Clearing jams in the Tray 2 area | HP 4550DN, 4550N, 4550HDN

Clearing jams in the Tray 2 area

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Note

It is a good idea to inspect the input trays when clearing paper jams. However, opening and closing input trays has no effect on clearing paper jam messages.

1Pull out Tray 2 and place it on a flat surface.

2Inspect the rollers and remove any partially fed media. Be sure to remove all pieces of media.

3Inspect inside the printer and remove all media.

4Close Tray 2.

180 Solving problems with the printer

EN

Image 180

HP 4550DN, 4550N, 4550HDN manual Clearing jams in the Tray 2 area

Contents

Learn Quick access to printer information World Wide Web linksUser guide links User Guide Copyright and License Contents Common printing tasks Using color Printer Interfaces Contents Appendix a Dimm Installation Index Where to look for more information Setting up the printerHP JetDirect Print Server Administrator’s Guide Accessory and Consumable Installation Guides Using the printer Online User GuideOnline Help How to use this online user guide Features of Acrobat ReaderFinding topics in the online user guide Finding words Magnifying the page view Paging through a document Browsing with thumbnailsPrinting the document HP Color LaserJet 4550 Series Printer Overview Printer features Performance Features High content of recyclable components and materials Factors affecting printer performance Locating printer components Page Select printer settings using the printer control panel Controlling print jobs Select printer settings remotely with the embedded Enter printer commands directly into filesWeb server Managing memory Modules. Extended data output EDO DIMMs are not supported Printer software HP Resource Manager Printer drivers Additional driversOperating systema PCL 5c Other components and utilities HP JetSend communicationsPage Printer supplies and accessories Accessory Product Description Additional information Number HP LaserJet Printer Family Paper Specification Guide Using the printer control panel When to use the printer control panel Locating printer control panel features 1Printer control panel Using printer control panel keys Using the printer online Help system Interpreting control panel indicator lights Indicator Off Flashing Control panel menus Menu lockingMenu map To print a menu map Interpreting the menu map Information menu Menu item Description Paper handling menu Tray 1 MODE=CASSETTE Printing menu Menu item Values Description Configuration menu HRS Clearable JOB Menu Calibration menu Resets menu Hard disk dependent menus Quick Copy Jobs menu Private/Stored Jobs menu EIO menu Printer configuration To print a printer configurationPrinter information pages Interpreting the printer configuration 3Printer configurationPage Supplies status To print the supplies status Interpreting the supplies status Other supplies informationPrinter information Usage To print the usage Interpreting the usage Event log To print an event logInterpreting the event log Using the printer control panel in shared environments Changing printer control panel configuration settings To change printer control panel configuration settings Changing PowerSave settings To change the PowerSave setting Switching printer personalities To switch printer personality Setting the I/O timeout To set the I/O timeout To disable the high-speed parallel interface Disabling the high-speed parallel interface Setting advanced functions Resetting printer memoryTo enable bidirectional parallel communication To reset printer memory Resetting the printer to factory default settings To reset the printer to factory default settings Common printing tasks Selecting print media Supported media weights and sizes Tray Supported media Media Capacity Specifications Duplex Media to avoid Printing on special media TransparenciesGlossy paper Colored paper Envelopes Labels Heavy paper Preprinted forms and letterhead Recycled paper Selecting output bins Selecting media by type Configuring input trays Configuring Tray 1 as a cassetteTo configure Tray 1 as a cassette Configuring Trays 2 and 3 by media type To configure Trays 2 orTray priority Printing from Tray 1 multipurpose tray Loading media into TrayTo load media into Tray Page Loading envelopes into Tray To load envelopes into Tray Printing envelopes when Tray 1 MODE=CASSETTE Printing envelopes when Tray 1 MODE=FIRST Printing from Tray Page Printing from Tray 3 optional 500-sheet paper feeder 2Tray 3 optional 500-sheet paper feederPage JIS B5 Page Page 3Optional duplex printing accessory To use the optional duplex printing accessory Control panel settings for duplex printing To set duplex printing from the printer control panel Options for binding duplex printing jobs 4Binding options Special printing situations Printing a different firstPrinting on custom-size media Stopping a print request To stop the current print job from the printer controlPanel To stop the current print job from your software Job retention features Quick copying a jobPrinting additional copies of a quick copy job Deleting a stored quick copy job Proofing and holding a job Printing the remaining copies of a held job Deleting a held job Printing a private job Specifying a private jobReleasing a private job Deleting a private job Storing a print job Printing a stored job Deleting a stored job Setting up to print with Windows 9x/NT Printing with the optional HP Fast InfraRed ReceiverPrinting a job Interrupting and resuming printing Using color Matching colors Automatic color adjustment HP ColorSmartColor management options Print in Grayscale Manual color adjustment Halftone optionsColor map Page Four-color printing Cmyk Matching PANTONE* colors Automatic PANTONE* calibration To turn off Automatic PANTONE* calibration Page PANTONE* colors in the PANTONE* Matching System. These Using fonts Using internal TrueType fonts Understanding printer default fonts Changing the default fontSelecting a font other than the default Font selection priority Selecting symbol sets Symbol set availabilityEntering symbols into text Selecting fonts Selecting PCL fonts through the printer control panel Internal Soft Printing a list of available printer fonts To print a list of available fonts Interpreting the font lists Using fonts in PostScript Emulation Using fonts on a network Guidelines for printing with different fonts Adding support for accessory fonts to a printer driver Using