SWITCHHOOK-FLASH TO TRANSFER CALLS

SELECSET 500A USER GUIDE

Switchhook-Flash To Transfer Calls

Using central

The switchhook flash (SHF)-to-a-trunk feature lets you

office features

use central office business/telephone features to

 

supplement the features provided by your HCX5000

 

system.

 

The most typical use of switchhhook-flash-to-a-trunk is to

 

transfer calls. Transferring calls in this way prevents you

 

from tying up two HCX5000 trunks.

Conditions

 

To transfer a call using switchhook flash to a trunk, the

 

following conditions must be satisfied:

 

• You must be talking on an incoming call from a central

 

office phone

 

• The trunk over which this call is received must be set up

 

to use the SHF-to-a-trunk feature.

 

Ask your system administrator if your system is set up for

 

this feature.)

Example

 

You receive a call over a trunk that is set up for the

 

SHF-to-a-trunk feature. The call is from Mr. Smith, whose

 

phone is a central office station and who wants to make a

 

reservation. You must transfer the call to the centralized

 

reservation service for your hotel.

 

 

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HCXTD840, Issue 1, July 2001

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Hitachi HCX5000I manual Switchhook-Flash To Transfer Calls, Using central, Office features, Conditions, Example