Online services, World Wide Web URL, America Online | HP 1200

Online services

For 24-hour access to information over your modem, we suggest the following services.

World Wide Web URL

You can obtain printer drivers, updated HP printer software, and product and support information from the following URLs:

in the U.S.	http://www.hp.com/support/lj1200
in Europe	http://www2.hp.com

You can obtain printer drivers from the following sites:

in Korea	http://www.hp.co.kr
in Taiwan	http://www.hp.com.tw

or the local driver Web site http://www.dds.com.tw

America Online

America Online/Bertelsmann is available in the U.S., France, Germany, and U.K. Printer drivers, updated HP printer software, and support documentation to help answer your questions about which Hewlett-Packard products are available. Use Keyword HP to start your tour or call 1-800-827-6364 and use preferred customer #1118 to subscribe. In Europe, call the following numbers:

Austria	0222 58 58 485
France	++353 1 704 90 00
Germany	0180 531 31 64
Switzerland	0848 80 10 11
United Kingdom	0800 279 1234

CompuServetm

Printer drivers, updated HP printer software, and interactive sharing of technical information with other members are available on CompuServe’s “HP User’s forums” (GO HP), or call

1-800-524-3388 and ask for representative #51 to subscribe. (CompuServe is also available in the U.K., France, Belgium, Switzerland, Germany, and Austria.)

