HP 480-0005-00-15 manual Overview, Call Detail Recording

Chapter 6: Call Detail Recording

Overview

A Call Detail Record (CDR) is a string of data which contains call information such as call date and time, call length, calling party, and called party. Through the Call Detail Recording (CDR) feature, the Tenor CMS unit is able to generate a CDR at the completion of each call. CDRs are collected from multiple Tenor CMS units simultaneously and continuously.

A CDR file can be created each day to collect CDRs from each Tenor CMS that connects to the server. From this information you can capture billing type data which can be used by a separate software component to cre- ate billing reports, view call records, and generate daily/weekly/monthly statistics reports.

The last 9600 CDRs generated are stored by the Tenor CMS unit in a circular buffer (this means that any num- ber of CDRs over 9600 will overwrite the existing CDRs). We advise that you set up a PC or workstation to act as a CDR server responsible for receiving the CDRs as they are generated (up to four servers can be set up to collect CDRs from the Tenor CMS unit). The server will be responsible for capturing CDRs via TCP/IP, processing/storing them in permanent memory, and producing billing records. Any CDRs not collected from the Tenor CMS unit will be lost if the unit is powered down.

The CDR software and Billing software mentioned is 3rd party software, and is not provided by Quintum.

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