PS Errors Symptom Possible Cause Solution | HP 2100 M, 2100 TN

PS Errors (continued)

Symptom	Possible Cause	Solution

VM Error	Font Error	Select unlimited
		downloadable fonts from
		printer driver.
Range Check	Font Error	Select unlimited
		downloadable fonts from
		printer driver.

EN	Chapter 4 Problem Solving 115

Image 127

HP 2100 M, 2100 TN manual PS Errors Symptom Possible Cause Solution

Contents

S e r J e t Page User Guide Copyright Hewlett-Packard Company WarrantyTrademark Credits Utilities, drivers, HP Support Online Services for 24-hourAccessories or supplies HP Support Assistant Obtaining software HP Service Agreements HP Support HP Service Information Finnish GermanNorwegian Danish Customer Support Worldwide Contents Viii Printer Tips and Maintenance Service and Support Index Getting to Know the Printer Printer Basics Excellent Print Quality Printer Features Automatic Language Printer Software For software installation Windows Installation Printer Drivers Software for WindowsRegister your printer with HP HP FontSmart HP LaserJet Configuration Utility HP-UX Networked Devices How the JetSend Communications Technology WorksInfrared Devices Macintosh Installation PostScript Printer Description Files PPDs Software For Macintosh ComputersHP LaserJet Utility Using the Remote Control Panel DOS InstallationDOS Remote Control Panel How do I access printer features? Software Installation TipsDo not have a CD-ROM drive How do I remove the printing software? What other software is available to me? Control Panel Job CancelButton Usage Ready Light PatternsControl Panel Light Messages Startup Data ProcessingManual Feed with Pause Paper Out requested tray Paper Out Service Error Continuable ErrorAccessory Error IR Status Light IR Port Printing with the Infrared Port Wireless Printing Printing Instructions Interface Ports Accessories Option Description or Use Part Number Accessories and Ordering Information Cable and Interface Accessories Supplementary Documentation Printer Basics Overview Printing Tasks Purchasing Paper and Other Media Preparing for Printing Tray 1 Media Sizes Media Input Options Tray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing on Envelopes Printing TasksPage Print-side up, top Printing on Labels Printing on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Letterhead or Preprinted Forms Orientation Printing on Special Media Job Cancel Tips Canceling a Print Job Software Tasks Accessing the Printer Driver Using the Printer Driver Help To create or edit a watermark Creating and Using WatermarksWatermarks Printer Driver Procedure Windows 3.1/9x To use an existing watermark Windows NT To use an existing watermark Windows 9x PS To use an existing watermark Windows NT 4.0 PS To use an existing watermark Macintosh LaserWriter 8.4 and higher Windows NT Up Printing Printer Driver ProcedurePrinting Multiple Pages on One Sheet of Paper N-up Printing Windows 3.1/9x Higher MacintoshLaserWriter LaserWriter 8.4 Custom Paper Size Printer Driver Procedure Setting a Custom Paper Size Macintosh LaserWriter 8.5 and higher Windows 3.1/9x Creating Quick Sets Creating and Using Quick SetsQuick Sets Printer Driver Procedure Using Quick Sets If you are running the printer driver from the server, you EconoMode Printer Driver Procedure Using EconoMode Macintosh LaserWriter 8.4 and higher Resolution Options Choosing Print Quality SettingsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure To fit your document to letter- or A4-size paper Using Reduce/Enlarge OptionsReduce/Enlarge Printer Driver Procedure Windows 9x PS To reduce or enlarge your document Windows NT 4.0 PS To reduce or enlarge your document Selecting a Paper Source Selecting Paper Source Printer Driver ProcedureWindows NT 4.0 PS REt Printer Driver Procedure Using REt From the Device Options tab, select the desired Restoring Defaults Printer Driver Procedure Restoring Default Printer Driver Settings Printing on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Tray Locking Printer Utility ProcedureWindows Printer Tips and Maintenance Toner Cartridge Life Expectancy Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Storage Redistributing the Toner Page Toner Cartridge Cleaning Cleaning the PrinterUsing the Printer Cleaning Processes Engine Cleaning Starting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting Checklist Using the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Demo ConfigurationCleaning Process Printing Special Pages Clearing Paper Jams Paper Jam Toner Cartridge Area 4Note Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Print Quality Checklist Solving Print Quality Problems Image Defect Examples Toner Specks Light Print or FadeDropouts Loose Toner Vertical LinesGray Background Toner Smear Curl or Wave Vertical Repetitive DefectsMisformed Characters Skew Hint Wrinkles or Creases Infrared Printing Problems Symptom Possible Cause Solution Infrared Printing Problems One of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Symptom Possible Cause Solution Common Windows Problems Common Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Printing Errors Macintosh Problems Symptom Possible Cause Solution Macintosh Problems Symptom Possible Cause Solution Renaming the Printer Selecting an Alternate PPD PS Errors Symptom Possible Cause Solution Troubleshooting PS ErrorsSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving HP Express Exchange Availability Guidelines for Repacking the Printer WHO is Returning the EQUIPMENT? Service Information Form Next-Day On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Priority On-Site Service Hewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Far East Region ColombiaGermanyCzech Republic Denmark Headquarters Japan NetherlandsKorea New Zealand Norway Latin American Switzerland SingaporeSpain Sweden Service and Support HP LaserJet 2100 with Printer SpecificationsHP LaserJet Optional Tray WAd 6.2 belsA Printing FCC Regulations This HP LaserJet printer design reduces Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer eliminates HP Toner Cartridges PlasticsPaper Material Safety Data Sheet Declaration of Conformity Regulatory Statements LED Safety Laser Safety StatementCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Supported Sizes of Paper Tray Dimensionsa Weight Capacityb JIS Tray 2 or Tray Dimensionsa Weight Capacityb Symptom Problem with Paper Solution Guidelines for Using Paper Category Specifications Paper Specifications Printing and Paper Storage Environment Minimum Maximum Envelopes Envelopes with Adhesive Strips or Flaps Envelopes with Double Side Seams Envelope Storage Envelope MarginsType of Address Top Margin Left Margin Label Construction Labels Transparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands PJL Understanding PCL Printer Command Syntax Escape character Entering Escape Characters Combining Escape SequencesDOS Software Application Entry What Appears Selecting PCL Fonts Common PCL Printer Commands Function Options # ?&l #O ?&l #L Common PCL Printer Commands Function Command Options # Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page 50% Total Recycled Fiber with Printed on at leastAt least 10% Post-Consumer Paper