Hitachi HCX5000I manual Holding, Method Description

HOLDING SELECSET 500A USER GUIDE

Holding

About holding Depending on how your SelecSet 500A phone is programmed, you can hold calls three different ways. In most cases, it is preferable to use the soft park key or a hold loop to hold calls because the <HOLD> key uses a CAP. A description of each of the different methods follows:

Method	Description
Soft park key	Use it to place up to 10 calls on hold.
	The held calls do not occupy a CAP.
	Calls are automatically retrieved in
	first-in/first-out order. Therefore the
	first call placed in soft park hold is
	the first call retrieved. Although soft
	park is often used to hold single
	calls, hold loops are preferred
	because they do not tie up CAPs.
	Your system administrator must
	program this key.
Hold loop (1-8)	Use to hold a single call. The held
	call does not occupy a CAP. A single
	key represents a single call when
	using a hold loop. Your system
	administrator must assign hold loops
	5-8.
<HOLD> key	Use it to place a single call on hold.
	Not recommended because the held
	call occupies a CAP. However, you
	must use the <HOLD> key to hold a
	conference.

1-38 HCXTD840, Issue 1, July 2001