Scanned image is of poor quality

SolutionDescription

Is the original a second generation photo or picture?

Reprinted photographs, such as those in newspapers or magazines, are printed using tiny dots of ink that make an interpretation of the original photograph, which dramatically decreases the quality. Often, the ink dots form unwanted patterns that, when scanned and reprinted or displayed, can be detected. If the following suggestions do not solve your problem, you might need to use a better quality version of the original.

To eliminate the patterns, try reducing the size of the scanned image. See Enhancing the scanned image in HP Document Manager for more information.

Print the scanned image to see if the quality is better.

Make sure that your resolution and color settings are correct for the type of scan job that you are performing. See Scanner resolution and color for more information.

Is the image quality better when printed?

The image displayed on the screen is not always an accurate representation of the quality of the scan.

Try adjusting the settings on your computer monitor to display more colors (or levels of gray). Typically, you make this adjustment by selecting Display found in the Control Panel. See the documentation that came with your computer.

Try adjusting the resolution and color settings in the scanner software. See Scanner resolution and color for more information.

Is the image skewed

The original might have been loaded incorrectly. It is important

(crooked)?

to use the media guides when you load the originals. See

 

Loading originals in the copier/scanner for more information.

 

 

Does the scanned image

See Improving copy/scan quality for more information.

have unwanted blots, lines,

 

vertical white stripes, or any

 

other defect?

 

 

 

Is the scanner dirty?

If the scanner is dirty, the image produced will not have

 

optimum clarity. See Cleaning the copier/scanner for

 

instructions.

142 Chapter 10 Troubleshooting the copier/scanner

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HP 1200 manual Scanned image is of poor quality