Unwanted lines

Make sure that the priority input tray is in place.

Ink, glue, correction fluid, or an unwanted substance might be on the scanner sensor. Try cleaning the copier/scanner. See Cleaning the copier/scanner for instructions.

The photosensitive drum inside the toner cartridge has probably been scratched. Install a new HP toner cartridge. See Changing the toner cartridge for instructions.

Black dots or streaks

Ink, glue, correction fluid, or an unwanted substance might be on the scanner sensor. Try cleaning the copier/scanner. See Cleaning the copier/scanner for instructions.

Unclear text

Try adjusting the settings.

HP LaserJet Copier: see Using HP LaserJet Copier for more information.

Quick Copy settings: see Using the Quick Copy feature for more information.

Make sure that you have the correct resolution and color settings. See Scanner resolution and color for more information.

You might need to change the properties settings for the associated function in HP LaserJet Director or HP Document Manager. See Accessing the online help.

Reduced size

The HP software settings might be set to reduce the scanned image.

See HP LaserJet Director Toolbox (Windows 9x, 2000, Millennium, and NT 4.0) for more information about changing the settings in HP LaserJet Director and HP LaserJet Document Manager.

See Using the Quick Copy feature for more information about changing the settings for Quick Copies.

See Using HP LaserJet Copier for more information about changing the settings for HP LaserJet Copier.

152 Chapter 10 Troubleshooting the copier/scanner

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HP 1200 manual Unwanted lines, Black dots or streaks, Unclear text, Reduced size