Product Guide
Table of Contents
Chapter 2: Hardware Components
Chapter 3: Installation
Chapter 4: Getting Started with Command Line Interface (CLI)
Chapter 5: Working with SNMP
Chapter 6: Call Detail Recording
Chapter 7: System Alarms
Chapter 8: Diagnostics/Maintenance
Appendix A: Getting Acquainted with Tenor CMS in the VoIP Network
Appendix B: Specifications/Approvals
GLOSSARY
INDEX
WARRANTY
About this Guide
What’s included
Typographical Conventions
Product Guide Conventions
bold
Enter
Ctrl-I)
Finding Help
Chapter 1: Overview
What is Tenor CMS
NOTE:
Figure
CMS960 (8 Slot)
CMS (14 Slot)
Features
Unique Design
State-of-the-ArtConfiguration and Network Management
SelectNet™ Technology Safety Net
Dynamic Call Routing
Multiple Channels/Signaling Supported
Fractional T1/E1 Support
PacketSaver™
IVR/RADIUS support
Easy Connect to Console
H.323 Gatekeeper Call Control Management
Powerful System Monitoring
Capabilities
Line Circuit Originated Calls
Trunk Circuit Originated Calls
Intra-trunkRouting - “Hairpinning”
Data Network Calls
Other Call Routing Options
Virtual Tie Line
Hop-offPBX Call
SNMP Support
Call Detail Recording
H.323 Gatekeeper Services
Zone Management
Call Registration
Call Services
Address Translation
Autodiscovery
Routing
Admissions Control
Secondary Border Element IP Address
Discovery IP Address
Discovery Port
Registration Port
Chapter 2: Hardware Components
Hardware Description
Board interoperability
Table
Release
Board Type
Chassis - CMS (14 Slot)
Front (with AC power)
Card Slots
Power Supplies
Reset Button
Air Filter
On/Off Power:
Rear (with AC power)
WAN Card Slots
Power Inlet
Front (with DC Power)
Chassis LEDs
Rear (with DC power)
Power Plug
Power Receptacle
Circuit Breaker
Earth Ground Terminal
Chassis - CMS960 (8 Slot)
Wrist Strap Ground Socket
Strain Relief Mount
Supplementary Earth Ground
Page
CAUTION:
Power Terminal
Chassis- CMS240 (2 slot)
Front View (with AC power)
Power Supply
Rear View (with AC power)
Power Inlet
On/Off Power Switch
Supplementary Earth Ground
Front view (with DC power)
Rear View (with DC power)
System Controller Card (Available for CMS P1.5.x )
Base-T
Ethernet port
Page
Console port
RST
ABT
LEDs
CPU Card (Available for CMS P2.x.x)
Front View
Card Activity LEDs
Port
Reset
Ethernet LEDs
Hot Swap
Rear View
Link LEDs
Ethernet port
Config switch
WAN Cards
DS1 WAN Card (with DSP module)
Figure 2-20 DS1 Card
Status LEDs
Alarm
Status
DSP LEDs
Span Status LEDs
Red
Amber
Hot Swap LED
RJ-48
T1 WAN Card
Figure 2-22 T1 WAN Card
Span LEDs
Input/Output Ports
E1 WAN Card
Figure 2-24 E1 WAN Card
Hot Swap LED
DSP Resource Card
Figure 2-26 DSP Card
Note:
Channel support
DSP Status LEDs
Cables
All units
RJ-45Cables
RJ-45Ethernet Cable (10/100))
RJ-48Cables
RJ-48to RJ-48Straight Cable (T1/E1/DS1 WAN to Trunk Side)
RJ-48to RJ-48Crossover Cable (T1/E1/DS1 WAN to Line Side)
DB-9to DB-9Null Modem Cable (for System Controller card)
DB-9Serial RS-232Cable (for CPU card)
Power Supplies
CMS (14 slot)
Power Status (LED)
CMS960 (8 slot)
With AC Power
Power LED
With DC Power
Power (LED)
CMS240 (2 slot)
Chapter 3: Installation
Installation
Pre-InstallationGuidelines
Inspect Package Contents
Install in Rack
WARNING:
Page
Connection
Introduction
Connect to Trunk Interface - PSTN
Connect to Line Interface - PBX
Connect to Ethernet LAN (with System Controller Card)
Connect to Ethernet LAN (with CPU Card)
Connect to PC Console (with System Controller)
Connect to PC Console (with CPU)
Connect Power - CMS (14 slot), DC only)
Power Requirements
Material Requirements
Connect Power
Circuit Breaker
-48|RTN|
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Connect Power - CMS960 (8 slot) and CMS240 (2 slot), DC only
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Install Power Cord Strain Relief (AC only)
Power up the System (for AC unit)
Prevent Electrostatic Discharge Damage
ESD Antistatic Wrist Strap
Provide Grounding
Assign IP Address
Hypertrm
Ok
Page
Install Software Upgrade via CMS Software Update Utility
Upgrade from Disk
Update
Update from Disk)
Backup
Upgrade
Cancel
Release Notes
Continue
Upgrade via Network
Update from Network)
Login
Backup
Backup
Restore previous versions
Restore
Restore
Chapter 4: Getting Started with Command Line Interface (CLI)
What is the Command Line Interface
Options
Modes
Configuration
Maintenance
Monitor
Navigation
User Login IDs
CLI Menu Tree
CLI Menu Tree - Basic View
CLI Menu Tree - Expanded View
VoIP Network
-SIte-1
-TimeServer
-DialPlan
- SIte-1
- DoMain
- MasterChassis
- ZoNe
- SL
- CASSignalingGroup (cont.)
- TrunkCircuitRoutingGroup
(cont.)
