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WARRANTY
QUINTUM TECHNOLOGIES, INC.
LIMITED WARRANTY AGREEMENT
Quintum Limited Warranty
QUINTUM WARRANTY: Quintum warrants that under normal use and conditions (i) the Quintum hardware products covered by this warranty, for a period of one year, and (ii) all software media, also for a period of one year, will be free from significant defects in materials and workmanship from the date of purchase from Quintum or Quintum's authorized reseller or distributor (the "Warranty Period").
SERVICES:
In the event that you believe that you have discovered any such defect during one of the Warranty Periods listed above, you must call the Technical Assistance Center (TAC) at
The customer will also be given shipping instructions and a Return Material Authorization (RMA) number. This number is to be prominently dis- played on the shipping container and referenced on all correspondence pertaining to the returned product. Customers are responsible for shipping and insurance charges to return the defective product. Quintum shall pay for shipping and insurance charges for the part being sent to the customer.
Please return any hardware together with the accompanying software media to Quintum following the RMA Procedure set out below (you may also be asked to provide written documentation of your purchase).
CUSTOMER REMEDIES: Quintum and its suppliers' entire liability and your exclusive remedy shall be, at Quintum's option (i) repair or replace- ment of the software media or hardware that does not meet Quintum's Limited Warranty with new or
NO OTHER WARRANTIES: THE WARRANTIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. QUINTUM MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND QUINTUM EXPRESSLY DISCLAIMS ALL OTHER WAR- RANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU- LAR PURPOSE. MOREOVER, THE PROVISIONS SET FORTH ABOVE STATE QUINTUM'S ENTIRE RESPONSIBILITY AND YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF ANY WARRANTY.
LIMITATION ON LIABILITY: NO LIABILITY FOR CONSEQUENTIAL DAMAGES: UNDER NO CIRCUMSTANCES AND UNDER NO THEORY OF LIABILITY SHALL QUINTUM OR QUINTUM'S SUPPLIERS BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTI- TUTE PRODUCTS OR SERVICES, LOST PROFITS, LOST SAVINGS, LOSS OF INFORMTION OR DATA, OR ANY OTHER SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, ARISING IN ANY WAY OUT OF THE SALE, LICENSE OR USE OF, OR INABILITY TO USE, ANY QUINTUM PRODUCT (HARDWARE OR SOFTWARE) OR SERVICE, EVEN IF QUINTUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OR ESSENTIAL PURPOSE OF ANY LIMITED WARRANTY.
Quintum RMA Procedure
1.Notify Quintum Technical Assistance Center on Telephone:
2.Provide Customer Services Department the following information:
•· Customer Name and Contact Name •· Product Part number(s)
•· Product serial numbers •· Quantity to be returned
•· Type of return (i.e., warranty return) •· Reason for return