Component Status | HP 480-0005-00-15 manual

Chapter 8: Diagnostics/Maintenance

Component Status

You are able to display the status of certain chassis components via CLI’s monitor status command. You can use the status command to view information about the following components: MasterChassis (MC), Slot (SL), Device (DV), DigitalInterface (DI), EthernetInterface (EI), BorderElement (BE), and Gatekeeper (GK). See Chapter 4: Getting Started with Command Line Interface (CLI) for more information about the status com- mand.

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HP 480-0005-00-15 manual Component Status

Contents

Tenor Carrier MultiPath Switch CMS Table of Contents Hardware Components Hardware DescriptionFront View Installation Getting Started with Command Line Interface CLIESD Antistatic Wrist Strap Working with Snmp System Alarms Diagnostics/MaintenanceCall Detail Recording Reset System About this Guide What’s included? About this Guide Product Guide Conventions Preface-3 Finding Help Overview What is Tenor CMS? Overview SelectNet Technology Safety Net FeaturesState-of-the-Art Configuration and Network Management Unique Design Multiple Channels/Signaling Supported Dynamic Call RoutingFractional T1/E1 Support Easy Connect to Console PacketSaverIVR/RADIUS support Gatekeeper Call Control Management Powerful System Monitoring Capabilities Line Circuit Originated Calls Trunk Circuit Originated Calls Intra-trunk Routing Hairpinning Data Network Calls Other Call Routing OptionsVirtual Tie Line Hop-off PBX Call Snmp Support Zone Management Gatekeeper ServicesGatekeeper Call Registration Call Services Configuration Overview Hardware Components 1Board supported according to CMS Release Hardware DescriptionBoard interoperability Release Board Type P1.4.x P1.3.x P1.5.x P2.4.x P2.5.x Front with AC power Chassis CMS 14 Slot Rear with AC power Power Inlet Front with DC Power Chassis LEDs Power Plug Rear with DC powerPower Receptacle Card Slots Air Exhaust Chassis CMS960 8 Slot Wrist Strap Ground Socket 6Tenor CMS960 Rear View AC unit Strain Relief Mount Power Supplies Wrist Strap Ground Socket 7Tenor CMS960 Front View DC unit 8Tenor CMS960 Rear View DC unit Front View with AC power Chassis- CMS240 2 slotCard Slots Rear View with AC power Strain Relief Mount Fuse Front view with DC power Card Slots Rear View with DC power 12Tenor CMS Rear View DC unit System Controller Card Available for CMS P1.5.x 13System Controller Card Pin # Signal Definition Color 15DB-9 Female Connector Pin Order CPU Card Available for CMS P2.x.x Front View 16CPU Card Front Rear View 17CPU Card Rear 19DB-9 Female Connector Pin Order 4Input/Output 10/100 Ethernet port WAN Cards DS1 WAN Card with DSP module Hot Swap LED Status LEDs 21RJ-48 Port Pin Order DS1 Signal for DS1Card RJ-48 Ports Port# Pin Signal Definition T1 WAN Card 22 T1 WAN Card Hardware Components E1 WAN Card 24 E1 WAN Card Hardware Components DSP Resource Card 9Usage Guidelines WAN Card Usage Required DSP Cards Hardware Components RJ-45 Cables Cables10Cables Supported Cable Usage 11RJ-45 10/100BT Connector Pinouts RJ-45 Ethernet Cable 10/100Pin # Connects to 12RJ-48 Connector Pinouts for T1/E1/DS RJ-48 CablesRJ-48 to RJ-48 Straight Cable T1/E1/DS1 WAN to Trunk Side 13RJ-48 Connector Pinouts for T1/E1/DS1 Pin # Signal Definition Color for ConnectorRJ-48 to RJ-48 Crossover Cable T1/E1/DS1 WAN to Line Side 14DB-9 Connector Pinouts Pin # Function Description DB-9 to DB-9 Null Modem Cable for System Controller card 15DB-9 Connector Pinouts Pin # Function Description DB-9 Serial RS-232 Cable for CPU card Power Supplies CMS 14 slot With AC Power With DC PowerCMS960 8 slot 40CMS240 AC Power Supplies CMS240 2 slot Installation Inspect Package Contents InstallationPre-Installation Guidelines Install in Rack Installation 1Rack Installation Connection IntroductionConnect to Trunk Interface Pstn Connect to Line Interface PBX 3Connect to Line Interface 4Connect to Ethernet Hub/Switch Connect to Ethernet LAN with System Controller Card 5Connect to Ethernet Hub/Switch Connect to Ethernet LAN with CPU Card Connect to PC Console with System Controller 6Connect to PC Com Connect to PC Console with CPU 7Connect to PC Com Connect Power Connect Power CMS 14 slot, DC onlyPower Requirements Material Requirements 48 RTN Installation Connect Power CMS960 8 slot and CMS240 2 slot, DC only Power InletChassis Rear Circuit Breaker 14Strip away wire Install Power Cord Strain Relief AC only Rivet Power up the System for AC unit Prevent Electrostatic Discharge Damage ESD Antistatic Wrist StrapProvide Grounding 18Port Settings Window Assign IP Address Installation Install Software Upgrade via CMS Software Update Utility Upgrade from Disk 20Main Backup Screen Upgrade via Network Backup 22Main Backup Screen Restore