Infrared Printing Problems (continued)

Symptom

Possible Cause

Solution

 

 

 

The connection cannot be

Bright lights are interfering

Make sure that no bright light

established or the

with the signal.

is shining directly into either IR

transmission seems to be

 

port. Bright light of any kind

taking longer than usual

 

(sunlight, incandescent light,

(continued).

 

fluorescent light, or light from

 

 

an infrared remote control,

 

 

such as those used for TVs

 

 

and VCRs) shining directly into

 

 

one of the IR ports may cause

 

 

interference. Position the

 

 

device closer to the IR port on

 

 

the printer.

 

 

 

The printer prints only part of a

The connection has been

IrDA-compliant devices are

page or document.

interrupted during

designed to recover from

 

transmission.

temporary connection

 

 

interruptions. Re-establish the

 

 

connection. (Depending on the

 

 

device you are using, it can

 

 

take anywhere from 3 to 40

 

 

seconds to re-establish the

 

 

connection.)

 

 

 

The print job has been

The connection may have

If the connection is broken

properly sent to the printer, but

been disrupted or broken.

before the print job has

the printer will not print.

 

started, the printer may not

 

 

print any of the job. If the Data

 

 

(middle) light is on, press JOB

 

 

CANCEL to clear the printer

 

 

memory. Position the device

 

 

within the range of operation

 

 

and print the job again.

 

 

 

The IR status light turns off

The connection may have

If the Data (middle) light is on,

during transmission.

been broken.

press JOB CANCEL to clear the

 

 

printer memory. Position the

 

 

device within the range of

 

 

operation and print the job

 

 

again.

 

 

 

98 Chapter 4 Problem Solving

EN