Common Windows Problems
Common Windows ProblemsSymptom | Possible Cause | Solution |
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Windows message during |
| Quit all software. Remove all software |
installation reads: “File in |
| from the StartUp Group, then restart |
Use.” |
| Windows. Reinstall the printer drivers. |
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Error Message: |
| Make sure the cables are connected |
“Error Writing to LPTx” in |
| correctly, the printer is on, and the |
Windows 9x. |
| Ready (front) light is on. |
|
| If |
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| turned on in the driver, it will also |
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| cause this message. |
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| Click on Start, Settings, Printers. |
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| Right click on the HP LaserJet 2100 |
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| driver and select Properties. Click on |
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| Details, Port Settings. Remove check |
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| from “Check Port State before |
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| Printing” box. Click OK. Click on |
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| Spool Settings. Select “Print Directly |
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| to Printer.” Click OK. |
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| Try printing again. |
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Error Message: |
| Close all other applications, reboot |
“General Protection Fault” |
| Windows, and try again. |
“Exception OE” |
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“Spool32” |
| Switch the printer driver. If the |
“Illegal Operation” |
| HP LaserJet 2100 Series PCL 6 |
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| Driver is selected, switch to another |
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| printer driver such as an HP LaserJet |
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| 2100 Series PCL 5e Driver or a |
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| Microsoft Driver. |
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108 Chapter 4 Problem Solving | EN |