previous versions Getting Started with Command Line Interface CLI Options What is the Command Line Interface?Getting Started with Command Line Interface CLI Modes User Login IDs Getting Started with Command Line InterfaceNavigation CLI Menu Tree CLI Menu Tree Basic View CLI Menu Tree Expanded View RadiusInfo- UserServer EthernetInterface for slot CASSignalingGroupCodecProfile-1 RadiusInfo-RoutingServer Cont ISDNSignalingGroupH323 SignalingGroup LineCircuitRoutingGroup ToneProfile VoIPNetwork DoMain ZoNe GateWay FaxProfileIPRoutingGroup GateKeeperParam Serial Port Connection Access CLITelnet Connection For Windows 95/Windows Getting Started with Command Line Interface CLI To reach Enter Move around within CLIMove between modes Move within modes Global commands Execute commandsMode-specific commands Example Clear Surf Configuration Mode Menu-specific commandsSet Example Add Delete Discard Maintenance mode Reset Monitor mode Alarm Diagnostic Mode Event Log Configure Common CLI Options Clock Source Gateway Channel GroupDigital Interface Switch Protocol Trunk Group Working with Snmp What is SNMP? How does Tenor CMS utilize SNMP?Working with Snmp Installation Requirements Download and install Snmp Related Files These lines are added to the file HPOVRoot\conf\oidtosym Configure network manager IP address 1Tenor Snmp Agent Icon Click Connect Remote System Launch Command Line Interface with pop-up menu as follows View Alarm Status via Tenor CMS iconLaunching Command Line Interface CLI from HP Openview Working with Snmp Set up Tenor CMS status polling Set up Debug Message Display windowLaunch CLI by double-clicking as follows Call Detail Recording Overview Call Detail Recording Establish connection between Tenor CMS and CDR Server 1Flow of CDR Information Configure Tenor CMS for connection to CDR server Setup CDR Server and assign passwordChange CDR Password if required Tenor CMS Establishes Connection with CDR Server CDR Server Establishes Connection with Tenor CMS CDR Output Sample Record for Standard and Extended CDR Format 0, 1, 100 Cause Code Definitions Call Detail Recording Sample Record for Extended CMS CDR Format 3, 4, 103 Record 1 Sample includes fields for formats 3Incoming/Outgoing IP DN Cause Code Definitions Call Detail Recording System Alarms 1Alarm Fields and Definitions Valid Entry Monitor AlarmsHow to Read Alarms System Alarms Field Definition Valid Entry Valid Alarms 2List of Valid AlarmsSeverity Alarm Description Severity Alarm Description Severity Alarm Description Severity Alarm Description View Alarms Display all AlarmsDisplay Active Alarms Display Alarm History 3Alarm History Sample Diagnostics/Maintenance Diagnostics/Maintenance Before you Begin Diagnostics Common Symptoms/Problems Ping Unit Common Symptom/Problem Description/SolutionUnit Provisioning Verify use of null modem cable for System Controller Inspect and Replace Fuse for AC power only Inspect Backplane/Chassis MonitoringFaceplate LEDs DSP Card DS1 Card T1 WAN System Controller Card CPU Card Front Alarms Power Supply CMS, 14 slotPower Supply CMS240 and CMS960 CPU Card Rear Component Status General Maintenance Clean/Replace Foam Air Filter for CMS, 14 slot onlyReplace System Fan for CMS, 14 slot only Reset System Change Password Slot Installation Special Instructions Label Card Maintenance/Replacement2Cards/Slot Installation Guidelines Card Rear Transition Replace WAN/System Controller/CPU cards of identical type T1 WAN 1WAN Interface Board Handles Replace/Change DSP Module on DS1 card 2Remove four screws from exposed end 3DS1 card with heat sink facing up 5Connectors flush and screws re-installed Move card location or change card type If you need Additional Help Quintum Technologies, IncPage How does CMS fit in the VoIP Network? Common Network Types Intranet ExtranetInternet Typical CMS Applications Enterprise Network Service Provider Network Figure A-1Service Provider Network Calling Card Application Figure A-2Calling Card Application Off Premises Exchange OPX Figure A-3 OPX Example Appendix B Specifications/Approvals Appendix B Specifications/Approvals Voice/FaxLine Side PBX / Trunk Side Pstn Connections Electrical LAN ConnectionPhysical Environmental Storage Temperature 14 to 140 F, -10 to 60C CPU Card Agency ApprovalsSystem Controller Application Card Tenor CMS 8-port T1 WAN Card Tenor CMS Power Supply Tenor CMS 120-port DSP Application CardTenor CMS 8-port DS1 WAN Card FCC Warnings Appendix B Specifications/Approvals Glossary Glossary-9 Glossary-10 Glossary-11 Index 480-0005-00-15 Index-1 FCC 480-0005-00-15 Index-2 Hot swap 2-20,2-26,2-28,8-8LEDs 2-25,8-7 480-0005-00-15 Index-3 480-0005-00-15 Index-4 Warranty Quintum RMA Procedure Please Note All shipments require an authorized RMA number Quintum TECHNOLOGIES, INC Documentation Notice