CHAPTER 1: ABOUT YOUR SELECSET 500A SWITCHHOOK-FLASH TO TRANSFER CALLS

Procedure

Deactivating the TONE key

To transfer a call using the switchhook-flash-to-trunk feature for this type of application:

1While connected to a caller on a trunk set up for switchhook flash to a trunk, press <OVR> (the override key). When you press this key, the HCX5000 system sends a switchhook flash signal to the central office and the central office places the caller on hold.

Pressing <OVR> automatically activates the <TONE> key to provide DTMF tones. These tones enable you to dial the number to which you want to transfer the caller.

2Dial the number for centralized reservations.

3Press <START> to complete the transfer. This automatically deactivates the <TONE> key. Therefore, your next caller does not hear DTMF tones when you dial the number to transfer his/her call.

You can deactivate the <TONE> key by pressing any of the following keys:

<HOLD>

<HLD1>-<HLD8>

<CONF>

<JOIN>

Pressing <OVR> repeatedly toggles the <TONE> key between on and off status.

HCXTD840, Issue 1, July 2001

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Hitachi HCX5000I manual Procedure Deactivating the Tone key