Paper handling problems

Paper handling problems

Problem

Solution

 

 

Paper jam

See Clearing copier/scanner jams for more information.

 

Make sure that you are scanning with media that meets

 

specifications. See Media for more information.

 

Make sure that you are scanning with media that is not

 

wrinkled, folded, or damaged.

 

Make sure that the scanner is clean. See Cleaning the

 

copier/scanner for instructions.

 

Use a carrier sheet. See Precautions for copying and

 

scanning for instructions.

 

 

Scan is skewed (crooked)

Adjust the media guides to the width of the media that you

 

are using and try rescanning. See Loading originals in the

 

copier/scanner for more information.

More than one sheet feeds through the copier/scanner at one time

The input tray might be too full. See Loading originals in the copier/scanner for instructions.

Make sure that the original is not wrinkled, folded, or damaged.

The copier separation pad might be worn. See Replacing the copier/scanner separation pad for instructions.

Scanner does not pull media from the media input tray

The pickup roller might be dirty or damaged. See Cleaning the copier/scanner for instructions.

The sheet does not exit to the correct path

Open or close the straight-through output door to reflect the output path that you want to use. See Loading originals in the copier/scanner for more information.

Print job is extremely slow

See The scan takes too long.

 

 

154 Chapter 10 Troubleshooting the copier/scanner

EN

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Image 156
HP 1200 manual See The scan takes too long