeoutTo confirm Entered timeEither case, try again momentarily Please TRY Later Sorry System ErrorSecond wakeups When you can control wakeup/ reminderWakeup/Reminder Calls About wakeup/ reminder calls TerminologyTo register a wakeup/reminder call Registering a Wakeup/Reminder CallRegistering a WAKEUP/REMINDER Call Press the Cancel soft key to cancel the wakeup call Canceling a Wakeup/Reminder CallTo register a second wakeup call Registering a Second Wakeup CallAllow you to enter the wakeup time Second wakeup You see this display, which confirms registrationChanging a second wakeup Procedure Canceling a Second Wakeup CallPress Cancel to cancel the second wakeup This display confirms the second wakeup is canceled Registering a Repeat Wakeup About repeat wakeups ProcedureWake-up menu redisplays with the repeat indication Displaying and Providing a VIP wakeup About your VIP wakeup key ProcedureIf you do this This happens You see this displayWhen you press the wakeup alarm key, you see this Display Viewing the Cost of Calls Viewing the cost of calls ProcedureSection Can perform Other Feature OperationsAssigning an Account Code About thisPress the desired autodial key before dialing the number To assign an account code using the keypadAssigning an Account code UsingKeypad Combined alarms Calm lamp status Alarm IndicationsReceiving a Combined Alarm Attendant alarmsKey Receiving a System AlarmCalm key Display MeaningPMS-A key Receiving a PMS AlarmReceiving a VMS Alarm PMS-A lampWALand RAL lamps and keys Receiving an Answer Detection AlarmReceiving a Wakeup/Reminder Call Alarm DET lamp and keyReminder call, and the WAL or RAL key stops To determine the source of a wakeup/reminder callPress the flashing WAL or RAL lamp. The display Indicates which station has not responded toIf a conversation is in progress, press Start to Receiving a Long Trunk AlarmAbout the LTA/VER key Procedure Listen for a conversationAbout E911 alarms Procedure Receiving an E911 AlarmLockout alarm Receiving a Line Lockout AlarmAbout the line Announced Calls Using the Anno keyAnswering Another Phone Answering another phone’s call ProcedureAnswering a Specific Line Using trunk group answer keys ProcedureContinuous FeatureAttendant Continuous Ringing AttendantBlocking and Sending Caller ID MS G A R GE A T U R For a ringing ANI privacy enabledANI privacy This is an example of the display for a ringing call withFor an Answered call This is an example of an answered call with ANI privacyAbout room-to-room block Blocking Calls Between Guest RoomsTo block calls between guest rooms Calling Out on a Specific Trunk Trunk group select keys ProcedureCamping-on to a Busy Station Press Join to complete the camp-on Checking a Trunk Verifying an outside line ProcedureMSG Charge EAT UR About code calls Code CallsReceiving a code call Code call To answer aDialing Frequently Called Numbers Using anAutodial key To dial system speed calling numbers Trunk access code usually 9 is required toAccess an outside line System speed callingExtending an Incoming Data Call to a Station Using the Conv key ProcedureIntercom Icom Calls About intercom calls ProcedureActivating Night ServiceAbout the Night key When there are multiple attendants Night serviceZone paging Using zone paging with auto meet-mePaging About pagingAnswering a zone Answering a Radio Priority radio paging Using radioRadio paging PagingParking a Call Park ProcedureAbout call Recording a Conversation Ways to record a conversation Using the record keyUse this recording To do this Method Recording jack Using the recorder jackMethods of redialing calls Last number redial LNR Redialing NumbersTo use LNR … To use SNR … Saved number redial SNRTone key status If the Tone This happens when you press Key isSending Pushbutton Tones About pushbutton tones Sending tonesProcedure Training Attendant Operators Trunk Answer From Any Station Tafas If the user has a User does this Tafas station How the Tafas station picks up your callsAccode Programming Your SelecSet 500APrpg BrknPark CampDetermining if a key is programmed See -2for a description of how the programmableKey numbering Keys are numberedNumbers Canceling anProgramming an Autodial Number EmergencyCanceling a Feature Programming a FeatureKey labeling Labeling InstructionsLabel Quick Reference Sheet Creating a multiparty conference call Using soft parkTest switch Entering Test Mode Key labels Information shown in Figure A-3is displayedKey Designation Function FunctionsTo find information on this test Refer to this Procedure Test proceduresDemonstrating Ringing Frequencies Figure A-4 Changing the Ringing LevelChanging the Ringing Level Demonstrating Default Ringing Patterns Procedure Determining if a Data Adapter is Assigned Figure A-9 Displaying console ROM version Displaying Your Console ROM LevelTesting the Liquid Crystal Display Testing the Liquid Crystal Display Index IX-2 HCXTD840, Issue 1, July HCXTD840, Issue 1, July IX-3 IX-4 HCXTD840, Issue 1, July