EN	Hewlett-Packard Support 195

Image 197

HP 1200 manual Online services, World Wide Web URL, America Online, CompuServetm

Contents

User guide Page User Guide Warranty Contents Getting to know the print server Media Copying tasks Troubleshooting the copier/scanner Service and support Appendix E Memory Dimm Appendix H Scanner resolution and color Getting to know the printer Print with excellent quality Understanding the printer’s features and benefitsSave Time Save money Expand your printer Identifying the printer’s components Ready light green Go button and light green Printer control panel Priority input tray Printer input traysMain input tray Printer media guides Straight-through output path Printer output pathsOutput bin Toner door Choosing paper and other media Main input tray Loading media into the input traysPriority input tray Specific types of media Understanding voltage conversions Turning the power off Windows 9x, 2000, Millennium, and NT Accessing the printer properties driver and helpPrinter properties driver Software For Macintosh Computers Accessing the print driverPostScript Printer Description Files PPDs HP LaserJet Utility Printer properties online help Printer online helpPrintCopyScan Online help LaserJet Document Manager Click Help from the main menu Printing a configuration Getting to know the copier/scanner Powerful copier software Copy Plus Understanding the copier/scanner’s features and benefitsScan Copy Identifying the copier/scanner’s components Copy Scan Copier/scanner control panel Copier/scanner door Media input tray, guides, and output bin Supported media sizes and types Precautions for copying and scanning Loading originals in the copier/scanner Getting to know the software Accessing HP LaserJet Director WindowsAccessing HP LaserJet Director Mac OS Windows To turn off the HP LaserJet DirectorMac OS Open the HP LaserJet Director Accessing HP Workplace Mac OS Accessing HP LaserJet Document Manager Windows HP LaserJet Copier Copy Plus Quick Copy settingsAccessing HP LaserJet Director Toolbox Click HP LaserJet Device Configure HP LaserJet Device ConfigurationClick Device Configuration Click Programs Click HP LaserJet 1220 Series Accessing HP LaserJet Photo Center HP LaserJet Director Accessing the online helpHP LaserJet Document Manager Any HP LaserJet 1220 software Getting to know the copier/scanner Getting to know the print server Using network protocols Understanding the print server’s features and benefits Identifying the print server’s components Installing the print server To install the HP JetDirect 175X hardware Install the printer and server Installing and configuring the network softwareInstall the software on a network Prerequisites Using the embedded web server Compatible Web Browsers Using HP Web JetAdminStarting the embedded web server Benefits of using Bootp Additional configuration and management toolsUsing Bootp Configuring the Bootp server Tag Description Bootptab file entries Address Unix systems Using Dhcp Windows NT 4.0 server Windows systemsPage Windows 2000 server Page Enabling or disabling Dhcp Moving to another network Media Optimizing print quality for media types To print transparencies or labels Printing transparencies and labels Printing one envelope Printing envelopes Printing multiple envelopes To print letterhead or preprinted forms Printing letterhead or preprinted forms To print on custom-sized media or cardstock Printing custom-sized media or cardstock Media Printing tasks Printing with manual feed Printing on both sides of the paper manual duplexing Manual duplex using the output bin Manual duplex on heavy media or card stock Printing watermarks Accessing the watermark feature Accessing the multiple pages per sheet feature Mac OS Accessing the multiple pages per sheet feature Windows On next Printing bookletsPage Canceling a print job Understanding print quality settings Using EconoMode Save Toner Scanning tasks Starting a scan Working with scanned items Scanning to e-mail Using the e-mail feature Mac OS Using the e-mail feature Windows 98, 2000, Millennium, NT Editing scanned text Optical Character Recognition Online help Storing scanned text or images Acquiring an image Adjusting the contrastAccessing the contrast feature Image Enhancement Accessing the image enhancement featuresEnhancing the scanned image in HP Document Manager Accessing the annotation features Canceling scan jobsAdding annotations to scanned images Properties Copying tasks Using the Quick Copy feature Understanding copying features WIndows 9x, 2000, Millennium, and NT 4.0 Accessing the Quick Copy settings Accessing HP LaserJet Copier Using HP LaserJet CopierAccessing HP LaserJet Copy Plus Windows 9x, 2000, Millennium, NT 4.0, Mac OS Access HP LaserJet Copy Plus from the following locations Canceling copy jobs Managing the toner cartridge Storing toner cartridges Using HP toner cartridgesHP policy on non-HP toner cartridges Toner cartridge life expectancy Saving toner Recycling toner cartridges Redistributing toner Changing the toner cartridge Page 103 Troubleshooting the printer Pages did not print Finding the solutionPages printed, but there was a problem Light status legend Printer light patterns Printer initialization/Cancel Error messages on the screen Solution Error messages on the screen Avoid memory-intensive tasks such as sending a fax or Symptom Possible Cause Solution Problems in the Chooser Common Macintosh Problems Symptom Possible Cause Solution USB Problems Symptom Possible Cause Solution Printing ErrorsLaserWriter LaserWriter 8.4 and higher Hardware troubleshooting Software troubleshooting Click Select PPD Selecting an Alternate PostScript Printer Description PPDRenaming the Printer PS Errors Symptom Possible Cause Solution Troubleshooting PostScript PS Errors PS Errors Symptom Possible Cause Solution Specific Errors Paper handling problems Problem Solution Paper handling problems Paper handling problems ProblemSolution Printed page is different than what appeared on screen Printed page problems Problem Solution Settings. See Printer properties driver for more Printed page problems ProblemSolution Light print or fade Improving print qualityToner specks Dropouts Toner smear Vertical linesGray background Misformed characters Loose tonerVertical repetitive defects Wrinkles or creases SkewCurl or wave Toner scatter outline Cleaning the printer Cleaning the toner cartridge