Clearing jams in the front duplex drawer area

1

2

3

1Pull out the duplex drawer and place it on a flat surface.

2Remove media from the duplex drawer. Rotate the thumbwheel to eject media. Be sure to remove any torn pieces of media.

3Inspect inside the printer and remove media. Be sure to remove any torn pieces of media.

4Close the duplex drawer. The printer will return to the READY state within a few minutes.

Note

If these actions do not resolve the problem, the printer will display an alternate jam message.

4

184 Solving problems with the printer

EN