9Solving problems with the printer

Overview

This chapter provides information on solving and preventing printer problems such as paper jams and image defects. The chapter includes the following sections:

●Basic troubleshooting checklist

●Paper jam locations

●Paper jam recovery

●Common causes of paper jams

●Clearing paper jams

●Media-handling problems

●Printer response problems

●Printer control panel problems

●Print quality troubleshooting

●Overhead transparency defects

●Color printing problems

●Incorrect printer output

●Software application problems

EN

Chapter 9 173