Printer is on, but is not receiving data
Cause | Solution |
|
|
The printer’s READY indicator light is not lit. | Press GO to return the printer to the READY |
| state. |
|
|
The top cover is not closed properly. | Close the top cover firmly. |
|
|
A printer message other than READY appears | See Chapter 8 for troubleshooting information. |
on the printer control panel. |
|
|
|
The interface cable is not correct for this | Select the correct interface cable for your |
configuration. | configuration. See Chapter 6 for more |
| information on printer interfaces. |
|
|
The interface cable is not securely connected | Disconnect and reconnect the interface cable. |
to both the printer and the computer. |
|
|
|
The printer is not configured correctly. | See Chapter 6 for configuration information. |
|
|
The interface configurations on the printer’s | Configure the printer to match your computer |
configuration page do not match the | configuration. |
configurations on the host computer. |
|
|
|
Your computer is not working properly. | Try using an application that you know works |
| properly to check your computer, or, in DOS, |
| type Dir > Prn at the DOS prompt. |
|
|
The computer port that the printer is | Run another peripheral connected to this port |
connected to is not configured or is not | to check the port operation. |
working properly. |
|
|
|
The printer has not been correctly named for | Use the appropriate utility to name the printer |
your network or Macintosh computer. | on the network. For Macintosh computers, |
| name the printer from within the Chooser |
| menu. |
|
|
EN
Chapter 9 191