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Ghosting

Full-page ghosting occurs when an image prints in full color on one page, but a faded copy of it is also seen on the following page.

●Replace the transfer kit.

●If the imaging drum is near end of life, replace it.

●If the toner cartridge is near end of life, replace it.

●The media you are using is not within specifications. Try a different type of paper.

Gray streaks

●The paper does not meet HP paper specifications or is stored improperly.

●The printer operating environment does not meet specifications.

●The toner cartridge is defective. Replace the black toner cartridge.

●There is excess toner inside of the printer. Clean the printer (see page 148).

●The imaging drum is defective or at the end of its life. Replace the drum kit.

Irregular, raised streaks

To diagnose this print quality problem, lay the printed page on a hard smooth surface, and feel the streaks of toner. The spots or streaks will not look raised, but will feel raised to the touch.

●Make sure that all media is cleared from the paper path (see page 176).

●The fuser roller is damaged. Replace the fuser kit.

●If one toner color is streaking, that toner cartridge has been damaged. Replace the toner cartridge for the streaking color.

●The paper does not meet HP paper specifications (see page 67). Use media that meets HP media specifications.

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