area Cleaning the printer media path Typical media jam locations Clearing printer media jams Removing a jammed Page Changing the pickup roller Gently pull the pickup roller up Cleaning the pickup roller Changing the printer separation pad Page Troubleshooting the printer 137 Troubleshooting the copier/scanner Copying problems Scanning problems Did you send a print or copy job before you tried to scan? SolutionDescriptionScanner did nothing SolutionDescription Correctly? No preview appeared on the screenIs the original loaded Scanned image is of poor quality SolutionDescription Part of the image did not scan or text is missing Solution Description Is the original of poor quality? Text cannot be edited Is your software set to scan in color? Do you have your resolution and grayscale set too high?Scan takes too long Source Error messages appear on the screenUnable to activate Twain Is the wrong printer No copy came out of the printer or the scanner did nothingIs media loaded in the input tray? Is the toner cartridge low on toner? Copies are blank, missing images, or faded Improving copy/scan quality Preventing problems Vertical white stripes Identifying and correcting copy/scan defectsBlank pages Too light or dark Black dots or streaks Unwanted linesUnclear text Reduced size Toner scatter outline See The scan takes too long Cleaning the copier/scanner Clearing copier/scanner jams Clearing jams Replacing the copier/scanner separation pad Removing the copier/scanner Page Closing the left side panel Troubleshooting the copier/scanner 163 Troubleshooting the print server Finding the solution USB Port HP JetDirect 175X configuration LED light patterns Understanding the print server’s light patternsBehavior Meaning Status Understanding the print server configuration Using a print server configurationPrinting a print server configuration Status field error messages Section Description Sections and messages Message Description General HP JetDirect information Manufacturing ID Auto NegotiationDate Manufactured Snmp Set Cmty Name Device Name USB port informationManufacturer Serial Number Network statistics TCP/IP protocol information Default GatewayHost Name IP Address Bootp Server Config ByBOOTP/DHCP Server Config File Access List Idle TimeoutDomain Name DNS Server Web JetAdmin URL Primary Frame Type IPX/SPX protocol informationNode Name ENSNAP, and EN802.3 NetworkFrame Type AppleTalk protocol information Error Code and Message Description Error messages 0D LAN Error Invalid Gateway 4D CF ERR Access List Exceeded Unable to Connect Print server Verifying your hardwarePrinter Verify scanning over the network Verify printing when attached to a computer 187 Service and support Availability Hardware serviceExtended warranty Guidelines for repacking the printer Service information form Service information form Hewlett-Packard Support European Customer Support Center In-country/region support numbers Page World Wide Web URL Online servicesAmerica Online CompuServetm Obtaining software utilities and electronic information Hewlett-Packard direct ordering for accessories or supplies Hewlett-Packard SupportPack Hewlett-Packard service informationHewlett-Packard Support Assistant compact disc Page Argentina Worldwide country/region sales and service officesAustralia Austria Chile Brazil CroatiaChina Colombia Greece Israel Germany IndiaHong Kong SAR Hungary Latin American Headquarters KoreaMéxico Middle East Russia RomaniaSingapore Slovakia Ukraine Turkey VenezuelaUnited Arab Emirates United Kingdom 205 Printer specifications Printer specifications Environmental specifications SpecificationsElectrical specifications Acoustics Printer capacities and ratings Printer specifications Physical specifications Port availability Printer specificationsMemory specifications FCC compliance Protecting the Environment Environmental Product Stewardship ProgramThis HP LaserJet product eliminates This HP LaserJet product design reduces Plastics HP Printing Supplies Environmental Program InformationHP LaserJet Printing Supplies Returns Non-U.S. Recycling Returns Paper Material safety data sheet Declaration of Conformity Regulatory statements Korean EMI statement Laser safety statementCanadian DOC regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for Finland Appendix a Printer specifications 217 Printer and copier/scanner specifications Appendix B Printer and copier/scanner specifications Dimm Copier/scanner capacities and ratings HP LaserJet 1220 PrintCopyScan specifications FCC compliance Environmental Product Stewardship Program ALL Laser safety statement Laser statement for Finland Appendix B Printer and copier/scanner specifications 227 Print server specifications Appendix C Print server specifications Electromagnetic emissions Electromagnetic immunity Safety European community Regulatory statements Foothills Blvd Canada DOC regulations Chinese safety statement Appendix C Print server specifications 237 Media specifications Printer media specifications Paper usage Symptom Problem with paper Solution Guidelines for using mediaSupported media sizes printer Paper As those used in some types of thermography Label construction LabelsTransparencies Envelope construction EnvelopesEnvelopes with double-side seams Envelopes with adhesive strips or flaps Envelope storage Card stock and heavy mediaCard stock construction Card stock guidelines Appendix D Media specifications 245 Memory Dimm Installing a Dimm memory Page Testing the Dimm installation Removing a Dimm Appendix E Memory Dimm 251 Warrantylicensing HP Software License Terms Hewlett-Packard software license agreementPage Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement Limited warranty for toner cartridge life How does State, Province, or Country Law apply? Appendix F Warranty and licensing Ordering information Description or use Accessories and ordering information259 Order number Appendix G Accessories and ordering information 261 Ordering information Country/region Part Numbers Input Rating Output Rating Power module chart 263 Scanner resolution and color Overview Resolution and color guidelines Resolution Color Setting Recommended use Where you set the color value Appendix H Scanner resolution and color ARP Duplicate IP Address 181 Autonegotiation Index Index Disconnecting from Server IPX/SPX OUT of Buffers TCP/IP Xmit Collisions Xmit Late Collisions Page Copyright 2002 Hewlett-Packard Company