- ISDNSignalingGroup
- LineCircuitRoutingGroup
-DoMain
-ZoNe
-GateWay
-FaxProfile
-IPRoutingGroup
Access CLI
Telnet Connection
For Windows 95/Windows 98:
Connect
For Windows 2000:
Hypertrm
Move around within CLI
Move between modes
To reach
Enter
Move within modes
Execute commands
Mode-specificcommands
Global commands
Goto
Example
Surf
Previous
Clear
Exit
Help
Configuration Mode
Menu-specificcommands
New
Example:
Set
Page
Add
contained in tables
Change
Remove
Delete
MapChannel
Submit
Discard
SetFactory
Time
Maintenance mode
Password
Enter
Reset
Monitor mode
Alarm
Calls
Status
Diagnostic Mode
Ping
Event Log
Configure Common CLI Options
Clock Source
Gateway
Channel Group
Digital Interface
Switch Protocol
Trunk Group
Chapter 5: Working with SNMP
What is SNMP
How does Tenor CMS utilize SNMP
Installation Requirements
Download and install SNMP Related Files
Page
Configure network manager IP address
con-MasterChassis
snmptrapip1 <ip
Page
Working with SNMP
View traps
View Alarm Status via Tenor CMS icon
Launching Command Line Interface (CLI) from HP Openview
Launch Command Line Interface with pop-upmenu as follows:
Launch CLI by double-clickingas follows:
Set up Tenor CMS status polling
Verify
Set up Debug Message Display window
Chapter 6: Call Detail Recording
Overview
Establish connection between Tenor CMS and CDR Server
CDRServerIPAddr:
CDRServerPort:
CDRPassWord:
CDRFormat:
Configure Tenor CMS for connection to CDR server
Setup CDR Server and assign password
Change CDR Password (if required)
Tenor CMS Establishes Connection with CDR Server
CDR Server Establishes Connection with Tenor CMS
CDR Output
Sample Record for Standard and Extended CDR Format 0, 1, 100
Record 1 Sample: (includes fields for both Standard and Extended Formats)
Record 1 Field Definitions – Standard Formats 0 and
Record 1 Field Definitions – Extended Formats 1 and
Called #:
Duration:
Call Initiation Time:
Call Connected Time:
Call Disconnected Time:
Remote IP Address:
Origination Trunk ID:
Call Type:
Call Number Type:
Incoming Line:
Sample Record for Extended CMS CDR Format 3, 4, 103, 104:
Record 1 Sample: (includes fields for formats 3 and 103)
Record 1 Field Definitions - CMS Extended Formats (3 and 103)
12138765432 (Incoming/Outgoing IP DN)
Disconnect Cause Code:
Incoming Slot:
Incoming Device:
Incoming Digital Interface:
Outgoing Slot:
Outgoing Device
Outgoing Digital Interface
Outgoing Channel
Incoming/Outgoing IP DN
Chapter 7: System Alarms
Monitor Alarms
How to Read Alarms
Page
Valid Alarms
Page
Page
Page
View Alarms
Display all Alarms
IP# Sequence# Severity Desc Slot# Device# Line# Channel# Date/Time
Display Active Alarms
Display Alarm History
IP# Sequence# Type Severity Desc Slot# Device# Line# Channel# Date/Time
Chapter 8: Diagnostics/Maintenance
Before you Begin
Diagnostics
Common Symptoms/Problems
Verify use of null modem cable (for System Controller)
or RS232 for (CPU card)
Unit Provisioning
Ping Unit
Inspect and Replace Fuse (for AC power only)
Monitoring
Faceplate LEDs
Inspect Backplane/Chassis
DSP Card
DS1 Card
Alarm LED
Status LED
DSP Bank 1:
DSP Bank 2:
E1 WAN
System Controller Card
CPU Card - Front
Card Activity LEDs
CPU Card - Rear
Power Supply (CMS, 14 slot)
Power Supply (CMS240 and CMS960)
Alarms
Active Call Status
Component Status
General Maintenance
Replace System Fan (for CMS, 14 slot only)
Clean/Replace Foam Air Filter (for CMS, 14 slot only)
Reset System
Change Password
Card Maintenance/Replacement
Card
Rear Transition
Overlay
Module/Overlay
Replace WAN/System Controller/CPU cards of identical type
Page
Replace/Change DSP Module (on DS1 card)
Page
Page
Move card location or change card type
remove
If you need Additional Help
Quintum Technologies, Inc
Appendix A: Getting Acquainted with Tenor
CMS in the VoIP Network
How does CMS fit in the VoIP Network
Common Network Types
Intranet
Extranet
Internet
Typical CMS Applications
Enterprise Network
Service Provider Network
A-1
Calling Card Application
A-2
Off Premises Exchange (OPX)
Figure A-3 OPX Example
Appendix B: Specifications/Approvals
Voice/Fax
Line Side (PBX) / Trunk Side (PSTN) Connections
LAN Connection
Physical
Electrical
Environmental
Page
Agency Approvals
System Controller Application Card
CPU Card
Tenor CMS 8-portT1 WAN Card
Tenor CMS 8-portE1 WAN Card
Tenor CMS 120-portDSP Application Card
Tenor CMS 8-portDS1 WAN Card
Tenor CMS Power Supply
FCC WARNINGS
Page
GLOSSARY
Page
Page
INDEX
LEDs 2-4
LEDs 2-19, 8-8
LEDs 2-30, 8-6
LEDs 2-27
hot swap 2-20, 2-26, 2-28, 8-8 LEDs 2-25
T1 2-25 WAN cards
QUINTUM TECHNOLOGIES, INC
LIMITED WARRANTY AGREEMENT
Quintum Limited Warranty