special type effects Hewlett-Packard custom font services Printer Interfaces Parallel configuration Parallel cable C connector Enhanced I/O EIO configuration HP JetDirect print servers Available enhanced I/O interfaces NetWare networksWindows and Windows NT networks LocalTalk configuration LocalTalk network configurationAppleTalk Networks Macintosh DIN-8 cable Setting network security on the printer UNIX/Linux networks Configuring Novell NetWare frame type Parameters Frame type Description Configuring TCP/IP parameters BOOTP=YES * displaysPage Page To disable IPX/SPX Disabling network protocols optionalTo reach network protocols To disable DLC/LLC To disable TCP/IPTo disable Apple AppleTalk Printer Interfaces Consumables and cleaning 1Consumable replacement clearance diagram Making room around the printer for replacing consumables Consumable replacement guidelines Approximate replacement intervals for consumable items 145 Locating consumables 2Consumable item locations Environmental collection program Cleaning the printer Cleaning excess toner from the printer Cleaning the toner density sensor To clean the toner density sensorPage Printer control panel messages Critical error messages Message typesStatus messages Printer control panel messages Checking Paper PathChecking Printer Clean Drum ErrorDuplex Error Power OFF EIO Install Color Install TrayFile Operation Failed Memory Settings Press GO to Continue No JOB to CancelManually Feed Size Powersave on Print JOB Cancelled PrintingAccessories Configuration Demonstration Engine TestFile Directory Font List Reinstall ResettingResetting Values Factory Settings Toner Color OUT Toner PositionColor = State Transfer KIT LOW Tray X SIZE= Tray X TYPE=Type Unable to XX Paper JAM Check ALLRear Doors Check Middle Printer Error Buffer OverflowPress GO to Continue Parallel I/O Press GO to Continue EIO X BAD Error Cycle PowerFuser Error Cycle Power to 53.XY.ZZ Error No More ErrorsBase MEM Bank B Dimm a Bank B DC Controller FAN Error Continue No System Service Error Nvram ErrorCheck Settings EIO Error Control panel messages for external devices TOO Many Pages JOB to FinishFinisher Failure Device Failure Printer control panel messages Solving problems with the printer Basic troubleshooting checklist Paper jam locations Paper jam recovery To enable Paper Jam Recovery Cause Solution Common causes of paper jams Clearing paper jams Clearing jams in the middle front drawer areaPage Clearing jams in the Tray 2 area Clearing jams in the optional Tray 3 area Clearing jams in the rear door areas Page Clearing jams in the front duplex drawer area Media-handling problems Printer feeds multiple sheetsPrinter feeds incorrect page size TRAY=CASSETTE Media does not feed automatically Media does not feed from Input Trays 2 or Transparencies or glossy paper will not feed Envelopes jam or will not feed in the printer Output is curled or wrinkled Printer will not duplex Printer response problems No display message Printer is on, but nothing prints Chapter Printer is on, but is not receiving data Unable to select the printer from the computer See Chapter Printer control panel problems Control panel settings work incorrectlyUnable to select Tray 3 optional 500-sheet paper feeder Print quality troubleshooting Repetitive image defectsImage defect ruler 195 Image defects Image defect table Background scatter Banding and horizontal lines Banding horizontal Banding verticalBlack lines Blank pages or missing a color Character voids Distorted image Dropouts Faded print, faded areas, or faded vertical streaks Toner smear Ghosting Gray streaksIrregular, raised streaks Light, dark, or faded print Non-adhering toner Marbled output Random spotsSharkskin Sunburn Imaging drum defects CausesActions Overhead transparency defects Dull or dark transparencies Rippled or wavy transparenciesIncorrect image on transparencies Repetitive defects on transparencies Streaking or smudges on transparencies Color printing problems Printing black instead of colorMissing color or incorrect shade Inconsistent colors after loading toner Printed colors do not match screen colors Unable to print all characters in a symbol set Incorrect printer outputIncorrect fonts are printed Drifting text between printouts Erratic, missing characters or interrupted printout Partial printout Software application problems Unable to change system selections through softwareUnable to select a font from the software Unable to select colors from the software Dimm Installation Dimm configuration Figure A-1Do not remove the Dimm in slot #1 Installing DIMMs To install a DimmPage Page Verifying Dimm installation Resource saving/permanent resources Installing EIO cards/mass storage PCL commands PCL commands PJL commands Interpreting PCL printer command syntax Figure B-1Printer command elements Combining escape sequences in PCL Printer command syntax Entering escape characters Application Escape Character Entry What Appears Symbol set Selecting PCL fontsFont list Point size Common PCL commands PCL Commands Control Commands Cursor Positioning Programming Hints PCL Commands PCL commands Electrical specifications Volt Models Operating environment specifications Acoustic emissions Environmental product stewardship program Protecting the environmentThis HP LaserJet printer design eliminates This HP LaserJet printer design reduces HP recycling program information Appendix C Regulatory statements FCC regulations Canadian DOC regulations Vcci statement Japan Korean EMI statement Declaration of Conformity According to ISO/IEC Guide 22 and EN Safety information Laser safety Laser Statement for Finland Luokan 1 laserlaiteKlass 1 Laser Apparat Varo Material Safety Data Sheet Msds Hewlett-Packard Warranty Statement Support information Warranty and support information HP Maintenance Agreements On-site service agreements Support information Accessories or supplies HP Service InformationHP Service Agreements HP Customer Care HP direct ordering for HP Customer Care options worldwide Customer Care Centers Worldwide Worldwide Sales and Service Offices Colombia Czech RepublicDenmark Finland Italy JapanKorea Latin American Headquarters Russia SingaporeSpain Sweden Warranty and support information Embeddedserver Web Introduction Using the embedded Web server To access the embedded Web server Embedded Web server page sets Home page set Device page set Networking page set Embedded Web server Index Index Index Index Index See also fonts Page English