Printer control panel messages (continued)
Message | Description | Recommended action | |
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| |
49 ERROR (XXXX) | A communication error has | Turn the printer off and then on | |
CYCLE POWER | occurred. | to clear the error. If this does | |
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| not solve the problem try the |
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| following: |
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| 1) Cancel the current print job |
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| from your PC or server. Resend |
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| the print job. If this does not |
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| work, try sending a different |
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| job. |
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| 2) If your computer is |
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| connected to the printer |
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| through a parallel cable, verify |
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| that the cable is connected |
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| correctly and is of good quality. |
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| 3) If the problem persists, call |
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| HP Support. |
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| |
50.X FUSER ERROR | A fusing error has occurred. | Clear the error by turning the | |
| X indicates the error type as follows: | printer off and then on. If the | |
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| problem persists, call |
| X | Description | HP Support. |
| 1 | Low fuser temperature | For 50.5 fuser errors (fuser |
| 2 Fuser warm up service | ||
| 3 | High fuser temperature | voltage mismatch), verify that |
| 4 | Faulty fuser | the fuser is the same voltage |
| 5 | Fuser voltage mismatch | type as the printer. |
| 6 | Fuser heater cutoff |
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| 7 | Fuser motor malfunction |
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| |
51.X | A laser error has occurred due to a | Clear the error by turning the | |
PRINTER ERROR | beam detect error or laser failure. | printer off and then on. If the | |
alternates with |
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| problem persists, call |
CYCLE POWER TO |
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| HP Support. |
CONTINUE |
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52.X | A scanner failure has occurred. | Clear the error by turning the | |
PRINTER ERROR |
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| printer off and then on. If the |
alternates with |
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| problem persists, call |
CYCLE POWER TO |
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| HP Support. |
CONTINUE |
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EN
Chapter 8 165