Light, dark, or faded print
●The message TRANSFER KIT LOW REPLACE TRANSFER KIT appears on the printer control panel. Print out a configuration page (see page 49) to verify the remaining life of the transfer belt. Replace the transfer belt if necessary.
●The moisture content of your paper is uneven or too low. Use paper from a different source or from an unopened ream of paper.
●Some areas of the paper reject toner. Use paper from a different source or from an unopened ream of paper.
●Your paper is excessively rough. Use a smoother, xerographic paper.
●The letterhead you are using is printed on rough paper. Try a smooth xerographic paper. If this solves your problem, consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer (see page 67).
●Media does not meet the specifications for this printer. Only use media that meets the media specifications for this printer (see page 67).
●The printer is operating in excessively humid or dry conditions. Verify that the printing environment is within humidity specifications (see page 235).
●If a TONER LOW or TONER OUT message is displayed on the printer control panel, replace the appropriate toner cartridge. If the problem persists, call for service.
●Excess toner may have been deposited on the transfer belt. Use a
Non-adhering toner
●There is excess toner in the printer. Clean the printer (see page 148).
●The toner cartridge is defective. Replace the toner cartridge color that is not adhering to the media.
●The paper is too smooth. Use media that meets HP media specifications (see page 67).
●The driver setting is set incorrectly. Change the paper type setting to heavy or glossy.
●The fuser is defective. Replace the fuser kit.
204 Solving problems with the printer | EN |
